D365 SeniorSupportAnalyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 SeniorSupportAnalyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently … and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests … managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and more »
Senior Application SupportAnalyst - Commodity Trading - London - up to £700/day outside ir35 Cititec has partnered with a global Commodity trading firm who are at the forefront of modern technology and are now looking for a Senior Application Support Specialist to join their growing … support team on a contract basis. This opportunity will see the successful candidate play a key role in supporting a range of in-house and vendor-based applications and to be able to help users with hands-on support issues. This will be a heavily desk-facing role. … lifecycle and supporting C/ETRM sstems Experience with SQL is essential C# or Python and AWS knowledge is a plus Providing fundamental data support and data quality Change management experience is also required Fixing bugs and making small enhancements more »
Job Description Senior IT Infrastructure SupportAnalyst - Milton Keynes Our Client is looking to recruit a Senior IT Infrastructure Support specialist with at least 5 to 7 years experience having come up the ranks from 1 st level support through to 3 rd level … support including project work. Must be an all-rounder in terms of technology and completely hands-on with the ability get things done. You will have very strong infrastructure generalist skills from the legacy Microsoft technology through to up-to-date MS Windows Server technology. Must have good applications more »
Level 45, 22 Bishopsgate, London EC2N 4BQ, United Kingdom Supporting Deskside - customer service must be excellent. Looking for candidates who can work on B2B Senior IT SupportAnalyst – 3/4 days a week on site in London Hands-on Windows desktop support building PCs and … system/driver/software issues – Dell environment, autopilot/PXE Microsoft 0365 Office – resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbox setup and … Service now experience, ticket and escalation handling Able to build relationships and rapport with clients in a face to face environment. AV meeting room support and troubleshooting Cisco VCs Solstice App Space Liaise with HQ team and local AV vendor Regional Technical Lead Escalation point for the other desktop more »
The Depository Trust & Clearing Corporation (DTCC)
benefits, based on location Pension/Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays … of your choosing) The impact you will have in this role : Being a member of the Client Contact Center team this is a client support role focuses on analyzing incoming client queries via phone, email, and web portal, providing functional expertise and advice to clients, act as first level … other teams such as Product, Technology, Project and Release management, Risk management, Legal and Compliance, Onboarding and the User Acceptance Testing team. The client support team will be providing support to DTCC clients across different business lines. Expectations include an ability to build rapport and develop relationships with more »
holders within the Divisions of the organisation. The post holder will be required to work closely with budget holders in order to understand and support the service in delivering on their financial obligations. The postholder will have excellent communication skills and significant analytical abilities Post holders may be required … professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and more »
