1 to 25 of 27 Permanent Service Designer Jobs in the UK excluding London

Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Service Designer roles:- 18mths+ commercial experience in a Service Designer role Public Sector including GDS experience (Government Digital standards) Lived in the UK for the last 5yrs … to get Security Clearance) Salary for the Service Designer roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. Service Designer- UK Wide - Digital Services, UK WIDE (Remote More ❯

Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate - Senior) to help deliver innovative digital solutions to a number of end clients in the UK (Large scale … and will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Service Designer roles:- 18mths+ commercial experience in a Service Designer role GDS experience (Government Digital standards) Lived in the UK for 5yrs and not left for more … than 28 days on the row (to get Security Clearance) Salary for the Service Designer roles on offer is up to £55,000 dependent on experience + an excellent benefits package, Fantastic training and proper career development plans. Service Designer- UK Wide - Digital Services, UK WIDE (Remote More ❯

Service Designer - Consultant (SC cleared)Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with … travel to client sites required on occasion and you will need to hold current security clearance. The RoleAs a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles … in your deliverables.The Responsibilities* Maximise the value from the inception to real life application of Service Design. * Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. * Champion user-centricity - with a set More ❯

Join us as a Lead Service Designer at Peregrine Resourcing. At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent … driven by the opportunity to shape smarter, more customer-focused public services? Were partnering with a leading UK regulator on a high-profile transformation programme thats embedding continuous improvement, service design, and customer centricity at its core. As a Lead Service Designer, youll be instrumental in cultivating a culture of learning, agility, and operational excellence. Working across … unique opportunity to influence how public services evolvebringing clarity, consistency, and innovation to the heart of change. Location: Gatwick and remote (hybrid) | Clearance: BPSS required, SC eligibility essential Responsibilities: Service Design is still in its formative stages - which means this isnt just a leadership role, its a foundational one. Were looking for a Lead Service Designer who More ❯

Service Designer – Transformation – IT/BSS Reading – Hybrid working 06 months Contract role We’re hiring a Contract Operations Service Designer to lead the definition and delivery of robust, scalable operational services across IT and BSS environments. You’ll work with both internal teams and strategic partners to ensure services are designed for effective operational performance … meeting key readiness, service transition, and customer experience goals. 🔍 Key Responsibilities: Deliver end-to-end service designs across legacy and transformed IT & BSS environments. Support Service Transition & Readiness to ensure operational stability. Define and maintain Service Design artefacts: SLAs, OLAs, OSS inputs, Service Catalogues, and more. Evaluate third-party service capabilities against operational and … compliance standards. Align with the company’s operational strategy and long-term customer experience goals. ✅ What We're Looking For: Proven experience in Service Design across IT and Business Support Systems (BSS) . Strong knowledge of Service Management frameworks (ITIL, ISO27001). Experience with OSS/BSS tooling , Configuration Management, and service monitoring. Previous work in multi More ❯

Service Designer – Transformation – IT/BSS Reading – Hybrid working 06 months Contract role We’re hiring a Contract Operations Service Designer to lead the definition and delivery of robust, scalable operational services across IT and BSS environments. You’ll work with both internal teams and strategic partners to ensure services are designed for effective operational performance … meeting key readiness, service transition, and customer experience goals. 🔍 Key Responsibilities: Deliver end-to-end service designs across legacy and transformed IT & BSS environments. Support Service Transition & Readiness to ensure operational stability. Define and maintain Service Design artefacts: SLAs, OLAs, OSS inputs, Service Catalogues, and more. Evaluate third-party service capabilities against operational and … compliance standards. Align with the company’s operational strategy and long-term customer experience goals. ✅ What We're Looking For: Proven experience in Service Design across IT and Business Support Systems (BSS) . Strong knowledge of Service Management frameworks (ITIL, ISO27001). Experience with OSS/BSS tooling , Configuration Management, and service monitoring. Previous work in multi More ❯

Service Designer (Product) Industry : SaaS Location : Manchester (Hybrid, 2 days a week on site) Salary : £60,000 - £70,000 About the company We are working with an exciting tech scale-up in the SaaS space, they are on a mission to make risk management simple, smart, and accessible. Their platform helps businesses take control of risk without the … join at a pivotal moment and contribute directly to a product that’s transforming how organisations think about risk. The role We are looking for a thoughtful, user-centred Service Designer to join a growing product team. You will sit at the heart of how features are understood, prioritised, and delivered working closely with product, design, and engineering … to ensure customer experiences are coherent, valuable, and genuinely impactful. You will be responsible for leading research and service insight, shaping journeys and service blueprints, and ensuring that new product features are grounded in user need and system reality. From discovery through to delivery and post-release evaluation, you will play a central role in ensuring that the More ❯

