Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate Configuring/decommissioning users Building and configuring desktops …/laptops Monitoring and checking backups, capacity, security, hardware/software and operating system issues with the fileservers and network equipment Monitoring and checking system logs Ensuring anti-virus/anti-spam is current and kept up to date on all devices Assisting and participating in project work Ensuring prioritisation of daily workload Assisting with the rollout of software … User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactive maintenance Endpoint security management Collaboration with 1st Line Support Participation in IT projects Softwaredeployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in More ❯
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Anson Mccade
and service desk workflows, enforcing SLAs and KPIs • Drive automation through ITSM tooling and continuous improvement initiatives • Represent the team in Change Advisory Boards and incident escalation reviews • Coordinate software release and patch management cycles • Track performance metrics, write management reports, and participate in recruitment and staff development Key Skills & Expertise • Proven experience in IT support and infrastructure environments … reviews • Strong documentation, reporting, and people-management skills Desirable Skills • SharePoint, Windows 10, MDM, Linux, or DII/PDR background • Experience with SCOM or SQL-based reporting • Exposure to softwaredeployment or endpoint management The Package • Up to £48,000 base salary • SIS performance bonus - up to 5% • Enhanced pension scheme - up to 10% matched • 26 days annual More ❯
or similar blade servers/blade chassis and interconnect technologies HP Cloud Service Automation, or similar self-service cloud management technology HP Server Automation, or similar system configuration/softwaredeployment technology Symantec Datacentre Security, or similar security policy enforcement product What We Will Do For You Competitive compensation Pension scheme DXC Select - Our comprehensive benefits package (includes More ❯
Colchester, Essex, United Kingdom Hybrid / WFH Options
Reed Technology
day operations, while also having the opportunity to contribute to exciting IT projects. Key Responsibilities: First Line Support: Provide technical assistance to office-based, remote, and mobile users. PC & Software Rollouts: Assist with hardware and softwaredeployment across the organisation. Server Management: Perform daily monitoring and maintenance of server infrastructure. Mobile Device Support: Set up and provide … support for mobile devices. Application Deployment: Install, configure, and maintain applications as required. Project Support: Collaborate on IT projects and system improvements. Documentation: Maintain accurate records of processes and procedures. Ideal Skills & Experience: Previous experience in an IT helpdesk or technical support role. Knowledge of Windows 7 - Windows 10 environments. Proficiency in Microsoft Office 2016/Office 365. Exposure … or relevant IT qualifications preferred. Strong communication skills with the ability to explain technical issues clearly. A natural problem-solver with the ability to diagnose and resolve hardware/software faults. Eager to learn with a positive, can-do attitude. High attention to detail and a resourceful approach to challenges. This is a fantastic opportunity for someone looking to More ❯
class service to our customers and be able to communicate at all levels to ensure understanding. Key Responsibilities: Install, configure, test and maintain Microsoft and VMWare operating systems, application software and system management tools Troubleshoot and resolve reported helpdesk issues Ensure the highest levels ofsystemsand infrastructure availability Contribution to software asset management Compliance with version control procedures in … to resolve ICT systems issues in response to triaged help desk tickets, and assist in resolving second and some third line technical issues Good knowledge of patch management and deployment (e.g. WSUS) Proficient knowledge of virtualisation on Windows platforms (especially VMWare(ESXi)) Proficient in following ITIL standards and processes Desired Experience: Knowledge of Windows Operating Systems, including Active Directory … DFS, Internet Protocol, and softwaredeployment via Group Policy Some understanding of Unix/Linux/RedHat Personal Competencies: Willing to work as part of an integrated multi-technology team Appreciation, acceptance and adherence to the constraints of working on highly classified defence platforms Successfulapplicants will be required to obtain Developed Vetting security clearance as part of this More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
DXC Technology
or similar blade servers/blade chassis and interconnect technologies HP Cloud Service Automation, or similar self-service cloud management technology HP Server Automation, or similar system configuration/softwaredeployment technology Symantec Datacentre Security, or similar security policy enforcement product What We Will Do For You Competitive compensation Pension scheme DXC Select Our comprehensive benefits package (includes More ❯
