1 to 25 of 94 Permanent Service Design Jobs in the UK excluding London

Service Design Lead 🏡 Hybrid (Leeds - Twice a month) 💰 Salary up to £85k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team here … stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing ✨ Leading end-to-end service design: You’ll scope, shape and deliver impactful service design across a variety of programmes, guiding projects from early ideation right ...

summary We have an exciting opportunity in our Digital team for a Service Design Analyst who will be involved with pro-active user experience research including the creation of user research deliverables to provide in-depth, analysis of structures, problems and proposed solutions well making the most … transform services enabling the organisation to become more efficient and effective. If you are bursting with innovation and creativity, then check out our Service Design role, it could be the job for you. The successful candidate will be able to use the latest tools and methods enabling services ...

considering At Capgemini, we partner with clients to build the future of their services, organisations, and customer experiences. As a Lead Service Designer in our Experience Design team, you will shape end to end, future state services that are human centred, data informed, and AI ready. You will … launch services and transformation at scale. You will join our growing Digital Customer Experience (DCX) practice and play a key role in advancing our design approach, developing our culture, and maturing design capability across the organisation. This role blends strategic leadership with hands on craft. You will shape ...

Service Design and Transformation Manager Design services. Deliver change. Enable better network outcomes. The Service Design and Transformation Manage r plays a key role within MBNL’s Operational Services directorate, responsible for designing and delivering changes to the Shared Operations service that underpins network … performance for EE/BT and Three. Working across MBNL and shareholder organisations, this role ensures that evolving service requirements are translated into clear, effective, and deliverable service designs enabling consistent, high‐quality operational performance. Why this role matters The Shared Operations service is critical to maintaining ...

employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Human Centred Design - Service designer Position Description At CGI, we're transforming how digital services are designed and delivered by placing people, insight, and innovation … centre of every experience. As a Service Designer, you'll help shape user-centred services that solve real-world challenges and deliver meaningful outcomes for citizens and organisations. Working within multidisciplinary teams across research, design, and technology, you'll contribute to the design of intuitive, accessible ...

Service Designer 🏡 Hybrid (Manchester - Once a week) 💰 Salary up to £62k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team. The team … stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing 💫 Leading end-to-end service design projects: You'll be planning and delivering user-centred design activities from discovery through to implementation. 💫 Collaborating with a wide range ...

Title: Technology Service Design Lead/Expert Role Overview We are seeking an experienced Technology Service Design Expert to lead the development, documentation, and implementation of service design frameworks within a complex, government-facing environment. The role will focus on establishing and embedding service design principles and models, xkybehq ensuring alignment with client expectations and s Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Please click on the apply button to read ...

client wishes to hear from strong Service Transition Analysts to join their expanding IT department This is a hybrid role and will require 2 days a week in the office - applicants will need to show that they are strong in the following areas My client is growing its Service Management capability and needs someone who can bring structure, governance, and pace to the Service Portfolio lifecycle. The successful candidate will ensure new and changed services are support-ready, scalable, and moved into live operation with confidence. The role will include Own the Service Portfolio lifecycle. Drive ...

Service Lead Up to £65,000| Inverness | Full Time | Onsite Please note: This role requires onsite attendance in Inverness, 5 days per week, and successful completion of BPSS and client security clearance checks. We are seeking an experienced IAM Service Lead to establish and lead a new Identity … Access Management service during a high-profile service transition. Key Responsibilities Create IAM Service Design and Target Operating Model (TOM) Lead service transition, knowledge transfer and shadowing activities Provide IAM service leadership and governance Manage KPIs, SLAs and service reporting Drive continuous improvement ...

Service Lead For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Up to £65,000| Inverness | Full Time | Onsite Please note: This role requires onsite attendance in Inverness, 5 days per week, and successful completion of BPSS and client … security clearance checks. We are seeking an experienced IAM Service Lead to establish and lead a new Identity & Access Management service during a high-profile service transition. Key Responsibilities Create IAM Service Design and Target Operating Model (TOM) Lead service transition, knowledge transfer ...

Service Lead Up to £78,000| Manchester | Full Time | Onsite Please note: This role requires onsite attendance in Manchester, 5 days per week, and successful completion of BPSS and client security clearance checks. We are seeking an experienced IAM Service Lead to establish and lead a new Identity … Access Management service during a high-profile service transition. Key Responsibilities Create IAM Service Design and Target Operating Model (TOM) Lead service transition, knowledge transfer and shadowing activities Provide IAM service leadership and governance Manage KPIs, SLAs and service reporting Drive continuous improvement ...

