Permanent User Research Jobs in the UK excluding London

1 to 25 of 175 Permanent User Research Jobs in the UK excluding London

Senior User Researcher

Newcastle Upon Tyne, United Kingdom
Hybrid / WFH Options
NHS Business Services Authority
Job summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within the organisation. The post holder will ensure the team generates new and useful user insights through mainly qualitative research, using agile research methodologies, translating these into features and actions that will enable our services to develop and iteratively improve their digital services for customers. You will be able to drive the day-to-day management of tasks while maintaining a wider vision of the Digitisation Strategy and business goals and objectives. … for you and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly More ❯
Employment Type: Permanent
Salary: £47810.00 - £54710.00 a year
Posted:

User Research Industrial Placement 2026

somerset, south west england, united kingdom
Hybrid / WFH Options
Met Office
cohort of Industrial Placements all over the Met Office and understand what career opportunities are on offer at the Met Office after you graduate. We're looking for a User Researcher Industrial Placement 2026 to help us make a difference to our planet. As our User Researcher Industrial Placement 2026, the job may be suitable for hybrid working … a difference. The Met Office purpose is to help people stay safe and thrive. To achieve this, we need to understand the people we serve and their needs. The user-centred design team at the Met Office includes user researchers, interaction designers, content designers, service designers and accessibility specialists, working across different areas of the business to help … solve real world problems by putting the user at the heart of Met Office products and services. The Industrial Placement for user research will work closely with the user researchers in the team to provide support in gathering evidence about our users and their needs. They will be involved in activities to enable our user More ❯
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User Research Industrial Placement 2026

dorset, south west england, united kingdom
Hybrid / WFH Options
Met Office
cohort of Industrial Placements all over the Met Office and understand what career opportunities are on offer at the Met Office after you graduate. We're looking for a User Researcher Industrial Placement 2026 to help us make a difference to our planet. As our User Researcher Industrial Placement 2026, the job may be suitable for hybrid working … a difference. The Met Office purpose is to help people stay safe and thrive. To achieve this, we need to understand the people we serve and their needs. The user-centred design team at the Met Office includes user researchers, interaction designers, content designers, service designers and accessibility specialists, working across different areas of the business to help … solve real world problems by putting the user at the heart of Met Office products and services. The Industrial Placement for user research will work closely with the user researchers in the team to provide support in gathering evidence about our users and their needs. They will be involved in activities to enable our user More ❯
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User Research Industrial Placement 2026

cornwall, south west england, united kingdom
Hybrid / WFH Options
Met Office
cohort of Industrial Placements all over the Met Office and understand what career opportunities are on offer at the Met Office after you graduate. We're looking for a User Researcher Industrial Placement 2026 to help us make a difference to our planet. As our User Researcher Industrial Placement 2026, the job may be suitable for hybrid working … a difference. The Met Office purpose is to help people stay safe and thrive. To achieve this, we need to understand the people we serve and their needs. The user-centred design team at the Met Office includes user researchers, interaction designers, content designers, service designers and accessibility specialists, working across different areas of the business to help … solve real world problems by putting the user at the heart of Met Office products and services. The Industrial Placement for user research will work closely with the user researchers in the team to provide support in gathering evidence about our users and their needs. They will be involved in activities to enable our user More ❯
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User Research Industrial Placement 2026

hampshire, south east england, united kingdom
Hybrid / WFH Options
Met Office
cohort of Industrial Placements all over the Met Office and understand what career opportunities are on offer at the Met Office after you graduate. We're looking for a User Researcher Industrial Placement 2026 to help us make a difference to our planet. As our User Researcher Industrial Placement 2026, the job may be suitable for hybrid working … a difference. The Met Office purpose is to help people stay safe and thrive. To achieve this, we need to understand the people we serve and their needs. The user-centred design team at the Met Office includes user researchers, interaction designers, content designers, service designers and accessibility specialists, working across different areas of the business to help … solve real world problems by putting the user at the heart of Met Office products and services. The Industrial Placement for user research will work closely with the user researchers in the team to provide support in gathering evidence about our users and their needs. They will be involved in activities to enable our user More ❯
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User Research Industrial Placement 2026

