1 to 25 of 32 Permanent Salesforce Service Cloud Jobs in the UK excluding London

Job Description Imagine leading the charge to create world-class customer service experiences for Ford Credit customers across Europe. As Group Product Manager, you'll have the opportunity to revolutionize how we support our customers, empowering agents with cutting-edge tools and driving efficiency through innovative solutions built on Salesforce Service Cloud and Contact Centre as … a Service (CCaaS). Ford Credit is searching for a Group Product Manager - Customer Service who will not only build and implement digital products and experiences within our European customer service operations while also leading and managing a talented team to achieve this vision. These experiences will have the power to transform our relationship with our customers. … You'll play a pivotal role in shaping the future of customer service at Ford Credit, driving improvements that enhance agent experiences, optimize operational efficiency, and support the successful rollout of Salesforce Service Cloud and CCaaS across Europe. You will be responsible for owning key features or whole product areas, delivering these to market, measuring their More ❯

Purpose of Position As a CRM Specialist you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers and specialists reporting to the CRM Engineering Manager within CRM department. In this position … you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features. Key Responsibilities Participate to the CRM team sprints to implement features supporting the defined roadmap Work closely with CRM Business Analyst and/or CRM Architects to understand requirements and deliver best of class solutions Implement functionalities using point … and-click configurations (Flow Builder, Validation Rules, Lightning App Builder, etc.) Create technical designs with best practices in mind Troubleshoot Salesforce platform errors and propose possible solutions considering pros & cons Ensure long term success by creating and maintaining technical documentation Key Requirements 4+ years of proven hands-on experience working with Salesforce Service Cloud Experience of More ❯

Salesforce Administrator - Service Cloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our Client is seeking a Salesforce Administrator with strong expertise in Service Cloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Key Responsibilities: Support Service desk team for any Level 3 issues Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals Administer users, roles, profiles, and security settings Create reports and dashboards Maintain data quality through cleansing and de-duplication Environment refresh activities Collaborate on integrations and AppExchange implementations (if … any) Stay updated with Salesforce releases and recommend improvements Support deployments Requirements: 5+ years of hands-on Salesforce admin experience (Service Cloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have)) Salesforce Administrator Certification (Advanced Admin a plus) Strong skills with automation tools (Flows, etc) Experience with data migration tools (Data Loader, etc. More ❯

Salesforce Administrator - Service Cloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our Client is seeking a Salesforce Administrator with strong expertise in Service Cloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Key Responsibilities: Support Service desk team for any Level 3 issues Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals Administer users, roles, profiles, and security settings Create reports and dashboards Maintain data quality through cleansing and de-duplication Environment refresh activities Collaborate on integrations and AppExchange implementations (if … any) Stay updated with Salesforce releases and recommend improvements Support deployments Requirements: 5+ years of hands-on Salesforce admin experience (Service Cloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have)) Salesforce Administrator Certification (Advanced Admin a plus) Strong skills with automation tools (Flows, etc) Experience with data migration tools (Data Loader, etc. More ❯

Salesforce Administrator - Service Cloud Location: London : (Hybrid: 2 days office-based, 3 days remote) Right to Work: Candidates must have the right to work in the UK without visa restrictions (no sponsorship offered) Our Client is seeking a Salesforce Administrator with strong expertise in Service Cloud (MUST), Experience Cloud preferred and Marketing cloud (nice to have). Key Responsibilities: Support Service desk team for any Level 3 issues Manage Salesforce configuration: objects, fields, page layouts, record types, workflows, flows, and approvals Administer users, roles, profiles, and security settings Create reports and dashboards Maintain data quality through cleansing and de-duplication Environment refresh activities Collaborate on integrations and AppExchange implementations (if … any) Stay updated with Salesforce releases and recommend improvements Support deployments Requirements: 5+ years of hands-on Salesforce admin experience (Service Cloud (MUST) , Experience Cloud preferred, Marketing cloud (nice to have)) Salesforce Administrator Certification (Advanced Admin a plus) Strong skills with automation tools (Flows, etc) Experience with data migration tools (Data Loader, etc. More ❯