to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. Role Overview This DevOps engineer will be leading the implementation of automated software delivery for TP ICAPs platforms, with an emphasis on incorporating testing into the CI/CD process, to deliver change at pace whilst maintaining stability The role requires a … with exceptional communication skills to work with developers and testers in DevOps principles. Role Responsibilities Increase stability and velocity through process improvement and tooling Reduce manual overhead involved in software releases by fully automating delivery pipelines that includes testing Support the business in adopting processes and techniques to support an agile delivery model Work with architects, developers, testers and … operations to automate builds, deployment and release of applications running in the cloud and on-premise Provide guidance on industry best practices for softwaredeployment, development, and observability Engineer tooling to implement those practices Assist and architect where appropriate solutions using containerisation and serverless technologies Drive automation for environment management, logging and monitoring Engage with vendors and More ❯
Social network you want to login/join with: This DevOps engineer will be leading the implementation of automated software delivery for TP ICAPs platforms, with an emphasis on incorporating testing into the CI/CD process, to deliver change at pace whilst maintaining stability The role requires a business minded, highly collaborative, team-focussed DevOps engineer with exceptional … communication skills to work with developers and testers in DevOps principles. Role Responsibilities Increase stability and velocity through process improvement and tooling Reduce manual overhead involved in software releases by fully automating delivery pipelines that includes testing Support the business in adopting processes and techniques to support an agile delivery model Work with architects, developers, testers and operations to … automate builds, deployment and release of applications running in the cloud and on-premise Provide guidance on industry best practices for softwaredeployment, development, and observability Engineer tooling to implement those practices Assist and architect where appropriate solutions using containerisation and serverless technologies Drive automation for environment management, logging and monitoring Engage with vendors and service providers More ❯
team in Glasgow! Team Purpose: The team provides 3rd line Endpoint Management for multiple international customers, focused on the areas of: Windows endpoint and mobile device management: update and softwaredeployment, configuration management and operating system deployment. MS Intune product family management: maintenance and upgrading of Microsoft Configuration Manager (MCM), management of Intune. Microsoft 365 service components management … with a focus on security (Microsoft Defender). Software packaging: creation and maintenance of application packages All Incidents and Requests are to be resolved within SLA as exceeding these would have impact on our customer’s ability to function as a business. Role Purpose: The suitable candidate for this role will play an important part in delivering 3rd line … and support customer environments built with Windows client Operating systems, Active Directory Group Policy, Microsoft Defender and the Microsoft Intune product family (Microsoft Configuration Manager/Intune) with patching, softwaredeployment, compliance and configuration policies. Respond to and resolve assigned incidents in addition to implementing requests and changes, ensuring appropriate actions are taken so that none of them More ❯
Provide 2nd line support for Yunex Traffic Intelligent Traffic Systems, including real-time enterprise-level applications Investigate, own, and resolve customer incidents in line with SLAs Test and raise software defects, managing customer communication throughout the incident lifecycle Support project activities, including occasional out-of-hours work Develop and maintain monitoring tools and alerting systems for 24/… and customers Effective time management and prioritisation skills Desirable: Experience working within an ITIL framework Knowledge of Intelligent Traffic Control Systems Exposure to cybersecurity practices and standards Experience with softwaredeployment and project management Understanding of database technologies and data analysis Relevant technology industry qualifications Familiarity with the software development lifecycle and user acceptance testing We offer … and infrastructure operators to create a new world of mobility and makes cities more livable for everyone. Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users. Become a Traffic Transformer and help us to continue transforming towns and cities all over the world. Our Commitment More ❯
team summary highlighting successes and risks May spend up to 80% of time on people management and business objectives Have a technical understanding of Microsoft Windows and Office suite deployment and common issues Familiarity with SCCM for softwaredeployment and patch management, and capable of troubleshooting issues on end user devices Have a technical understanding of Active … Ability to foster creativity, individual contribution and team collaboration Strong knowledge of End User Workplace support models and best practices Hardware break/fix support of desktops and laptops Software break/fix support for Windows and Office At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration More ❯
