Job title: Principal SoftwareSupportEngineer Location: Barrow-in-Furness, Brough or Filton. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on experience What you'll be doing: Using BAES … processes, analyse software products (COTS, Bespoke, Modified COTS) and derive softwaresupport strategies Review software source documentation, interpret technical information and derive written recommendations on how best to support the software product through life via the production of system level softwaresupport case reports Support stakeholder engagement and attend collaboration working groups in support of BAES scope of work for maintenance design (software) Provide software SME advice to the wider ILS community, and support mapping activity between the BAE software analysis outputs and other key More ❯
Junior/Graduate SoftwareSupportEngineer required by a successful company in Poole, Dorset. Due to continued success and planned expansion, the company is looking to hire a Junior/Graduate SoftwareSupportEngineer for their existing team. The company offers training and a … great path for progression in a high-tech software environment. Applications welcome from candidates with a relevant degree in Computer Science or similar subject OR those without a degree who have some commercial experience in a similar technical/softwaresupport role. The Junior/Graduate SoftwareSupportEngineer will be responsible for providing technical support to customers. This is a varied role spanning various areas including, but not limited to... Presales support Cloud infrastructure supportSoftware testing Software configurations and implementation Business process analysis and documentation Key experience More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
Job Title: 1st Line SoftwareSupportEngineer Location: Newcastle Upon Tyne Salary: £25,000 per annum Job Type: Full-Time | Permanent Are you passionate about technology and problem-solving? Do you enjoy helping people and want to kick-start or develop your career in softwaresupport? We're looking for a proactive and customer-focused 1st Line SoftwareSupportEngineer to join our growing support team in Newcastle. About the Role: As a 1st Line SoftwareSupportEngineer, you will be the first point of contact for our … customers, helping them resolve technical issues and get the best from our software solutions. This is an excellent opportunity for someone with a strong technical aptitude, a can-do attitude, and a desire to grow in a fast-paced software environment. Key Responsibilities: Respond to incoming supportMore ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
Jumar Solutions
Job Title: Software Application SupportEngineer Job Type: Permanent Location: Birmingham (Hybrid) Our client is looking for a proactive and skilled Software Application SupportEngineer to join their team. You will play a key role in diagnosing complex issues, supporting critical integration layers for … online trading systems, and driving continuous improvement across their platforms. Key Responsibilities: Triage and resolve application support tickets, including escalations from second line. Maintain software application and monitoring, identify vulnerabilities, and support critical trading system integration. Deliver root cause analysis and implement preventative solutions. Maintain technical documentation … to 1st/2nd line teams. Collaborate across teams and contribute beyond your core area when needed. Essential Skills: Previous experience within a retail softwaresupport role Strong experience with Microsoft technologies, MS Azure, AWS MQ, and SQL. Proficient in .Net, Python, Java, and scripting for automation. Solid More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
Job Title: Software Application SupportEngineer Job Type: Permanent Location: Birmingham (Hybrid) Our client is looking for a proactive and skilled Software Application SupportEngineer to join their team. You will play a key role in diagnosing complex issues, supporting critical integration layers for … online trading systems, and driving continuous improvement across their platforms. Key Responsibilities: Triage and resolve application support tickets, including escalations from second line. Maintain software application and monitoring, identify vulnerabilities, and support critical trading system integration. Deliver root cause analysis and implement preventative solutions. Maintain technical documentation … to 1st/2nd line teams. Collaborate across teams and contribute beyond your core area when needed. Essential Skills: Previous experience within a retail softwaresupport role Strong experience with Microsoft technologies, MS Azure, AWS MQ, and SQL. Proficient in .Net, Python, Java, and scripting for automation. Solid More ❯
NRL's manufacturing client is looking to recruit a SoftwareEngineer/I.T Support to join their thriving business in Dunfermline. The client work a 4-day week with Fridays off! This is a full-time position working 37.5 hours. Their I.T Department is seeking a SoftwareEngineer/I.T Support to ensure the organisation continues to deliver the necessary software and hardware solutions throughout the business. About the role: Development and support of SQL-based database software used internally to scan and track products through the manufacturing process. Design and … maintain databases to hold all product serial number information for traceability. Support users on the Javelin ERP system. Write and maintain custom Crystal reports as requested by users. Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Handle business More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Phoenix Business Services UK
1st line technical support -Software Location: UK Hybrid/Remote Options | Sector: Technology, Software, SaaS Support | Phoenix Business Services UK is recruiting on behalf of a leading global software provider in the enterprise device management space. Our client, an internationally recognised provider of SaaS solutions … to resellers, distributors, and end-users, is seeking a Customer Liaison Officer/1st line technical support to join their growing support and implementation team. This role offers an exciting opportunity to work with over 1,400 customer organisations across multiple time zones, providing high-quality customer care … product implementation, and 1st line technical support. Key Responsibilities: Deliver 1st line customer care and technical support across a suite of enterprise software tools. Act as a primary point of contact for customer onboarding, configuration, and ongoing account management. Respond to and triage technical queries via shared supportMore ❯
which include on the job training as well as a huge range of self managed training opportunities. We are looking for an Intermediate Production SupportEngineer to join our team and help maintain the stability and performance of our .NET-based platforms running on Google Cloud. You will … efficiency. Work closely with development teams to escalate and resolve complex issues. Maintain and improve logging, monitoring, and alerting systems. Participate in on-call support rotations as needed. Document fixes, processes, and troubleshooting steps. What experience you need Worked in a production support or software engineering role. More ❯