exeter, south west england, united kingdom
Hybrid / WFH Options
Met Office
cohort of Industrial Placements all over the Met Office and understand what career opportunities are on offer at the Met Office after you graduate. We're looking for a User Researcher Industrial Placement 2026 to help us make a difference to our planet. As our User Researcher Industrial Placement 2026, the job may be suitable for hybrid working … a difference. The Met Office purpose is to help people stay safe and thrive. To achieve this, we need to understand the people we serve and their needs. The user-centred design team at the Met Office includes user researchers, interaction designers, content designers, service designers and accessibility specialists, working across different areas of the business to help … solve real world problems by putting the user at the heart of Met Office products and services. The Industrial Placement for user research will work closely with the user researchers in the team to provide support in gathering evidence about our users and their needs. They will be involved in activities to enable our user More ❯
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User Researcher

london, south east england, united kingdom
IBM
personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. Your Role And Responsibilities An Experience Consultant specializing in Research is responsible for conducting a range of methodologies to gather customer insights for creating engaging and interactive digital experiences, including web, mobile, and other digital platforms. These techniques may … encompass ethnographic research, generative research, quantitative research, workshops, secondary research, surveys, focus groups, social listening, prototyping, usability, and accessibility testing. The role requires interpreting and analysing research data, extracting valuable insights, and applying analytical skills and technical or statistical backgrounds to uncover user needs and behaviours. Ultimately, the Experience Consultant in Research plays … a crucial role in shaping brand experiences and communications that resonate with target audiences. Conduct user research using both qualitative and quantitative methods including interviews, surveys, usability testing, and analytics analysis. Employ user-centered design methodologies to inform design decisions, focusing on empathy, iterative design, and evidence-based practices. Develop and implement strategies to identify and document More ❯
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Head of UX

london, south east england, united kingdom
XTM International
driving us to achieve the vision of being the leading Translation Management System for enterprises. As the Head of UX, you will take ownership of the end-to-end user experience across key product areas. You'll lead design strategy, mentor other designers, and collaborate closely with product managers, engineers, and stakeholders to craft intuitive, elegant, and scalable digital … experiences. You'll balance hands-on design work with leadership responsibilities, ensuring design decisions are informed by user insights, business goals, and technical feasibility. Scope of Tasks: Lead UX vision, function, define UX strategy, design processes and style guides ensuring design consistency, lead all design and user experience initiatives Lead, mentor and grow a team of Product designers … foster a collaborative and feedback-rich design culture Partner closely with Product, Marketing, Customer Success and Development team to create and deliver user-centric experiences that are engaging, innovative and support our product and business objectives Hands-on production of designs, wireframes, prototypes to communicate design intent Communicate UX vision, plans and objectives to the business Build a culture More ❯
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User Researcher

London, South East, England, United Kingdom
Hybrid / WFH Options
Stealth IT
A Top Tier IT Consultancy are on the search for User Researchers for a permanent position to get involved with some exciting projects! Candidates must be eligible for SC Clearance Permanent role! Offering up to £55,000 per annum. Remote role with occasional client visits! On behalf of our client, a global IT consultancy leader, we are seeking User Researchers for permanent positions. You will collaborate with one of their public sector clients. GDS experience is crucial. Our client is dedicated to user-centered design, critical thinking, problem-solving, and the creation of digital services and products. As a User Researcher, you'll: Work closely with Product Managers, Designers, developers, and other User Researchers to … plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Contribute to creating better products and services that solve users’ problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including More ❯
Employment Type: Full-Time
Salary: £50,000 - £55,000 per annum
Posted:

Head of Systems Value

swansea, united kingdom
Hybrid / WFH Options
Inspire People
transformation to modernise the systems and services that support property ownership across England and Wales. As the Head of Systems Value, you will provide senior leadership that brings together user research and business analysis to drive evidence-based decision making across the organisation. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and … of Systems Value on a fixed term appointment for 2 years and possible extension to a permanent placement. Job description As the Head of Systems Value, you will combine user research and business analysis to drive evidence-based decision making across HM Land Registry. You will be responsible for building and leading a cross-disciplinary team that integrates … qualitative user insights with quantitative business metrics to inform product strategy and organisational priorities. By utilising your expertise in both research methodologies and business analysis, you will establish frameworks for connecting user needs to business outcomes, lead research initiatives through the product lifecycle and partner with executive stakeholders to influence strategic direction. You will work with More ❯
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Service Design Specialist