Service Lead Are you the right candidate for this opportunity Make sure to read the full description below. Up to £78,000| Manchester | Full Time | Onsite Please note: This role requires onsite attendance in Manchester, 5 days per week, and successful completion of BPSS and client security clearance checks. … seeking an experienced IAM Service Lead to establish and lead a new Identity & Access Management service during a high-profile service transition. Key Responsibilities Create IAM Service Design and Target Operating Model (TOM) Lead service transition, knowledge transfer and shadowing activities Provide IAM service ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse … customer needs and drive significant value. Design Tailored Solutions : Collaborate with clients to create custom solutions that align with their unique requirements, demonstrating the full potential of our managed services. Engage with Clients : Attend customer meetings, present proposals, and build relationships with C-level executives and technical stakeholders. Your ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse … customer needs and drive significant value. Design Tailored Solutions : Collaborate with clients to create custom solutions that align with their unique requirements, demonstrating the full potential of our managed services. Engage with Clients : Attend customer meetings, present proposals, and build relationships with C-level executives and technical stakeholders. Your ...

Friday standard office hours 37.5 hours per week. Purpose of Role Responsible for ensuring that the business operates to ITIL standards within its Service Desk Operations and wider operations, implement and maintain problem management standards, processes, and policies. Lead problem management analytics, reporting and meetings and resolutions with colleagues … initial ITIL gap analysis, produce a plan and implement actions to address areas of improvement. Develop a culture of ITIL best practices within service operations. Implement and maintain Problem management methodology, process, and policies. Lead problem management within the business and organise cross department teams to ensure consistency ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse … customer needs and drive significant value. Design Tailored Solutions : Collaborate with clients to create custom solutions that alig... CRWG1_UKTJ ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse … customer needs and drive significant value. Design Tailored Solutions : Collaborate with clients to create custom solutions that alig... CRWG1_UKTJ ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse … customer needs and drive significant value. Design Tailored Solutions : xkybehq Collaborate with clients to create custom solutions that alig Check below to see if you have what is needed for this opportunity, and if so, make an application asap. Please click on the apply button to read the full ...

Senior Service Designer Manchester- Hybrid £55,000-£64,000 We are working with a one of the UKs leading Digital Consultancy seeking a Senior Service Designer to join their growing and dynamic team to help support transform large scale digital transformation programmes. As a Senior Service Designer … will be an expert in your field and grow your skill set, focusing on service design delivery and overseeing the project delivery team, working across both private and public sectors. As a Senior Service Designer, you will get the opportunity to: Lead strategic planning for the clients ...

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Title: IT Service and Operations Lead Location: Warton, on site, with some flexibility dependent on business needs We offer a range of hybrid and flexible working arrangements – please speak … reaches of space, there’s no limit to where a career at BAE Systems could take you. Job Description: As an IT Service Operations Lead you will oversee day-to-day IT service operations, manage service delivery, and ensure our systems, infrastructure and support teams meet ...

Service Designer Newcastle Up to £64,000 Hybrid A leading digital services consultancy delivering impactful solutions across public and private sector projects is hiring for a Service Designer . If you’re passionate about shaping end-to-end services and creating seamless user experiences, this could … role for you! What You’ll have the Opportunity to do as a Service Designer: Inspire teams by shaping end-to-end service experiences that meet both user and business needs Work directly with stakeholders to define service journeys, identify pain points, and design improvements Communicate ...

LGBTQ+ business community. Please do not contact the recruiter directly. Description We are seeking a Director‐level leader with end‐to‐end accountability for service quality, operational improvement, and experience outcomes across Service Delivery to join our Service Delivery function and own the identification, shaping, and delivery … high‐impact service and operational improvements across technology, operations, and client delivery. This role is accountable for turning insight into action, using client, service, technology, and operational data to drive measurable improvements in reliability, experience, efficiency, and profitability. The focus is on driving realised outcomes that drive measurable ...

normal management responsibilities including leading a Team of architects reporting to the Sustainment Logistics Manager. You will be responsible for overseeing the design, development and delivery of new Sustainment-focused Support Solution services, and the transition of new services into the service delivery phase of programme lifecycle. This … where you will begin finalising operational aspects, fine-tuning the support solution, addressing risks, optimising for delivery and preparing for the transition to service delivery. To support this, the Deputy Chief Sustainment Architect will integrate with a Service Delivery Manager (SDM), handing over the development of the proposal ...

research to support your allocated project Support and champion user-centred practices in teams to ensure that teams take a user-centred approach to service design and delivery Work with others to align user research activities with wider plans to inform a service proposition Mentor, coach … grows) Lead user research planning define research objectives, methodology, sampling approach and give recommendations, ensuring that the needs of all users are considered in design and delivery. Lead the application of user research methods in practise and provide support and advice to colleagues on choice of methods where required ...

offer vital transport links throughout the UK. What you'll be doing.. Translate business objectives into practical, supportable technology solutions aligned to operational needs Design secure, resilient, and scalable end-to-end solutions across cloud, on-premises, hybrid infrastructure, applications, and integrations Produces clear, pragmatic High-Level Designs (HLDs … service design documentation that enable successful delivery, support, maintenance, and operation Collaborates with stakeholders, suppliers, managed service providers, and delivery teams to assure solutions meet performance, security, availability, and compliance requirements Establishes architectural standards, supports service transition, and drives continuous improvement through reference architectures and innovative ...