Permanent Mobile Device Management Jobs in the UK excluding London

1 to 25 of 44 Permanent Mobile Device Management Jobs in the UK excluding London

Information Technology Infrastructure Specialist

Fareham, England, United Kingdom
Randstad
per day (inside IR35) Job Overview The Retail Digital Applications Lead plays a pivotal role in managing the end-to-end delivery, support, and ongoing optimization of digital and mobile technology solutions across Freestanding and Department Stores. This position is responsible for implementing and maintaining retail-focused technologies—including mobile device management (MDM), in-store digital … signage, audio systems, workforce management tools, digital receipts, appointment booking platforms, and more. Acting as a technical lead, the specialist ensures system changes and innovations are aligned with business needs while maintaining a secure, reliable, and scalable infrastructure. This role also provides third-level technical support and collaborates closely with both internal teams and external partners to deliver high … impact digital retail solutions. Key Responsibilities Mobile Device & Application Management Manage a fleet of 2,500+ mobile devices across UK and EMEA using MDM platforms, ensuring adherence to security and configuration standards. Sign and manage iOS applications and certificates for internal deployment, maintaining compliance with best practices. Define, implement, and enforce configuration policies for mobile More ❯
Posted:

IT Support Administrator

East Anglia, United Kingdom
Interaction - Huntingdon
networks, and hardware work seamlessly across the organisation, enabling the teams to perform their roles with maximum efficiency. The ideal candidate will have a strong background in cloud technologies, mobile device management, and network infrastructure. Role Overview: As the IT Support Administrator, you will be responsible for the management and support of the cloud-based systems. … users. Youll also collaborate with the Head of IT to continually improve processes, security, and efficiency across the IT environment. Key Responsibilities: · Microsoft 365 Administration (Cloud-Based) · Entra ID Management · Mobile Device Management (MDM) · Network Infrastructure Management (Cambium) · Issue Resolution · Helpdesk Management · Desk-Side & Remote Support · Documentation & Reporting · Security & Compliance · Training & Development · Hardware Deployment … Vendor Liaison · Continuous Improvement Skills and Qualifications: · Strong experience in managing Microsoft 365 (in a cloud-based environment, · Proficiency in Entra (formerly Azure Active Directory) for identity and access management, including MFA, conditional access, and user lifecycle management. · Hands-on experience in managing mobile devices using Microsoft Intune and Samsung Knox. Ability to configure and enforce security policies More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

End User Compute Architect

Belfast, County Antrim, Northern Ireland, United Kingdom
MLC Partners
with a Belfast based institution, supporting them with the recruitment of an End User Compute Architect. As an End User Compute Architect, you’ll lead the design, implementation, and management of device and desktop provisioning platforms—specialising in cloud-based Mobile Device Management (MDM) and Mobile Application Management (MAM). You’ll work … compute services, working across teams to improve existing offerings. Guide specialist technical teams through project-based deployments and provide expert supervision. Monitor and enhance the reliability of desktop and mobile device management systems, coordinating with support teams. Architect, test, and transition new services into production, including developing business processes, training resources, and support documentation. Conduct evaluation and … integration of centrally approved technology platforms and configurations. Oversee service management, performance monitoring, OS/software deployment design, and end-user security strategies (e.g. antivirus, malware protection). Manage endpoint platforms, virtual desktop infrastructure, application packaging, patching, and overall lifecycle management. Automate processes (e.g. application deployment, patching) using PowerShell and other scripting languages. Provide expert technical guidance to ICT More ❯
Employment Type: Full-Time
Salary: £39,000 - £46,000 per annum
Posted:

Digital Workspace Technical Product Manager

Haywards Heath, Sussex, United Kingdom
Hybrid / WFH Options
First Central Services
Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Workspace Technical Product Manager

