are looking for a Business Intelligence Analyst who is passionate about turning data into insight, data architecture, and process optimisation. This role offers a unique combination of responsibilities across CRM, data quality, AI-driven innovation, and market intelligence. You'll also be hands-on with Salesforce, supporting both users and platform development. If you're data-minded, driven, and … eager to learn, this is a great opportunity to develop within a forward-thinking team supporting multiple geographies and business units. Key Responsibilities CRMManagement & Commercial Analytics Support the day-to-day operation, development and optimisation of our CRM systems including Salesforce and Pitcher platforms. Actively participate with our Global/Regional teams in testing new features and … platform adoption and utilization (internal and external), customer experience and engagement, and campaign effectiveness. Identify behavioural trends and patterns to support go-to-market strategy. Data Quality & Integrity Ensure CRM data landscape across SAPCRM and Salesforce is accurate, consistent, and complete. Run data quality checks, provide visibility and monitoring tools, and support data cleansing initiatives. More ❯
with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in the internal SAP system Handle first-line complaints and goodwill offers (under 150) Help train new staff on tech basics and tools What You'll Need A degree in engineering, electronics, mechatronics … good grasp of mechanical and electrical principles Confident communicators, especially when explaining technical stuff Calm under pressure and a natural problem-solver Comfortable with IT systems (SAP, CRM, Office, etc.) Fluent Englishbonus points if you speak another EMEA language What You'll Get £30,000 starting salary Full training from industry experts Exposure to global engineering teams More ❯
Cheshire West and Chester, Cheshire, United Kingdom
Thomas Lee Recruitment
with product knowledge and cross-selling advice Deal with basic repairs, service requests, and product modifications Provide datasheets, wiring diagrams, ePlan Macros, etc. Log activity in the internal SAP system Handle first-line complaints and goodwill offers (under 150) Help train new staff on tech basics and tools What You'll Need A degree in engineering, electronics, mechatronics … good grasp of mechanical and electrical principles Confident communicators, especially when explaining technical stuff Calm under pressure and a natural problem-solver Comfortable with IT systems (SAP, CRM, Office, etc.) Fluent Englishbonus points if you speak another EMEA language What You'll Get £30,000 starting salary Full training from industry experts Exposure to global engineering teams More ❯