Your new company The organisation is a leading charity that is committed to investing in their Salesforce platform as they implement new functionality to support their business strategy. They currently use Service Cloud, Experience Cloud, Marketing Cloud and Data Cloud and are continually looking to enhance support and extend the technical solutions and capability … so there is an excellent opportunity for you to learn about more of the Salesforce product stack over time. Your new role You will be working in an established tech team that primarily supports, maintains and develops their implementation using Salesforce Service Cloud. Offering plenty of variety in the role you will work closely with colleagues, third … providing support for applications and systems and being ready to support and resolve technical issues. What you'll need to succeed Significant technical and operational support experience as a Salesforce System Administrator working on an enterprise-scale Salesforce CRM platform. Strong track record of collaborative working within a team, clear communication, 1st and 2nd line support, problem-solving More ❯

rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for two committed and passionate Salesforce Developers to join our growing business. PURPOSE OF THE ROLE As a Salesforce Service Cloud Developer, you will work as part of our dedicated product focused … Service Cloud squad to help design and deliver solutions to give the best experience to our customers. We operate a challenging Salesforce instance, supporting a busy multi-channel contact centre and providing support tools and services to our transaction websites. You would join us at an exciting time during an exciting programme of change and re-platforming … legacy systems into the Salesforce eco system. In this role, you can expect to: · Implement new features using the right tool and technology for the job. · Work with Business Analysts to design and implement solutions. · Research new technologies and provide suggestions to service technical debt and add functional improvement. · Serve as a technical expert for Service Cloud More ❯

rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for two committed and passionate Salesforce Developers to join our growing business. PURPOSE OF THE ROLE As a Salesforce Service Cloud Developer, you will work as part of our dedicated product focused … Service Cloud squad to help design and deliver solutions to give the best experience to our customers. We operate a challenging Salesforce instance, supporting a busy multi-channel contact centre and providing support tools and services to our transaction websites. You would join us at an exciting time during an exciting programme of change and re-platforming … legacy systems into the Salesforce eco system. In this role, you can expect to: Implement new features using the right tool and technology for the job. Work with Business Analysts to design and implement solutions. Research new technologies and provide suggestions to service technical debt and add functional improvement. Serve as a technical expert for Service Cloud More ❯

Role Title: Salesforce Life Sciences Technology Consultant Location: London/Manchester/Birmingham/Leeds Salary: Competitive salary and package dependent on experience Career Level: Associate Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our … we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group: Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to … for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years). The Accenture Salesforce Business Group exists to help our clients create the best customer More ❯

Salesforce Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of Service Cloud to join their team. The Role As a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units … and complete operational requests to support day to day operations. * Triage and work bug support tickets. * Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud. * Create clear documentation (such as HLDs and LLDs) to support change management. * Act as an SME for Salesforce Service Cloud Org. * Identify and highlight key … areas of improvement. * Estimate work effort required for proposed changes. The Requirements * Understanding of automation tools (such as Flow and Approval Processes). * A deep knowledge of Salesforce Service Cloud. * Ability to build and maintain good Client relationships. * Strong decision making and judgement, influencing, and presentation skills. * Salesforce Admin Certified desirable If you are looking for an More ❯

We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs … collaborates across the business to design and implement scalable, secure, and user-centric platforms that support our strategic goals. About the Role Join our Client Technology team as a Salesforce Engineer, where your technical expertise will help drive innovation through collaboration. You'll work closely with product owners, architects, analysts, and talented cross-functional teams to design and develop … creative Salesforce solutions that enhance client engagement, sales, service, and marketing. Together, we'll build scalable, secure, and efficient capabilities that push boundaries and support our shared vision for the organisation. Key Responsibilities Design and implement robust Salesforce solutions using Apex, Lightning Web Components (LWC), Omnistudio, Flows, and integrations with external systems. Support the modernisation of Legacy More ❯

Overview Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be … make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are looking for people who are passionate about service transformation; experts in their field who bring out the best in others, and can drive change without compromising standards, integrity or culture. You will work with outstanding talent to … design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Designing and implementing customer service transformation strategies: Developing tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients More ❯

Salesforce Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary: Negotiable, DoE, plus company benefits. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department responsible for consumer safety with systems to track unsafe products Powering systems that help the government … monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Salesforce Developer to contribute to the design, build, and maintenance of robust Salesforce solutions across a variety of impactful transformation projects. You'll work as part of cross-functional teams, bringing technical expertise in Salesforce development to deliver high-quality, scalable, and More ❯

Salesforce Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary: Negotiable, DoE, plus company benefits. Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department responsible for consumer safety with systems to track unsafe products Powering systems that help the government … monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Salesforce Developer to contribute to the design, build, and maintenance of robust Salesforce solutions across a variety of impactful transformation projects. You'll work as part of cross-functional teams, bringing technical expertise in Salesforce development to deliver high-quality, scalable, and More ❯