bristol, south west england, united kingdom
BT Group
Designer, you will play a critical role in shaping impactful customer- and guide-centric solutions that seamlessly align with business goals and operational realities. By leveraging your expertise in user centred design and service innovation, you will drive the creation of meaningful experiences that deliver value for both customers and the organization. You will provide impartial and objective assessments … Experiences Use design artifacts (e.g., blueprints, journey maps, prototypes) to communicate service performance and opportunities. Facilitate walkthroughs and presentations for senior stakeholders to drive alignment and buy-in. Integrate User Research into Design Participate in research sessions and co-produce insights. Translate findings into actionable service design improvements. Facilitate Collaboration and Innovation Run ideation workshops and foster … Strategic Service Design Direction Shape the service design strategy from concept to launch. Ensure solutions are durable, branded, and consistent across touchpoints. Advocate and Evolve Service Design Practices Promote user-centred design principles and industry best practices. Continuously improve service design maturity and operating models. Experience Needed To Be Successful In The Role Service Design Expertise Proven experience in More ❯
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Senior User Experience Designer

london, south east england, united kingdom
Hybrid / WFH Options
Stanley David and Associates
across the bank. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users … technical development teams to develop the experience Experience with working with data platforms and data marketplaces is highly desirable Good years of experience in Digital Design Experience designing considered user interfaces for digital products and services Extensive knowledge of Figma, Sketch, Adobe Creative Suite, Keynote, Microsoft Office Comfortable working within a fast paced, creative, and rapidly changing environment Ability … to meet and exceed expectations under tight timelines Strong knowledge of UX methodologies is a must Run research-based workshop sessions Strong analytical and problem-solving skills Entrepreneurial attitude and vision Down to earth, team player Portfolio must Key Responsibilities Information Architecture & Strategy: Lead the definition and optimization of complex information architecture and user flows for enterprise-level More ❯
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UX Designer

Sheffield, South Yorkshire, England, United Kingdom
Hybrid / WFH Options
DCS Recruitment
an experienced UX Designer to join our client who will play a key role on their forward-thinking technology team, helping to design and deliver intuitive, accessible, and engaging user experiences across web and desktop applications. You'll get to explore real-world customer problems and work collaboratively with developers, product owners, and analysts to bring creative, user-focused solutions to life. This is an exciting opportunity for a UX professional who's passionate about combining design thinking, research, and data insights to shape exceptional digital products. Key Responsibilities: Collaborate with the Development Manager and Product Owners to define and implement innovative solutions for product direction, visuals, and user experience Conduct user research, interviews, and usability testing to understand user needs and pain points Analyse user activity and data patterns in collaboration with the Data Analyst to inform design decisions Design and deliver wireframes, user stories, user journeys, and both low- and high-fidelity mock-ups Prototype design concepts in Figma, iteratively testing and refining them based on More ❯
Employment Type: Full-Time
Salary: £55,000 - £60,000 per annum
Posted:

Service Designer

london, south east england, united kingdom
London Office of Technology & Innovation (LOTI)
new solutions, embedding good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and service design to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver user research and service design across LOTI projects, guiding colleagues and partners. Deploy service design tools: research, user stories, personas, wireframes, prototypes and more. Map user journeys and processes, optimise accessibility and usability in line with Government Digital Service Standards. Use agile and outcomes-driven methods to plan and deliver projects. Run discoveries, workshops and events to engage … relationships with diverse stakeholders. Comfortable switching between topics and managing varied workloads in a small, fast-moving team. Agile project management experience with multiple teams or organisations. Passionate about user-centred design and improving public services. Why LOTI? Be part of a high-performing, outcomes-driven team that’s tackling some of London’s biggest challanges. LOTI offers flexible More ❯
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Service Designer

london (city of london), south east england, united kingdom
London Office of Technology & Innovation (LOTI)
new solutions, embedding good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and service design to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver user research and service design across LOTI projects, guiding colleagues and partners. Deploy service design tools: research, user stories, personas, wireframes, prototypes and more. Map user journeys and processes, optimise accessibility and usability in line with Government Digital Service Standards. Use agile and outcomes-driven methods to plan and deliver projects. Run discoveries, workshops and events to engage … relationships with diverse stakeholders. Comfortable switching between topics and managing varied workloads in a small, fast-moving team. Agile project management experience with multiple teams or organisations. Passionate about user-centred design and improving public services. Why LOTI? Be part of a high-performing, outcomes-driven team that’s tackling some of London’s biggest challanges. LOTI offers flexible More ❯
Posted:

Service Designer

slough, south east england, united kingdom
London Office of Technology & Innovation (LOTI)
new solutions, embedding good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and service design to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver user research and service design across LOTI projects, guiding colleagues and partners. Deploy service design tools: research, user stories, personas, wireframes, prototypes and more. Map user journeys and processes, optimise accessibility and usability in line with Government Digital Service Standards. Use agile and outcomes-driven methods to plan and deliver projects. Run discoveries, workshops and events to engage … relationships with diverse stakeholders. Comfortable switching between topics and managing varied workloads in a small, fast-moving team. Agile project management experience with multiple teams or organisations. Passionate about user-centred design and improving public services. Why LOTI? Be part of a high-performing, outcomes-driven team that’s tackling some of London’s biggest challanges. LOTI offers flexible More ❯
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User Experience Designer

london, south east england, united kingdom
Accenture
Experience Design team to deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. In this newly created multi-disciplinary role, we are seeking a Senior Experience designer to join our Experience … Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through service design, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met. As a Experience … Designer: You are strong in Service and Interaction design, with experience with performing User Research. You will deliver service blueprints, user journeys, flows, lo-fi & hi-fi prototypes, interface design, component designs, design specifications, presentations and design pitches. For this role you are: An intellectually curious, creative problem solver focused on design methodology and passionate about inclusive, accessible More ❯
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User Experience Designer

slough, south east england, united kingdom
Accenture
Experience Design team to deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. In this newly created multi-disciplinary role, we are seeking a Senior Experience designer to join our Experience … Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through service design, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met. As a Experience … Designer: You are strong in Service and Interaction design, with experience with performing User Research. You will deliver service blueprints, user journeys, flows, lo-fi & hi-fi prototypes, interface design, component designs, design specifications, presentations and design pitches. For this role you are: An intellectually curious, creative problem solver focused on design methodology and passionate about inclusive, accessible More ❯
Posted:

User Experience Designer

london (city of london), south east england, united kingdom
Accenture
Experience Design team to deliver new digital products and experiences for users of both public and private sector clients. The Accenture Experience Design practice comprises 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking. In this newly created multi-disciplinary role, we are seeking a Senior Experience designer to join our Experience … Design practice supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through service design, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met. As a Experience … Designer: You are strong in Service and Interaction design, with experience with performing User Research. You will deliver service blueprints, user journeys, flows, lo-fi & hi-fi prototypes, interface design, component designs, design specifications, presentations and design pitches. For this role you are: An intellectually curious, creative problem solver focused on design methodology and passionate about inclusive, accessible More ❯
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Senior Technical Product Manager

slough, south east england, united kingdom
Nscale
delivery and release management is critical: you will coordinate projects across multiple teams to ensure on-time releases and smooth product launches. Additionally, you will collaborate with design and user research to gather feedback, ensuring our platform meets both technical and user needs. If you are passionate about building next-generation AI/ML products, thrive in … Agile ceremonies (stand-ups, sprint planning, retrospectives) with engineering teams and act as the central point of contact to align development, testing, and deployment activities. Collaborate with design and user research teams to gather feedback from customers and end users. Translate insights into actionable requirements, ensuring our product roadmap addresses real-world pain points and user experience … collaborate, setting a foundation for the product function's future growth. Implement best practices to build a product-driven culture within Nscale, ensuring development efforts are tightly aligned with user needs, feature velocity, and technical excellence. Requirements 5+ years of product management (or related) experience in a software/tech environment, with a track record of driving complex technical More ❯
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Senior Technical Product Manager

