1 to 25 of 49 Permanent Service Design Jobs in the UK excluding London

Role Title – Service Analyst JD – Service Analyst (with Service Design Experience) Active SC or SC Eligible candidates may apply Location - 2-3 days travel to Leeds, UK Permanent Role This position blends analytical capability with service design expertise and requires a seasoned professional with … 7+ years of experience managing support projects. The role also provides direct support to the Service Delivery Manager, ensuring key deliverables, outcomes, and day‐to‐day operational activities run smoothly. Key Responsibilities: Collaborate on service design initiatives, supporting prototyping, testing, and validation. Translate insights into clear service ...

Service Architect (Bid and Programme) Location : Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level required to obtain: DV We are seeking an experienced and proactive Service Architect to lead and own the service management input … activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will ...

Overview Our client is seeking Senior Service Design Consultants to support the delivery of user-centred, strategically aligned services across complex client environments. This role takes a holistic view of organisational ecosystems, leading service strategy, shaping propositions, and guiding multidisciplinary Agile teams to deliver meaningful outcomes … users and organisations. This opportunity is well suited to experienced service design professionals who are confident operating at senior level, influencing stakeholders, and contributing to leadership, delivery excellence, and community development. Responsibilities • Lead strategic planning for services to ensure alignment with business objectives and user needs. • Define ...

Service Designer My Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across … organisation. Youll be someone who genuinely loves their craft and enjoys sharing knowledge - whether thats advocating for Service Design with product teams, shaping new ways of working, or helping the discipline evolve and mature. The Experience Designer will focuses on crafting end-to-end experiences across both physical ...

Service Delivery Manager Deliver consistent, high-quality IT services that keep Evri moving Are you passionate about service excellence, stakeholder engagement, and ensuring IT delivers real value to the business? Join Evri as an IT Service Delivery Manager and play a key role in managing critical … services, vendor performance, and operational relationships that support our fast-moving organisation. What you'll be doing As an IT Service Delivery Manager , reporting into a Senior Service Delivery Manager, you will support the Service Delivery Management function by ensuring IT services are reliable, well-governed ...

Service Delivery Manager - Defence Department: IT Location: North East Bristol - with parking Reports to: IT Operations Manager Salary: £54,102 to £67,056, Contract: Permanent/Full-time Are you an experienced Service Delivery Manager with a passion for leading teams, optimising IT services, and driving continual improvement … client is looking for a proactive, people-focused leader to head up their General Operations Service Delivery team-someone who thrives in a dynamic environment, can make informed decisions, and is committed to delivering exceptional IT services across the organisation. About the Role As the Service Delivery Manager ...

looking for a brand-new Head of Business Design & Architecture role to lead a newly formed, company-wide function at the heart of a major end-to-end organisational transformation . This is a senior, hands-on leadership position with genuine authority to shape outcomes, challenge decisions, and ensure … high-quality design across the business.The role will initially be supported by one Business Architect and will grow as the transformation progresses. Role Purpose You will be responsible for setting up and leading the Business Design & Architecture function , bringing together Business Architecture, a Business Analysis Centre of Excellence ...

vision and delivery for our B2B Connect productShape API-driven journeys used across the UKTurn strategy into sprint-ready deliveryWork with UX, UI, service design and engineering to ship great things What you’ll bring: Product Owner experience (pensions/wealth/FS ideal)Success launching digital productsStrong … pensions, wealth management or related financial services. Strong track record of successful product launches and working with complex stakeholders. Experience working with product, design and delivery teams (Agile desirable but not essential). Managing Offshore/3rd Party delivery partner. Ability to turn product strategy into clear, actionable plans ...

Role OverviewWe’re hiring a Product Design Lead to champion visual and interface design across Nest’s products and services. In this role, you’ll own the quality and consistency of our UX and UI, collaborating with brand, service design and product teams to turn ideas … into elegant, intuitive interfaces that put accessibility and usability first. You’ll translate insights into high-fidelity designs, streamline user journeys, enhance our design system, and work closely with developers to bring exceptional experiences to life, helping shape the future of pensions for our members, employers and partners. ...

Design Lead (UX) 8 week contract Inside IR35 Hybrid - 2-3 days on site per week in London Design Lead - Smart Data Repository (SDR)/Dynamics We are looking for an experienced Design Lead to join our clients team and take ownership of end-to-end design across the Smart Data Repository (SDR) platform. This role will lead the design, build and test phases for key SDR components and ensure seamless integration with Microsoft Dynamics . As Design Lead, you will work closely with product, engineering and data teams to define user-centred design ...

Head of Digital Design Monmouthshire - 20% Time on site (1/2 days a week) £65,000 - £72,000 + Fantastic Pension & Benefits About the Role: We are seeking an exceptional Head of Digital Design to lead a thriving, dynamic design community within an established and supportive … organisation. As a key member of the Digital, Data & Technology (DDaT) leadership team, you will shape the strategic direction of the design function, ensuring the delivery of high-quality user-centered design (UCD) across multiple service areas. You will manage and empower a talented team of senior ...

Service Architect Location: UK Contract: ConsultantWork Setup: Remote Who We Are We are a consultancy operating within Robert Walters, the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse … skills, ambitions, and backgrounds.? The Role We have an exciting new opportunity for a Service Architect to join Robert Walters as a Consultant. As a consultant, you will benefit from permanent employment with Robert Walters and will be deployed on an assignment within our clients' organisations, in return ...