Salesforce Solution Architect Permanent | Hybrid Were recruiting on behalf of a large, forward-thinking organisation thats building out its Salesforce capability as part of a major digital transformation. This is an opportunity to join a high-profile technology function thats shaping the future of customer and digital engagement. As a Salesforce Solution Architect , youll take ownership of … end-to-end solution design across a suite of Salesforce products, ensuring that platforms are scalable, integrated, and aligned to business outcomes. Youll collaborate closely with Product Owners, Delivery Leads, and Engineering teams to translate business needs into practical, future-proof architecture. This is a hands-on, delivery-driven position where youll work across multiple Salesforce clouds and … integrations, including platforms such as MuleSoft, Smartcomm, and Genesys. What youll be doing Lead the design of Salesforce solutions across Sales, Service, and Experience Clouds. Define architecture patterns, data models, and integration frameworks. Partner with business and delivery teams to align solutions with strategic goals. Ensure Salesforce best practice and governance are applied throughout the lifecycle. Provide More ❯

Role Title: Salesforce Life Science Business Architect Location: London/Manchester/Birmingham/Leeds Salary: Competitive salary and package dependent on experience Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought … we have with our clients and with the communities in which we work and live. It is personal to all of us.” –? Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group: Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to … for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years). The Accenture Salesforce Business Group exists to help our clients create the best customer More ❯

Mason Frank have partnered with a globally recognised brand that are seeking a proactive and detail-oriented Salesforce Administrator to support our highly integrated greenfield Salesforce platform. This role is pivotal in bridging the gap between business and technology teams, ensuring we maximise the value of our investments in Sales Cloud, Service Cloud, Commerce Cloud … exciting role, you will manage the day-to-day platform operations, gather and translate business requirements into well-defined user stories, and implement robust solutions in collaboration with our Salesforce partners. You'll be a key contact for end-users, driving adoption and ensuring the platform runs smoothly - all aligned with our strategy of simplicity, standardisation, and scalability. Key … deduplication, and cleansing. Support report/dashboard creation. Training & Adoption: Develop training materials and documentation to promote adoption and best practices. What You Will Bring Proven experience as a Salesforce Administrator on a complex, integrated Salesforce instance. Salesforce Administrator Certification required. Advanced Admin and Platform App Builder certifications desirable. Strong understanding of Salesforce governance (data management More ❯

Salesforce Business Analyst ?? Hybrid | Cardiff ?? Up to £50,000 DOE + Bonus What You'll Do: As a Salesforce Business Analyst, you'll sit within the Product team and act as a key link between business stakeholders, developers, and product leads. You'll be responsible for translating complex needs into clear, deliverable requirements that shape scalable, client-focused … business needs, write user stories, and collaborate with developers through backlog grooming and implementation. This role offers a hands-on opportunity to influence the roadmap of a highly configurable, cloud-based solution. What You'll Bring: Strong experience as a Business Analyst within software development, ideally with a focus on Salesforce In-depth knowledge of Salesforce capabilities … especially Sales Cloud and Service Cloud Confidence in gathering, analysing, and documenting functional requirements Familiarity with Agile frameworks like Scrum or Kanban Excellent communication and stakeholder management skills Ability to translate technical solutions for non-technical audiences Experience in source-to-contract or procurement tech is a real bonus Salesforce Admin or Business Analysis certifications are More ❯

The Vacancy Title: Salesforce Solution Architect Contract Type: Permanent Location: Bradford, Chatham, London, Petersfield Working Pattern: Hybrid-typically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why … take ownership of your work-life blend, support others and make time to prioritise your wellbeing, our benefits include: Holidays: 25 days of annual leave (rising to 30 with service), and tailor your time off by buying or selling up to 5 extra days. Plus, with our flexible bank holiday policy, you can swap up to 4 days to … confident knowing you can also choose Private Medical Insurance for extra reassurance when it matters most. You and your Team This is your opportunity to join us as a Salesforce Solution Architect, where you'll play a pivotal role in designing and delivering scalable, robust, and innovative Salesforce solutions. You'll work closely with business stakeholders, technical teams More ❯