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
First Central Services
Digital WorkSpace Technical Product Manager who'll be the technical authority for all digital workspace products and services, with responsibility for supporting the desired architecture, integration, configuration, and lifecycle management across platforms like Microsoft 365, Azure, Intune, and Gen-AI tooling. You'll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end … user computing, device management, hardware/software provisioning, service desk operations, and collaboration platforms like Microsoft 365 and Azure, ensuring performance, security, and user-centric design through direct hands-on engagement. You'll operate at the intersection of the business, focusing on technical optimisation, automation, and user-level telemetry to support continual Digital Employee Experience product improvement and … Manchester, Haywards Heath, West Sussex, or Guernsey , and want to work in the office occasionally. Core skills were looking for to succeed in the role: Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit workspace technologies. Good communication skills, both verbal and written. Good time More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Operations Engineer

Crowborough, United Kingdom
Horder Healthcare
communicator, keen to learn, and thrive in a team environment that values innovation. Bonus points if youve worked with: Office 365 & Azure administration iPM or other healthcare systems VoIP, mobile device management, or backup tools like Veeam Security tools and infrastructure management platforms like Lansweeper Location: The Horder Centre, Crowborough Contract Type: Permanent, Full-Time Work … communicator, keen to learn, and thrive in a team environment that values innovation. Bonus points if youve worked with: Office 365 & Azure administration iPM or other healthcare systems VoIP, mobile device management, or backup tools like Veeam Security tools and infrastructure management platforms like Lansweeper Disclosure and Barring Service Check This post is subject to the More ❯
Employment Type: Permanent
Salary: £24826.00 - £30673.50 a year
Posted:

2nd Line IT Support Engineer - Driffield

Driffield, North Humberside, England, United Kingdom
Principal IT
record of all issues encountered, the corrective steps undertaken, and any resolutions found during the investigation. Perform diagnostic tests and troubleshooting to identify customer issues. Completing builds of Laptops, mobile phones and iPads especially around the decommissioning and reprovision of newer devices at expiry. Undertaking repairs on all equipment. Processing leavers on our systems, including unassigning equipment and preparing … projects as identified by the Service Desk Manager. Key Requirements: 3-5 years previous customer facing support role, ideally technology related. Imaging and build skills, for both Laptops and Mobile Phones. Excellent communication and people skills Great problem solving and methodical approach to diagnose issues promptly. Hands on, flexible and pro-active approach with willingness to learn. Team player … who enjoys sharing knowledge with colleagues and approaches their work with enthusiasm. Highly organised with excellent time management skills and ability to work without supervision Good working knowledge of MS Windows - Ideally workplace specific. Understanding of Windows Server, MS Exchange and AD (Users and Computers) Good working knowledge and support of wireless technologies. Experience of mobile device More ❯
Employment Type: Full-Time
Salary: £28,000 - £30,000 per annum
Posted:

2nd Line IT Support Engineer - Driffield

Driffield, East Riding of Yorkshire, United Kingdom
Principal IT
record of all issues encountered, the corrective steps undertaken, and any resolutions found during the investigation. Perform diagnostic tests and troubleshooting to identify customer issues. Completing builds of Laptops, mobile phones and iPads especially around the decommissioning and reprovision of newer devices at expiry. Undertaking repairs on all equipment. Processing leavers on our systems, including unassigning equipment and preparing … projects as identified by the Service Desk Manager. Key Requirements: 3-5 years previous customer facing support role, ideally technology related. Imaging and build skills, for both Laptops and Mobile Phones. Excellent communication and people skills Great problem solving and methodical approach to diagnose issues promptly. Hands on, flexible and pro-active approach with willingness to learn. Team player … who enjoys sharing knowledge with colleagues and approaches their work with enthusiasm. Highly organised with excellent time management skills and ability to work without supervision Good working knowledge of MS Windows - Ideally workplace specific. Understanding of Windows Server, MS Exchange and AD (Users and Computers) Good working knowledge and support of wireless technologies. Experience of mobile device More ❯
Employment Type: Permanent
Salary: £28000 - £30000/annum
Posted:

IT Support Technician

Great Driffield, Kelleythorpe, East Riding of Yorkshire, United Kingdom
Hybrid / WFH Options
Hawk 3 Talent Solutions
maintain the current and future business needs. Experience, Qualifications & Training 3-5 years previous customer facing support role, ideally technology related Imaging and build skills, for both Laptops and Mobile Phones. Customer focussed with excellent interpersonal skills. Excellent communication and people skills to engage confidently with a wide range of customers from all different areas within the organisation. Great … on, flexible and pro-active approach with willingness to learn. Team player who enjoys sharing knowledge with colleagues and approaches their work with enthusiasm. Highly organised with excellent time management skills and ability to work without supervision – able to use own initiative. Good working knowledge of MS Windows – Ideally workplace specific. Understanding of Windows Server, MS Exchange and AD … Users and Computers) Good working knowledge and support of wireless technologies. Experience of mobile device and application management across Microsoft, Apple and Android platforms. ITIL Foundation Certified (Desirable) Airwatch Mobile Device Management (Desirable) Full driving license and access to own transport. Duties Maintain an accurate and up to date record of all issues encountered More ❯
Employment Type: Permanent
Salary: £30000/annum
Posted:

3rd Line Engineer - Jamf / macOS / Apple

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Marmion Recruitment
and effective responses to technical issues, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business needs. … and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies—particularly within the Apple and endpoint management space—through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc … is essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. More ❯
Employment Type: Permanent
Posted:

3rd Line Service Desk Engineer - Apple / Jamf

Nottinghamshire, England, United Kingdom
Marmion
via telephone, video calls, and email, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business needs. … and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies—particularly within the Apple and endpoint management space—through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc … is essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. More ❯
Posted:

Senior Service Desk Engineer - Jamf / macOS

New Basford, Nottinghamshire, United Kingdom
Marmion
via telephone, video calls, and email, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business needs. … and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies particularly within the Apple and endpoint management space through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc … is essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. More ❯
Employment Type: Permanent
Salary: GBP 37,500 - 42,500 Annual
Posted:

Senior Service Desk Engineer - Jamf / macOS

Nottingham, New Basford, Nottinghamshire, United Kingdom
Marmion
via telephone, video calls, and email, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactive management of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business needs. … and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies—particularly within the Apple and endpoint management space—through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc … is essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. More ❯
Employment Type: Permanent
Salary: £37500 - £42500/annum DOE
Posted:

Cloud Engineer / Microsoft 365 Administrator

Guildford, Surrey, England, United Kingdom
Hybrid / WFH Options
4Square Recruitment Ltd
Administrator to manage, optimise, and secure a Microsoft 365 environment. Key Skills are M365 and Hyper-V. However, the ideal candidate will have hands-on experience with user management, security policies, Intune, Exchange Online migrations, and Autopilot deployments . You will play a key role in ensuring a secure, efficient, and well-governed M365 ecosystem. Key Responsibilities: Microsoft … CAP) for secure access. Implement and manage Multi-Factor Authentication (MFA) and Zero Trust policies . Monitor and troubleshoot Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive) . Endpoint Management (Intune & Autopilot): Deploy, configure, and manage Microsoft Intune for MDM (Mobile Device Management) & MAM (Mobile Application Management) . Set up and automate Windows Autopilot … for zero-touch device provisioning. Develop and enforce compliance policies for endpoints (Windows, macOS, iOS, Android). Manage application deployments and updates via Intune. Exchange Online & Migrations: Perform migrations from on-prem Exchange to Exchange Online . Manage mail flow, mailboxes, shared mailboxes, and distribution groups . Additional Skills (Preferred): Experience with Microsoft Endpoint Configuration Manager (SCCM) co-management More ❯
Employment Type: Full-Time
Salary: £45,000 - £65,000 per annum
Posted:

Microsoft Solutions Engineer (2nd Line Service Desk Engineer)

Hemel Hempstead, Hertfordshire, United Kingdom
Hybrid / WFH Options
Academia Ltd t/a Smartdesc
up to date Working with the team to identify and implement changes to Customer Environments to address common issues Providing the highest level of Customer Service Equipment request handling Device management and stock control Updating assets on our Asset Management system Incoming call handling Key Skills: Experience in supporting Windows Desktop Strong people skills Understanding of networking … priorities Have strong and effective written and verbal communication skills In addition, the ideal candidate would also have experience in the following areas, however this is not essential. MDM (Mobile Device Management) Especially Experience in supporting Apple MacOS/Ios and MS Windows Familiarity with an ITSM tool Softphone Management This role is based in the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Technician