london, south east england, united kingdom
Nscale
delivery and release management is critical: you will coordinate projects across multiple teams to ensure on-time releases and smooth product launches. Additionally, you will collaborate with design and user research to gather feedback, ensuring our platform meets both technical and user needs. If you are passionate about building next-generation AI/ML products, thrive in … Agile ceremonies (stand-ups, sprint planning, retrospectives) with engineering teams and act as the central point of contact to align development, testing, and deployment activities. Collaborate with design and user research teams to gather feedback from customers and end users. Translate insights into actionable requirements, ensuring our product roadmap addresses real-world pain points and user experience … collaborate, setting a foundation for the product function's future growth. Implement best practices to build a product-driven culture within Nscale, ensuring development efforts are tightly aligned with user needs, feature velocity, and technical excellence. Requirements 5+ years of product management (or related) experience in a software/tech environment, with a track record of driving complex technical More ❯
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Senior Technical Product Manager

london (city of london), south east england, united kingdom
Nscale
delivery and release management is critical: you will coordinate projects across multiple teams to ensure on-time releases and smooth product launches. Additionally, you will collaborate with design and user research to gather feedback, ensuring our platform meets both technical and user needs. If you are passionate about building next-generation AI/ML products, thrive in … Agile ceremonies (stand-ups, sprint planning, retrospectives) with engineering teams and act as the central point of contact to align development, testing, and deployment activities. Collaborate with design and user research teams to gather feedback from customers and end users. Translate insights into actionable requirements, ensuring our product roadmap addresses real-world pain points and user experience … collaborate, setting a foundation for the product function's future growth. Implement best practices to build a product-driven culture within Nscale, ensuring development efforts are tightly aligned with user needs, feature velocity, and technical excellence. Requirements 5+ years of product management (or related) experience in a software/tech environment, with a track record of driving complex technical More ❯
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UX Designer

leicester, midlands, united kingdom
IBM
experience to join our team. The ideal candidate will have a strong background in designing digital products and services for public sector organizations or government agencies. Responsibilities Lead the user-centered design process from ideation to implementation, ensuring all design solutions meet the specific needs and challenges of public sector projects. Develop deep empathy for users through research and user testing, creating personas, user journey maps, and prototypes to inform design decisions. Work closely with cross-functional teams including product managers, developers, and stakeholders to translate complex information into intuitive, accessible interfaces. Advocate for evidence-based design decisions, using data and user insights to support your work and influence strategy. Contribute to the continuous … to plan and execute usability testing to validate design decisions and ensure ongoing service improvement. Preferred Education Master's Degree Required Technical And Professional Expertise Bachelor's degree in User Experience Design, Human-Computer Interaction, or a related field. A Master's degree would be an asset. At least 4 years of professional experience as a UX Designer, with More ❯
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Senior Product Designer

london, south east england, united kingdom
Hybrid / WFH Options
Zilch
will be working on the highest impact areas of the product with the opportunity to improve and innovate on the most critical areas. Day To Day Responsibilities. Regularly conducting user research and sharing findings to help continuously optimise the existing product and feed into the discovery of new features. Designing products in a way that's clean, simple … touch points. Identifying conversion optimisation opportunities by leveraging quantitative, qualitative data and experimentation process. Embedding yourself within the design team, participating in reviews, providing constructive feedback and advocating for user centred designs. Setting and championing design systems ensuring users experience high quality designs and have a consistent experience across the app. Regularly explore and research competitors and leading … data, not opinions. Good understanding of design principles and best practices from the best in the industry and usage of design software (Figma). Ability to plan and conduct user research (user interviews, surveys, usability testing) to uncover customer problems and validate design decisions. Someone who is diligent, conscientious, driven, motivated and enjoys challenging problems. Someone who More ❯
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User Researcher

South West London, London, United Kingdom
Experian Ltd
we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description We're looking for a User Researcher to join our Consumer Services function at Experian. You'll join a small but perfectly formed User Research team, playing an important role in shaping the … user experience across two of our product domains. You'll help us understand our customers deeply and make evidence-based decisions. Working in-house as part of a cross-functional product team, you'll collaborate closely with designers, product managers, and engineers to plan and run research that drives meaningful impact from early discovery through to post-launch … evaluation. You'll report into our Lead User Researcher and be supported to grow your craft, stretch your thinking, and help define what great research is at Experian. What you'll do Partner with designers and product managers to identify research opportunities. Plan and conduct research using a mix of methodologies, from usability testing and in More ❯
Employment Type: Permanent
Posted:
User Research
the UK excluding London
10th Percentile
£38,047
25th Percentile
£47,500
Median
£53,250
75th Percentile
£65,000
90th Percentile
£74,250