team summary highlighting successes and risks May spend up to 80% of time on people management and business objectives Have a technical understanding of Microsoft Windows and Office suite deployment and common issues Familiarity with SCCM for softwaredeployment and patch management, and capable of troubleshooting issues on end user devices Have a technical understanding of Active … Ability to foster creativity, individual contribution and team collaboration Strong knowledge of End User Workplace support models and best practices Hardware break/fix support of desktops and laptops Software break/fix support for Windows and Office At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration More ❯
operating systems, middleware, and applications across the infrastructure. Ensuring security: This includes developing and implementing security policies following best practices, monitoring system activity, and responding to security incidents. Maintaining software and applications: You oversee the installation, maintenance, and upgrading of software and applications used by the client. Some of the skills we are looking for Proven experience as … environments. Intermediate level user in Microsoft packages especially in Word, Power Point and Excel. Experience in troubleshooting and supporting Microsoft environments (AD, Azure AD, Windows Server, GPO, Windows Desktop, SoftwareDeployment, M365). Basic networking knowledge – firewalls, LAN configuration, troubleshooting, etc. Exceptional customer service skills and the ability to communicate technical issues to non-technical users. Please apply More ❯
engineers to address critical issues. Proficiency in cloud technologies, containers, Kubernetes, networking, security, scripting, automation, and platform engineering, ensuring seamless system operations. The candidate should possess strong technical aptitude, software development skills, analytical and communication skills, and exceptional problem-solving ability. What You'll Do Collaborate with cross-functional teams to design, build, and maintain highly available, scalable, and … secure cloud-based services, promoting efficiency and self-service principles. Develop and maintain automation scripts and tools to streamline infrastructure provisioning, configuration, and deployment, empowering engineering teams. Implement and manage Kubernetes clusters for container orchestration, monitoring, and scaling. Drive an evolution of services to support cloud-native managed services, including an evolution of Kubernetes. Drive efforts to enhance cloud … infrastructure security, including access controls, encryption, and vulnerability assessments, focusing on engineering security solutions. Collaborate on CI/CD (TeamCity) pipelines to automate softwaredeployment, including the build platform (Java, Gradle Enterprise) and QA/Testing tooling to drive DevEx up and CFR to zero, emphasizing engineering and self-service automation. Define and maintain cloud engineering best practices More ❯
SoftwareDeployment Engineer Warrington/Remote £40-£45K A Softwaredeployment engineer is required for our security client. The successful candidates will be responsible for the understanding of customer problems, problem solving, testing, configuration, deployment and optimisation of Software products to meet customer current and future requirements. The position will also be responsible for … collaborating with customers to understand their needs and designing efficient, cost-effective software solutions. This customer-facing role combines strong technical expertise with relationship management, and a deep understanding of customer operational challenges. Technical Skills/Experience Strong background in software configuration and system optimisation. Experience with fraud detection, risk management, security analytics or CCTV platforms. Proficiency in … troubleshooting complex technical systems including the ability to read and interpret software logs. Ability to research and propose alternative solutions, involving external products or leveraging general AI tools (e.g., ChatGPT, Gemini). Has practical experience in technical services, system configuration, or related field. Proven experience in customer-facing technical roles with a focus on problem-solving and/or More ❯
Softwaredeployment infrastructure for automated robotics This role addresses how an engineering company deploy the software component of their automated robotic systems for client companies. Deployment is virtualised, containerised and also automated via Infrastructure as Code (IaC) and may be cloud or on-premises. Hence this role extends beyond DevOps and CI/CD into architectural … of the life sciences, consultancy or other client/stakeholder engagement, requirements capture, robotics and/or electronics is beneficial, as is more extensive knowledge of security considerations. Keywords: software platform, infrastructure, virtualisation, containers, IaC, security, cloud, AWS, Azure, Terraform, Ansible Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Oxford University Press