The Vacancy Title: Salesforce Solution Architect Contract Type: Permanent Location: Bradford, Chatham, London, Petersfield Working Pattern: Hybrid-typically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why … take ownership of your work-life blend, support others and make time to prioritise your wellbeing, our benefits include: Holidays: 25 days of annual leave (rising to 30 with service), and tailor your time off by buying or selling up to 5 extra days. Plus, with our flexible bank holiday policy, you can swap up to 4 days to … confident knowing you can also choose Private Medical Insurance for extra reassurance when it matters most. You and your Team This is your opportunity to join us as a Salesforce Solution Architect, where you'll play a pivotal role in designing and delivering scalable, robust, and innovative Salesforce solutions. You'll work closely with business stakeholders, technical teams More ❯

The Vacancy Title: Salesforce Solution Architect Contract Type: Permanent Location: Bradford, Chatham, London, Petersfield Working Pattern: Hybrid-typically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why … take ownership of your work-life blend, support others and make time to prioritise your wellbeing, our benefits include: Holidays: 25 days of annual leave (rising to 30 with service), and tailor your time off by buying or selling up to 5 extra days. Plus, with our flexible bank holiday policy, you can swap up to 4 days to … confident knowing you can also choose Private Medical Insurance for extra reassurance when it matters most. You and your Team This is your opportunity to join us as a Salesforce Solution Architect, where you'll play a pivotal role in designing and delivering scalable, robust, and innovative Salesforce solutions. You'll work closely with business stakeholders, technical teams More ❯

Mason Frank is currently working with a large charity who have a state-of-the-art Salesforce system (Including Agentforce Data Cloud, NPC, & More) Our client is currently looking to hire a Salesforce Admin to join their established team to support their Salesforce roadmap Salary - £40,000-£48,000 2X a week in Wiltshire office Key … Responsibilities: Support users with training, queries, and technical troubleshooting Customise Salesforce through flows, fields, objects, and dashboards Collaborate with stakeholders to improve CRM processes and data quality Maintain system documentation and ensure compliance with data governance Liaise with external consultants on integrations and platform upgrades Skills & Qualifications Proven experience as a Salesforce Administrator (Salesforce Admin certification preferred … Strong understanding of Salesforce platform features (especially NPSP or Service Cloud) Excellent data management and reporting skills (Reports, Dashboards, Data Loader) Ability to translate non-technical requirements into technical solutions Comfortable working across departments and managing stakeholder expectations If this role sounds of interest, please do reach out - My client is looking to conduct 1st stage interviews More ❯

Mason Frank is currently working with a large charity who have a state-of-the-art Salesforce system (Including Agentforce Data Cloud, NPC, & More) Our client is currently looking to hire a Salesforce Admin to join their established team to support their Salesforce roadmap Salary - £40,000-£48,000 2X a week in Wiltshire office Key … Responsibilities: Support users with training, queries, and technical troubleshooting Customise Salesforce through flows, fields, objects, and dashboards Collaborate with stakeholders to improve CRM processes and data quality Maintain system documentation and ensure compliance with data governance Liaise with external consultants on integrations and platform upgrades Skills & Qualifications Proven experience as a Salesforce Administrator (Salesforce Admin certification preferred … Strong understanding of Salesforce platform features (especially NPSP or Service Cloud) Excellent data management and reporting skills (Reports, Dashboards, Data Loader) Ability to translate non-technical requirements into technical solutions Comfortable working across departments and managing stakeholder expectations If this role sounds of interest, please do reach out - My client is looking to conduct 1st stage interviews More ❯

UK and Ireland we support nearly 2,000 customers, including the largest Sage 200 customer base in the UKI. Our recurring license revenue depends heavily on the high-quality service we provide, making our Support offering a cornerstone of our success. In this key leadership role, you’ll manage one of our largest departments, ensuring we consistently meet SLA … support team of 50+ highly skilled consultants across multiple products. Build a positive team culture where learning, development, accountability and customer focus thrive, coming together to deliver an extraordinary service to customers and a world class eNPS outcome. Establish clear goals and performance expectations/objectives which deliver against and exceed customer requirements – supporting all colleagues in achieving productivity … customer journey, identifying pain points and WOW moments as the voice of the customer internally, feeding insights into product, operations, and leadership teams. You’ll maintain and improve key service metrics such as CSAT, tNPS, time to resolution, Customer Effort (CES) and externally facing SLA adherence. You will understand the key drivers of customer attrition, ensuring that customer retention More ❯

rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for two committed and passionate Salesforce Developers to join our growing business. PURPOSE OF THE ROLE As a Salesforce Service Cloud Developer, you will work as part of our dedicated product focused More ❯