15 of 15 Permanent Remedy Jobs in the UK excluding London

Microsoft Office, desktop environments, access management) Desirable: * Experience working in an IT service desk or support environment * Knowledge of service management tools (e.g. ServiceNow, Remedy or similar) * Awareness of IT service management frameworks (e.g. ITIL) * Experience Supporting business systems or applications (e.g. HR, Finance, ERP systems) About UKSBS & Your ...

vendor environments such as Cisco, Juniper, Palo Alto, or AWS Familiarity with enterprise monitoring and ticketing tools such as SolarWinds, PRTG, ServiceNow, or BMC Remedy Excellent problem-solving and analytical skills Strong attention to detail and documentation standards The ability to remain calm under pressure within a 24/ ...

vendor environments such as Cisco, Juniper, Palo Alto, or AWS Familiarity with enterprise monitoring and ticketing tools such as SolarWinds, PRTG, ServiceNow, or BMC Remedy Excellent problem-solving and analytical skills Strong attention to detail and documentation standards The ability to remain calm under pressure within a 24/ ...

have experience supporting multi-vendor environments (e.g. Cisco, Juniper, Palo Alto, AWS). Familiarity with monitoring, alerting, and ticketing systems (e.g. SolarWinds, ServiceNow, BMC Remedy). Excellent problem-solving and analytical skills. Ability to remain calm and methodical during high-severity incidents. Highly organised, with strong attention to detail ...

have experience supporting multi-vendor environments (e.g. Cisco, Juniper, Palo Alto, AWS). Familiarity with monitoring, alerting, and ticketing systems (e.g. SolarWinds, ServiceNow, BMC Remedy). Excellent problem-solving and analytical skills. Ability to remain calm and methodical during high-severity incidents. Highly organised, with strong attention to detail ...

have experience supporting multi-vendor environments (e.g. Cisco, Juniper, Palo Alto, AWS). Familiarity with monitoring, alerting, and ticketing systems (e.g. SolarWinds, ServiceNow, BMC Remedy). Excellent problem-solving and analytical skills. Ability to remain calm and methodical during high-severity incidents. Highly organised, with strong attention to detail ...

Experience supporting multi-vendor environments (e.g., Cisco, Juniper, Palo Alto, AWS). Tooling: Familiarity with monitoring, alerting, and ticketing systems (e.g., SolarWinds, ServiceNow, BMC Remedy). Qualifications & Security Certifications: CCNA or equivalent networking certification is desirable (CCNP or JNCIA is highly advantageous). Clearance: Must be eligible to obtain ...

Desirable knowledge and experience: Experience working in a pressurised customer focused Service Desk within an ITIL based environment Business to business (B2B) experience ServiceNow, Remedy or a similar ITSM toolset experience ITIL Foundation (V3 or V4) Our People Our people are what makes Exponential-e Group the company ...

change management windows. Participate in the migration (possibly off business hrs), basic configuration and rollout of new or upgraded hardware Complete customer requests via Remedy trouble ticketing system Collaborate with various stakeholders to remove project obstacles Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration ...

connectivity issues Microsoft Intune for endpoint management and troubleshooting. Laptop, desktop, smartphones, tablets and printer hardware fundamentals. On site basic IT network support ITSM Remedy or ServiceNow Support Tool. Used to working in an ITIL environment Knowledge of Cisco switches (desirable) Good communicator My client is looking for someone ...

across the UK and beyond, supporting physical sites and real customer journeys every day. The culture here is direct: identify the pain, build the remedy, scale it. It is a delivery-focused environment that values pragmatic engineering, fast feedback loops, and people who take ownership seriously. The Role This ...

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware ...

Line Technical Support/Service Desk Experience, MS Azure and MS Office 365, ERP Systems, Helpdesk/Ticketing Software, MS Service Manager, HEAT or Remedy, Windows Desktop and Windows 11, Windows Servers, Azure Active Directory/Entra, Exhange. £35, 000pa + Benefits Leading organisation have a requirement … Line Technical Support/Service Desk Experience MS Azure and MS Office 365 Helpdesk/Ticketing Software, MS Service Manager, HEAT or Remedy Windows Desktop and Windows 11 Windows Servers. Active Directory & Exchange Network troubleshooting and configuration MS Intune MS Office 2013 Key Functional Skills Required: Experience of working ...

data products and services as they occur. You can initiate actions, monitor services, and identify trends to resolve problems. You can determine the appropriate remedy and assist with its implementation, and with preventative measures. (Skill level: working) Programming and build (data engineering). You can use agreed standards … data products and services as they occur. You can initiate actions, monitor services, and identify trends to resolve problems. You can determine the appropriate remedy and assist with its implementation, and with preventative measures. (Skill level: working) Programming and build (data engineering). You can use agreed standards ...