Service Design & TransitionManager – Operational Services Contract Reading/Home Join MBNL—where mobile infrastructure powers digital Britain. As the Service Design & TransitionManager, you’ll play a pivotal role in redefining our Shared Operations service, ensuring it's fully aligned with evolving shareholder needs. Responsibilities of the Service Design & TransitionManager include: Lead … drive transformation outcomes Define and implement changes to operational processes and IT/OSS capabilities Represent Operations across leadership, ensuring clarity on service levels, KPIs and ownership Shape the transition plan and communicate progress at senior levels The successful Service Design & TransitionManager will have: Strong telecoms or infrastructure service operations experience Proven understanding of ITIL v4 … complex ecosystems Skilled in translating customer experience goals into operational design Ability to problem-solve around service interlocks, process gaps and IT dependencies To apply for the Service Design & TransitionManager, please send your CV to caroline.kennedy@projectpeople.com More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Project People
We're looking for a Service Design & TransitionManager to join one of our high profile clients for a 3 month contract. Hybrid working of 2 days a week in the office. About the Role As Service Design & TransitionManager, you will lead a revised service design of an operational service, working closely with stakeholders across … outcomes. Engage with stakeholders across partner organisations to ensure alignment and clarity. Define and deliver process changes, new RACI models, and supporting OSS/IT requirements. Manage the smooth transition from the legacy model to an improved operational framework. Communicate strategic plans and progress to senior leadership. Champion cultural and operational change across delivery teams. What You'll Bring More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Robert Half
D365 TransitionManager: Salary: £50k - £70k Location: South Wales (Hybrid working) Contract Length: 12-month fixed-term+ possible extension Employment : Full-time contract The Role: We're working with a leading UK service organisation based in South Wales that is embarking on a major Microsoft Dynamics 365 (D365) implementation. They're looking for an experienced D365 TransitionManager to lead the testing and cutover phases, ensuring a smooth and successful migration from legacy systems to D365. Why Consider This Role? This is a fantastic opportunity for a skilled professional with proven ERP transition experience to take ownership of critical testing, data migration, and user adoption activities during a complex digital transformation. You'll collaborate More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Robert Half
D365 TransitionManager: Salary: £50k - £70k Location: South Wales (Hybrid working) Contract Length: 12-month fixed-term+ possible extension Employment : Full-time contract The Role: We're working with a leading UK service organisation based in South Wales that is embarking on a major Microsoft Dynamics 365 (D365) implementation click apply for full job details More ❯