Main Purpose of Role Ensuring the controlled and efficient transition of IT services, end user computing (EUC) solutions, and business functions from design and project delivery into live service and operational support. Operating within the Support Services function, this role ensures that all new or changed technology services … transition of IT services, including End Point Management, Device Lifecycle Services, Collaboration Tools, and End User Support into steady state operations. • Develop and execute Service Transition Plans aligned with ITIL best practices, including risk, communication, and readiness components. • Work closely with Service Owners, Solution Architects, Project Managers ...

Head of Digital Design - up to £77,000 - Hybrid (Two Days a Week in Newport) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a unique Civil Service Organisation who are currently undergoing a very interesting and complex digital transformation. We are supporting them … recruit a Head of Digital Design who has had experience managing User Centered Design professionals e.g. Service Designers, Interaction Designers, UX Designers. You will be leading a Team of 8 and their reports, taking charge of the Design Strategy for a core business service. What ...

requirements required are aligned with project timescales and requirements. This is a fixed term contract for 12 months to cover the needs of the service Main duties of the job We are seeking to appoint a highly skilled, enthusiastic and people-focused business analyst. Previous experience of working … fast-paced digital health environment is fundamental. Demonstrable understanding and experience of operating within the full life-cycle of a service design led digital project/programme, is essential. You will typically work on a number of work packages simultaneously - they will vary in scale and complexity. ...

Senior Service Designer with a proven track record of delivering complex end to end digital design projects for public sector clients (that align with GDS standards) is sought by a market leading digital innovation company. This Senior Service Designer will be joining a team of multi disciplinary … digital professionals who are entering an exciting phase of growth affording this Service Designer great day to day variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research ...

programmes, the role has a permanent function in bridging clinical operations and digital services, ensuring digital solutions are designed, implemented, and optimised to meet service needs and improve patient outcomes. The role will ensure the safe and efficient identification, design and implementation of digital solutions that enhance care … Financial and/or Physical Resources Responsibility for Administration Responsibility for People who use our services Responsibility for Implementation of Policy and/or Service Developments Other Responsibilities Communication and Relationships Please refer to the Job Description for comprehensive information, including the digital transformation leadership expectations, clinical portfolio responsibilities ...

researchers , supporting progression, performance, and wellbeing Setting standards, ways of working, and best practice across research teams Partnering with senior client stakeholders to influence service and policy decisions Translating complex research into clear, actionable insights that drive delivery Working closely with service designers, product managers, delivery leads … ability to balance quality, pace, and outcomes A genuine passion for inclusive, accessible, and evidence-led services Desirable: Experience working to the UK Government Service Standard and GDS practices Experience leading large-scale discovery and service transformation programmes Background in service design, experience design ...

within Accenture. We are a fusion of over 40 world-renowned acquisitions (from Fjord and Karmarama to Droga5 and Work & Co) continuing the design studio mentality, both creatively and culturally. We think and create across industry, for brands and businesses inspiring change – our impact is evolving the way people … live, bank, shop, work, and travel. Today, our practices span Commerce, Service, Marketing and Design & Digital Products. And our team is shaped by over 65 of the sharpest creative and strategic minds in the industry, collaborating to accelerate ideas into reality.Underpinning it all is a treasure trove ...

About DFS Were home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably. At DFS Group, everyone plays a part. Whether youre supporting our brands or serving our customers, youre … really love to hear from you Role Overview Owns the creation, structure, and quality of all internal and external knowledge content on our customer service platforms. The role ensures customers and colleagues can easily find clear, accurate information that supports self-serve, reduces contact, and improves overall experience. ...

within Accenture. We are a fusion of over 40 world-renowned acquisitions (from Fjord and Karmarama to Droga5 and Work & Co) continuing the design studio mentality, both creatively and culturally. We think and create across industry, for brands and businesses inspiring change – our impact is evolving the way people … live, bank, shop, work, and travel. Today, our practices span Commerce, Service, Marketing and Design & Digital Products. And our team is shaped by over 65 of the sharpest creative and strategic minds in the industry, collaborating to accelerate ideas into reality.Underpinning it all is a treasure trove ...

level detail at the post-sale stage, implement the solution followed by thorough testing before handing over to the relevant support or managed service teams. They are currently looking for someone who not only has the technical ability and aptitude but the passion to lead our wider Technical Designers … level detail at the post-sale stage, implement the solution followed by thorough testing before handing over to the relevant support or managed service teams. They are now looking for someone who not only has the technical ability and aptitude but the passion to lead our wider Technical Designers ...

Service Designer My Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across ...

multi-disciplinary team. Key Responsibilities: Lead the development of performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging … varied audiences. Interpret and analyse user data to guide service design and delivery decisions. Support the collection, validation, preparation, and cleansing of data. Use Power BI, Google Analytics, Looker Studio, and Azure Data Services to build dashboards and performance reports. Leverage BigQuery and Google Tag Manager for advanced ...

analytics. You will collaborate with traders, analysts, data scientists, engineers, and product teams to understand business workflows, simplify complex data processes, and guide the design of scalable data solutions. You will represent ADW to users and leadership, ensuring products deliver clear value and align with bps broader digital strategy. … trading ecosystem. Support key technology decisions with a focus on reusability, enterprise scalability, and long-term sustainability. Use your understanding of Software Development, DevOps, service design, and security considerations to support product delivery. Agile & Transformational Leadership Drive planning, delivery, and continuous improvement within cross-functional engineering squads. Mentor ...