as a champion for best practices and work to help teams continuously improve their architectural approaches and DevOps processes. The role will have hands on experience of programming languages, software frameworks, hosting and cloud services and varied delivery methodologies such as Scrum, Kanban and Scaled Agile. Please refer to the enclosed job description for the detailed key accountabilities in … with an emphasis on the use of digital technology. Agile development experience including Test Driven and Behaviour Driven Development. Experience in DevOps, including test automation and continuous integration/deployment experience. Experience in softwaredeployment using software containers and platforms, e.g. Docker, Kubernetes. Experience/Knowledge in AI and Machine Learning Strong UX experience/awareness More ❯
the future? Are you interested in working with the most esteemed research partners across Europe? Are you interested in questions like: How can we best enable high performance AI software stacks on supercomputers? How do we provide new environments/abstractions to support application developers to build, deploy, and run applications taking advantage of leading-edge hardware at scale … Research Lab (ERL) is characterized by a unique blend of industrial research and tech development using Agile/Lean methodologies. Our Research Engineers are highly technical, team-thinking, communicative software/research engineers from a variety of backgrounds. ERL is part of Hewlett Packard Labs, an international research organization with its headquarters and largest facility located in Milpitas, California. … containers, compilers, or application optimisation. You should have: Experience with system management stacks used in the management of reasonably large HPC systems, including identity and access management, system configuration, softwaredeployment, high performance networks, and software container technology and monitoring. Development experience classic compiled languages such as C, C++ or Fortran and experience with interpreted environments such More ❯
documentation and conveying complex technical concepts concisely. Skill in building and maintaining effective relationships with customers, managing expectations, and ensuring seamless collaboration to achieve shared objectives. Experience in deploying software within customer environments using tools such as Intune, SCCM, GPO, AWS System Manager, Azure Automation, Ansible, Puppet, JAMF, and scripts. Experience with the following: EDRs such as CrowdStrike Falcon … MDE Leading projects and debriefing customers Creating and modifying scripts Enterprise security architecture and security controls. Malware triage analysis and disk or memory forensics for Windows, macOS, or Linux Softwaredeployment tools like Intune, JAMF, Ansible, Puppet, SCCM, CPO, and AWS System Manager. Preferred experience: Familiarity with collection tools like Splunk, Kibana, or the ELK Stack. Experience conducting More ❯
Newport, Berkeley, Gloucestershire, England, United Kingdom Hybrid / WFH Options
VIQU Limited
Lead Software Support Analyst Location: Newport (Hybrid – 1 day on-site per week, additional days initially for onboarding)Salary: £40,000 - £45,000Type: Full-time, Permanent VIQU is partnering with a well-established public sector organisation to recruit a Lead Software Support Analyst. This is a fantastic opportunity for someone with strong leadership skills to manage a small … team and oversee the timely resolution of software application issues within a mission-driven and supportive environment. Key Responsibilities: Lead and manage a small support team, ensuring effective day-to-day operations Oversee the timely resolution of software application issues, prioritising customer satisfaction Work closely with developers by carrying out technical support tasks typically handled by the development … team Manage and support CI/CD pipelines and related processes using Azure DevOps Maintain and troubleshoot SQL databases and related software components Collaborate with stakeholders to ensure smooth softwaredeployment and operation Participate in initial onboarding with additional on-site days to familiarize yourself with systems and processes Provide mentorship and guidance to team members, fostering More ❯
Farnborough, Hampshire, South East, United Kingdom
Saab UK
UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Across the country, we have seven principal sites which focus on software engineering, AI swarming drones, underwater robotics, training services and radars. Globally, we number over 24,000 employees and have operations on all continents. Technologically, we are leaders in many … Business Unit in Farnborough. As a DevOps Engineer, you will be responsible for creating and maintaining an efficient development-to-production pipeline. You'll sit closely with all the software developers, providing feedback and learning from each other how to achieve the best quality. Key Responsibilities: Automation & Deployment: Design, implement, and maintain automated deployment pipelines and infrastructure …/CD and others System Monitoring & Maintenance: Monitor the health, performance or the current state of both the product and the CI/CD pipelines Collaboration: Work closely with software developers, software testers, and other cross-functional teams to define and implement scalable, efficient, and high-performing infrastructure solutions. CI/CD Pipeline: Set up and manage CI More ❯