Service Designer (Product) Industry : SaaS Location : Manchester (Hybrid, 2 days a week on site) Salary : £60,000 - £70,000 About the company We are working with an exciting tech scale-up in the SaaS space, they are on a mission to make risk management simple, smart, and accessible. Their platform helps businesses take control of risk without the … join at a pivotal moment and contribute directly to a product that’s transforming how organisations think about risk. The role We are looking for a thoughtful, user-centred Service Designer to join a growing product team. You will sit at the heart of how features are understood, prioritised, and delivered working closely with product, design, and engineering … to ensure customer experiences are coherent, valuable, and genuinely impactful. You will be responsible for leading research and service insight, shaping journeys and service blueprints, and ensuring that new product features are grounded in user need and system reality. From discovery through to delivery and post-release evaluation, you will play a central role in ensuring that the More ❯

Service Designer (Product) Industry : SaaS Location : Manchester (Hybrid, 2 days a week on site) Salary : £60,000 - £70,000 About the company We are working with an exciting tech scale-up in the SaaS space, they are on a mission to make risk management simple, smart, and accessible. Their platform helps businesses take control of risk without the … join at a pivotal moment and contribute directly to a product that’s transforming how organisations think about risk. The role We are looking for a thoughtful, user-centred Service Designer to join a growing product team. You will sit at the heart of how features are understood, prioritised, and delivered working closely with product, design, and engineering … to ensure customer experiences are coherent, valuable, and genuinely impactful. You will be responsible for leading research and service insight, shaping journeys and service blueprints, and ensuring that new product features are grounded in user need and system reality. From discovery through to delivery and post-release evaluation, you will play a central role in ensuring that the More ❯

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £50-55k, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯

Service Designer (SC Cleared) 👔 Consultancy 📍 London 💵 £45-55K Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (Google, Microsoft, Nielson Norman, Agile) for free whilst also using these skills commercially too? I am partnered with one of the … currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a Service Designer to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: Service Design … Process (artefacts, outputs) User-Centricity (journeys, personas) Service Architecture (blueprints, concepts) Government Digital Service (GDS) Agile/Scrum Environment In return they would be offering Free Certification Scheme (plus company time to study and sit exams) Uncapped Progressions (just hit the criteria and you will continually climb the ranks) Travel expenses to client site Up to 10% combined More ❯

Service Designer (SC Cleared) 👔 Consultancy 📍 London 💵 £45-55K Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (Google, Microsoft, Nielson Norman, Agile) for free whilst also using these skills commercially too? I am partnered with one of the … currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a Service Designer to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: Service Design … Process (artefacts, outputs) User-Centricity (journeys, personas) Service Architecture (blueprints, concepts) Government Digital Service (GDS) Agile/Scrum Environment In return they would be offering Free Certification Scheme (plus company time to study and sit exams) Uncapped Progressions (just hit the criteria and you will continually climb the ranks) Travel expenses to client site Up to 10% combined More ❯

Service Designer (SC Cleared) 👔 Consultancy 📍 London 💵 £45-55K Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited (Google, Microsoft, Nielson Norman, Agile) for free whilst also using these skills commercially too? I am partnered with one of the … currently working with many of the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a Service Designer to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and experience within: Service Design … Process (artefacts, outputs) User-Centricity (journeys, personas) Service Architecture (blueprints, concepts) Government Digital Service (GDS) Agile/Scrum Environment In return they would be offering Free Certification Scheme (plus company time to study and sit exams) Uncapped Progressions (just hit the criteria and you will continually climb the ranks) Travel expenses to client site Up to 10% combined More ❯

Role title : Lead Service Designer Location : Flexible (Remote), with options to work from offices in Reading and Leeds . You will be required to work regularly from client offices, when needed. Mastek is seeking a Lead Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients … across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and … Line manage junior team members and lead community development activities. Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service design or UCD experience, including experience within agile teams and complex programmes Demonstrated application of service design methods and tools. Experience in consultancy Coaching, mentoring, or management experience More ❯

Role title : Lead Service Designer Location : Flexible (Remote), with options to work from offices in Reading and Leeds . You will be required to work regularly from client offices, when needed. Mastek is seeking a Lead Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients … across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy, line manage junior team members, and … Line manage junior team members and lead community development activities. Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service design or UCD experience, including experience within agile teams and complex programmes Demonstrated application of service design methods and tools. Experience in consultancy Coaching, mentoring, or management experience More ❯

DWP. Digital with Purpose. We are looking for a Service Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is … and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Ability to use user research, data, and hands-on service design approaches to solve complex problems and develop end-to-end services that meet departmental needs. Skilled in communicating the value of user-centricity and design decisions to stakeholders … and prototyping, to explore and share design concepts effectively. Committed to creating and maintaining a collaborative, positive working environment, regularly consulting with senior stakeholders and contributing to the wider service design community. Delivery. Work. Projects. As a Service Designer at DWP Digital, you'll play a key role in shaping services that support over 22 million people More ❯

DWP. Digital with Purpose. We are looking for a Service Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is … and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Ability to use user research, data, and hands-on service design approaches to solve complex problems and develop end-to-end services that meet departmental needs. Skilled in communicating the value of user-centricity and design decisions to stakeholders … and prototyping, to explore and share design concepts effectively. Committed to creating and maintaining a collaborative, positive working environment, regularly consulting with senior stakeholders and contributing to the wider service design community. Delivery. Work. Projects. As a Service Designer at DWP Digital, you'll play a key role in shaping services that support over 22 million people More ❯