Walsall, West Midlands, England, United Kingdom
Reed
to maintain and improve local IT infrastructure. Configure, install and maintain desktops, laptops, switches, routers, printers, and firewalls. Assist with network cabling and general infrastructure tasks. Provide peripheral and mobile device support including telephony systems. Manage hardware deliveries, storage, and disposal in accordance with company procedures. Perform PC imaging, equipment repairs, and device recycling tasks. Maintain accurate … records of incidents, assets, and service requests via the service management tool. Administer user accounts and security access using Microsoft Active Directory. Work with Microsoft Intune and basic PowerShell scripts (desirable). Travel to other UK sites as required (full UK driving licence essential). Experience Experience in a service desk or IT support role. Strong working knowledge of … Windows 11, Microsoft 365, and Active Directory. Good understanding of LAN/WAN, TCP/IP and general networking principles. Familiarity with mobile device management (Microsoft Intune preferred). A passion for IT and willingness to learn and grow within the role. Organised, self-motivated, and able to manage workload independently or as part of a team. More ❯
Employment Type: Full-Time
Salary: £30,000 - £32,000 per annum, Inc benefits
Posted:

Products & Propositions Lead Business Mobile

Birmingham, West Midlands, United Kingdom
Intercity Technology Limited
Drive Innovation as a Business Mobile Product & Propositions Lead! Intercity Technology is seeking an experienced and visionary Business Mobile Product & Propositions Lead to lead the evolution of our mobile product portfolio and drive customer-focused innovation. This strategic and hands-on role is central to shaping the future of our Business Mobile offerings, working across teams … and with external partners to deliver market-leading propositions. If youre passionate about mobile technology, thrive in agile environments, and excel at turning insights into impactful solutions, this is your opportunity to make a real difference. Key Responsibilities as aBusiness Mobile Product & Propositions Lead: Product Strategy & Innovation Lead the development of mobile propositions from concept to market. … personas, and customer problem/solution statements. Create compelling sales enablement materials and agile minimum viable propositions. Launch pricing bundles and commercial strategies to drive new business. Product Lifecycle Management Manage new product introductions, vendor evaluations, and portfolio maintenance. Oversee the sunsetting and retirement of outdated products. Ensure technical, sales, and commercial readiness across the portfolio. Operational Excellence Define More ❯
Employment Type: Permanent
Posted:

Desktop Support Engineer - London

Burton-on-Trent, Staffordshire, England, United Kingdom
Hybrid / WFH Options
Crimson
oriented, consistently maintaining a positive work attitude. Proficient in supporting Apple macOS and iOS devices within enterprise environments. Jamf Pro Familiar with the ITIL framework and incident/problem management processes. Experienced in supporting hybrid work environments, including remote troubleshooting via tools like Microsoft Endpoint Manager or TeamViewer. Knowledgeable about device lifecycle management, including imaging, deployment, and … asset tracking. Exposure to mobile device management (MDM) and BYOD policy implementation. ITIL certification or working knowledge of ITIL best practices. Certifications: MS-101 - Microsoft 365 Mobility and Security; AZ-900 Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review. Not interested?! Do you know anyone that might be? Refer a More ❯
Employment Type: Full-Time
Salary: £36,000 - £40,000 per annum
Posted:

Technical Systems Administrator

Horsforth, Leeds, West Yorkshire, England, United Kingdom
TPP (The Phoenix Partnership)
maintenance of the company’s internal technical infrastructure. The role involves: • Managing, maintaining and upgrading enterprise server and storage hardware • Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) • Vulnerability management using scanning tools such as Nessus • Remediation/automation of software rollout using Ninite/PDQ • Configuring and monitoring … of Anti-virus software & Mobile Device Management • Firewall/Switch management - Configuration, patching and upgrading • Administering Microsoft Active Directory, Exchange Server & Office 365 • Achieving recognised Cyber Security accreditation • Management of video conferencing • Management of enterprise level phone system • Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage and storage More ❯
Employment Type: Full-Time
Salary: £45,000 per annum
Posted:

Desktop Support Engineer

Edinburgh, Midlothian, Scotland, United Kingdom
DXC Technology
SCCM and OS/Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good time management/organisational skills Work well as part of a team or independently Desirable skills/qualifications: Microsoft Windows 7/10 training and certification Active Directory management Understanding … of SCCM Understanding of Mobile Iron or similar mobile device management platforms Understanding of McAfee EPO What We Offer DXC provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you. More ❯
Employment Type: Permanent
Posted:

Desktop Support Engineer

Yeovil, Somerset, South West, United Kingdom
DXC Technology
SCCM and OS/Application deployment Good verbal communication: ability to communicate to all levels Good written communication: concise and accurate call logging, documentation, and email correspondence Good time management/organisational skills Work well as part of a team or independently Desirable skills/qualifications: Microsoft Windows 7/10 training and certification Active Directory management Understanding … of SCCM Understanding of Mobile Iron or similar mobile device management platforms Understanding of McAfee EPO What We Offer DXC provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you. More ❯
Employment Type: Permanent
Posted:

Marketing Executive

Basingstoke, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Talent Finder
per annum (FTE £50,000), depending on experience Our client is a Microsoft Solutions Partner seeking transformative services focused on Microsoft Cloud for Office 365, Business Apps, Mobile Device Management, Operations Management, and Azure. They work to enact change and achieve meaningful outcomes by maximising the value of technology and building enduring relationships. This is an More ❯
Employment Type: Permanent, Part Time, Work From Home
Salary: £30,000
Posted:

Data Support Engineer - M365

Herefordshire, England, United Kingdom
Southern Lights
as a deputy to the IT Manager when required What you’ll bring: Proven experience in administering Microsoft 365, Intune, SharePoint, Teams, Defender & Entra Hands-on skills in database management (SQL) and mobile device management tools (Apple BM, Intune) Excellent communication skills across technical and non-technical teams Practical exposure to cloud platforms, backup/disaster More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

Service Desk Analyst

Surrey, United Kingdom
Hybrid / WFH Options
Dynamite Recruitment
of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM Active Directory and other account administration experience Strong documentation skills Experience working to Service Level Agreement targets Ability to use remote control tools and provide effective telephone … Microsoft AD Admin tools Palo Alto Global Protect Microsoft Office 365 Admin & Support SharePoint Microsoft Teams Collaboration Tools MFD s SAP Concur ePDQ Crowdstrike ED&R Qualys Vulnerability Management Microsoft System Center Configuration Manager 2016 InTune Mobile Device Management Banking systems including CitiDirect, Barclays.Net, ING Bespoke CRM and POS systems Windows Server Contact Centre as a … person, team or service provider whilst ensuring the customer is communicated to effectively. Escalate Major Incidents or complaints as appropriate. Identify and report recurring incidents to BTS Service Desk Management team to prevent problems. Attend bi-weekly problem management meeting where required to represent the Service Desk, and Weekly CAB where required to present and represent Service Desk More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Analyst

Epsom, Great Burgh, Surrey, United Kingdom
Hybrid / WFH Options
Dynamite Recruitment
of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM Active Directory and other account administration experience Strong documentation skills Experience working to Service Level Agreement targets Ability to use remote control tools and provide effective telephone … Microsoft AD Admin tools Palo Alto Global Protect Microsoft Office 365 Admin & Support SharePoint Microsoft Teams Collaboration Tools MFD’s SAP Concur ePDQ Crowdstrike ED&R Qualys Vulnerability Management Microsoft System Center Configuration Manager 2016 InTune Mobile Device Management Banking systems including CitiDirect, Barclays.Net, ING Bespoke CRM and POS systems Windows Server Contact Centre as a … person, team or service provider whilst ensuring the customer is communicated to effectively. Escalate Major Incidents or complaints as appropriate. Identify and report recurring incidents to BTS Service Desk Management team to prevent problems. Attend bi-weekly problem management meeting where required to represent the Service Desk, and Weekly CAB where required to present and represent Service Desk More ❯
Employment Type: Permanent
Posted:
Mobile Device Management
the UK excluding London
10th Percentile
£26,450
25th Percentile
£30,000
Median
£33,000
75th Percentile
£39,000
90th Percentile
£49,000