Pro Administration: Lead the implementation, and optimisation of the Jamf Pro environment for enterprise deployments. - Perform configuration and administration of Jamf Pro, including system development, integration, image creation/deployment, and device policies. Manage and integrate Apple services such as Apple Business Manager (ABM), Apple School Manager (ASM), Device Enrollment Program (DEP), and Volume Purchase Program (VPP) with Jamf … files and work with JSON syntax to augment Jamf Pro data management workflows. Ensure devices adhere to high security standards, conduct vulnerability assessments, and proactively address potential security risks. SoftwareDeployment & Patch Management: Packaging, deployment, and updating of macOS, iOS, and third-party applications. Manage and maintain enterprise macOS images, service packs, and updates, including quality control … Develop and implement efficient patch management strategies for operating systems and applications. Troubleshooting & Support Provide expert-level support for complex Apple device and Jamf Pro-related issues, troubleshooting hardware, software, and connectivity problems. Diagnose and resolve advanced issues related to device management, deployment, authentication (Active Directory integration), and network services. Collaborate with cross-functional IT teams and external More ❯
Pro Administration: Lead the implementation, and optimisation of the Jamf Pro environment for enterprise deployments. - Perform configuration and administration of Jamf Pro, including system development, integration, image creation/deployment, and device policies. Manage and integrate Apple services such as Apple Business Manager (ABM), Apple School Manager (ASM), Device Enrollment Program (DEP), and Volume Purchase Program (VPP) with Jamf … files and work with JSON syntax to augment Jamf Pro data management workflows. Ensure devices adhere to high security standards, conduct vulnerability assessments, and proactively address potential security risks. SoftwareDeployment & Patch Management: Packaging, deployment, and updating of macOS, iOS, and third-party applications. Manage and maintain enterprise macOS images, service packs, and updates, including quality control … Develop and implement efficient patch management strategies for operating systems and applications. Troubleshooting & Support Provide expert-level support for complex Apple device and Jamf Pro-related issues, troubleshooting hardware, software, and connectivity problems. Diagnose and resolve advanced issues related to device management, deployment, authentication (Active Directory integration), and network services. Collaborate with cross-functional IT teams and external More ❯
Pro Administration: Lead the implementation, and optimisation of the Jamf Pro environment for enterprise deployments. - Perform configuration and administration of Jamf Pro, including system development, integration, image creation/deployment, and device policies. Manage and integrate Apple services such as Apple Business Manager (ABM), Apple School Manager (ASM), Device Enrollment Program (DEP), and Volume Purchase Program (VPP) with Jamf … files and work with JSON syntax to augment Jamf Pro data management workflows. Ensure devices adhere to high security standards, conduct vulnerability assessments, and proactively address potential security risks. SoftwareDeployment & Patch Management: Packaging, deployment, and updating of macOS, iOS, and third-party applications. Manage and maintain enterprise macOS images, service packs, and updates, including quality control … Develop and implement efficient patch management strategies for operating systems and applications. Troubleshooting & Support Provide expert-level support for complex Apple device and Jamf Pro-related issues, troubleshooting hardware, software, and connectivity problems. Diagnose and resolve advanced issues related to device management, deployment, authentication (Active Directory integration), and network services. Collaborate with cross-functional IT teams and external More ❯
Pro Administration: Lead the implementation, and optimisation of the Jamf Pro environment for enterprise deployments. - Perform configuration and administration of Jamf Pro, including system development, integration, image creation/deployment, and device policies. Manage and integrate Apple services such as Apple Business Manager (ABM), Apple School Manager (ASM), Device Enrollment Program (DEP), and Volume Purchase Program (VPP) with Jamf … files and work with JSON syntax to augment Jamf Pro data management workflows. Ensure devices adhere to high security standards, conduct vulnerability assessments, and proactively address potential security risks. SoftwareDeployment & Patch Management: Packaging, deployment, and updating of macOS, iOS, and third-party applications. Manage and maintain enterprise macOS images, service packs, and updates, including quality control … Develop and implement efficient patch management strategies for operating systems and applications. Troubleshooting & Support Provide expert-level support for complex Apple device and Jamf Pro-related issues, troubleshooting hardware, software, and connectivity problems. Diagnose and resolve advanced issues related to device management, deployment, authentication (Active Directory integration), and network services. Collaborate with cross-functional IT teams and external More ❯