DWP. Digital with Purpose. We are looking for a Service Designer to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is … and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Ability to use user research, data, and hands-on service design approaches to solve complex problems and develop end-to-end services that meet departmental needs. Skilled in communicating the value of user-centricity and design decisions to stakeholders … and prototyping, to explore and share design concepts effectively. Committed to creating and maintaining a collaborative, positive working environment, regularly consulting with senior stakeholders and contributing to the wider service design community. Delivery. Work. Projects. As a Service Designer at DWP Digital, you'll play a key role in shaping services that support over 22 million people More ❯

and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll help map end-to-end services, uncover user … just at the interface level. This is a high-impact opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and … embedding human-centred principles. Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design activities with stakeholders from diverse backgrounds—including senior leaders. Prototyping & Iteration: Collaborate on developing and testing service prototypes, aligning business, technical, and user needs. Evidence-Based Delivery: Work closely with user researchers and analysts to ensure decisions are driven by qualitative and quantitative insights. Policy to More ❯

and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll help map end-to-end services, uncover user … just at the interface level. This is a high-impact opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and … embedding human-centred principles. Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design activities with stakeholders from diverse backgrounds—including senior leaders. Prototyping & Iteration: Collaborate on developing and testing service prototypes, aligning business, technical, and user needs. Evidence-Based Delivery: Work closely with user researchers and analysts to ensure decisions are driven by qualitative and quantitative insights. Policy to More ❯

and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll help map end-to-end services, uncover user … just at the interface level. This is a high-impact opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and … embedding human-centred principles. Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design activities with stakeholders from diverse backgrounds—including senior leaders. Prototyping & Iteration: Collaborate on developing and testing service prototypes, aligning business, technical, and user needs. Evidence-Based Delivery: Work closely with user researchers and analysts to ensure decisions are driven by qualitative and quantitative insights. Policy to More ❯

We are looking for a highly skilled Service Designer to play a pivotal role in shaping and embedding operational service capabilities across both legacy and transformed technology landscapes. This will be working for a high profile client with 2 day hybrid each week in Reading. This is a key position within Service Operations and Assurance function … ensuring that service designs are robust, scalable, and aligned to long-term business strategy. You will work closely with Service Readiness and partner organisations to ensure smooth transitions, operational effectiveness, and service stability. The role will involve driving the standardisation of service design processes, evaluating supplier capabilities, and refining in-life operational processes to deliver the … right outcomes for our customers. Key responsibilities include: Delivering operational service design across IT, Network, and Business environments. Aligning service design to business strategy and operational maturity goals. Ensuring effective service transition and accountability with partners. Embedding consistent and standardised service design processes across internal teams and partners. Supporting operational strategy through service design, configuration More ❯

We are looking for a highly skilled Service Designer to play a pivotal role in shaping and embedding operational service capabilities across both legacy and transformed technology landscapes. This will be working for a high profile client with 2 day hybrid each week in Reading. This is a key position within Service Operations and Assurance function … ensuring that service designs are robust, scalable, and aligned to long-term business strategy. You will work closely with Service Readiness and partner organisations to ensure smooth transitions, operational effectiveness, and service stability. The role will involve driving the standardisation of service design processes, evaluating supplier capabilities, and refining in-life operational processes to deliver the … right outcomes for our customers. Key responsibilities include: Delivering operational service design across IT, Network, and Business environments. Aligning service design to business strategy and operational maturity goals. Ensuring effective service transition and accountability with partners. Embedding consistent and standardised service design processes across internal teams and partners. Supporting operational strategy through service design, configuration More ❯

Service Designer £70k - £90k + Benefits UK-Wide/Hybrid (2 Days in Office) Deerfoot Recruitment is working on behalf of a global consultancy client to assist with the hiring of several mid and senior-level Service Designers . These roles can be based at any of our clients offices across the UK, offering hybrid working with … Experience Design Team and play a key role in shaping complex, user-centred services that positively impact millions-primarily within the public sector. The role requires deep expertise in service design, user research, and inclusive practices, alongside strong stakeholder engagement and leadership skills. Key Requirements: Proven experience delivering end-to-end, user-focused design projects. Background in designing government …/public services and familiarity with the GOV.UK service standard. Ability to coach teams in iterative, data-informed design methodologies. Strong communication skills and the ability to advocate for design at all levels. Must hold existing UK work authorisation (sponsorship not provided). Eligibility for SC clearance (UK residency for the past 5 years required). Desirable: Consultancy experience. More ❯

Mastek is seeking a Lead Service Designer to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in … Line manage junior team members and lead community development activities Lead on the development of the community, applying Design Operations principles Requirements: Experience: At least 7 years of relevant service design or UCD experience, including experience within agile teams and complex programmes Demonstrated application of service design methods and tools Experience in consultancy Coaching, mentoring, or management experience … of UCD/design teams Familiarity with GDS/NHS service standards and assessments and experience of running Discoveries to GDS/NHS Service Standard Sector experience in healthcare is a bonus Experience of operational delivery is a bonus Skills: Strong stakeholder management and communication skills, with the ability to gain buy-in for approach Strong facilitation skills More ❯