1 to 25 of 43 Permanent WFM Jobs in the UK excluding London

. Job Description We are looking for a Full Stack Engineer to design, develop, and support scalable cloud-native applications that power Workforce Management (WFM), Customer Experience (CX), and operational business processes. You will use Java and Spring Boot to develop scalable backend services, React with TypeScript to create responsive … with strong software development fundamentals who can take features from detailed technical design through implementation, testing, deployment, and production support. Experience with Workforce Management (WFM), Customer Experience (CX), or contact center solutions is an advantage Responsibilities: Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established ...

Desirable: IFS Cloud certification, MWO accreditation or equivalent platform experience. Utilities, metering or field operations experience. Experience across wider business systems, including CRM, scheduling, workforce management and operational reporting platforms. Experience supporting large-scale transformation or system implementation programmes. Understanding of enterprise architecture principles. Experience working within complex, multi-vendor ...

Desirable: IFS Cloud certification, MWO accreditation or equivalent platform experience. Utilities, metering or field operations experience. Experience across wider business systems, including CRM, scheduling, workforce management and operational reporting platforms. Experience supporting large-scale transformation or system implementation programmes. Understanding of enterprise architecture principles. Experience working within complex, multi-vendor ...

with project management methodologies Desirable Experience within hospitality, retail, events or a customer-facing operational environment. Experience implementing or supporting business systems. Knowledge of workforce management, finance, procurement or hospitality technology platforms. PRINCE 2 practitioner or equivalent project management qualification. Experience of ITIL V4 Understanding of EPOS or payment technologies. ...

with Power BI or other reporting platforms. Experience with APIs, integrations or ETL processes. Familiarity with source control and change management processes. Knowledge of workforce management, compliance or operational software. This is a great time to join a growing team building the next generation of their highly successful SaaS platform. ...

environments is advantageous Experience with modern analytics tools such as Looker, dbt, Airflow, or Git is beneficial Background in operational analytics, customer service analytics, workforce management, process optimisation, or related areas is highly desirable How to Apply If you're an experienced analytics leader who enjoys combining technical delivery, team ...

Experience of working within the NHS or other public sector environments. Knowledge of Agile or hybrid delivery methodologies. Experience with cloud environments or virtual workforce management (e.g., Blue Prism Cloud). Familiarity with other RPA platforms (UiPath, Automation Anywhere, etc.). Employer details Employer name Portsmouth Hospitals University NHS Trust ...

services, and XML Familiarity with the modern telephony industry, ideally on Mitel Contact Center and UC solutions Experience with internet payment gateways, CRM and WFM systems is an asset Exposure to custom reporting development; experience with Microsoft Power BI is a plus Agile development lifecycle experience is a plus Strong ...

testable outcomes Experience creating acceptance criteria, process maps, and managing UAT activities Strong contact centre knowledge, including IVR design, routing strategies, queue management, and workforce management concepts Understanding of key contact centre performance metrics such as SLA, ASA, EWT, and transfer rates Experience using Jira and ServiceNow Excellent stakeholder management ...

RotaMaster ,is a subsidiary of M3 Inc.,which has been providing online workforce management tools to health & care organisations since 1999. We’re always growing our product offering and moving into new markets and have two core products on the market – RotaMaster and Rotify. RotaMaster is a well-known system ...

functional delivery teams. Excellent attention to detail, organisational skills, strong communication and stakeholder management skills. Experience working with Vendor Management Systems (VMS), HRIS platforms, workforce management technology or similar workflow-based systems would be highly advantageous. If you’re passionate about delivering technology projects, thrive in a fast-paced environment ...

management, automation, self-service or AI-assisted support capabilities. Experience presenting operational performance and service improvement plans to senior leaders and customers. Experience of workforce management, demand forecasting and capacity planning. A relevant technical, service management or leadership qualification, or equivalent experience. Who are we? ARO has 25 years’ experience ...

operational managers to IT leads Commercial awareness of how adoption, outcomes and retention connect Helpful to have Experience designing contact centre solutions (routing, IVR, workforce management, CRM integrations) Time spent in or alongside a Customer Success function Understanding of AI-driven contact centre capabilities such as conversation analytics, AI routing ...

consolidate fragmented health data, analyse patient costs, identify health inequalities, improve workforce planning, and deliver better-informed clinical and operational decisions. They also provide workforce management software that supports the scheduling and management of care teams. Part of a global technology group operating in more than 50 countries and supporting ...

role. Experience presenting software or delivering demonstrations. Exposure to tenders, proposals or bid responses. Knowledge of SaaS or cloud-based software solutions. Experience of Workforce Management, HR, Payroll, Time & Attendance, ERP or similar business applications. Ideal Candidate The ideal candidate will be a natural communicator who enjoys working with customers ...

Company: Our client is a rapidly growing SaaS business that is transforming workforce management and supply chain oversight through innovative technology and industry expertise. Its platforms help organisations streamline onboarding, compliance, workforce deployment, attendance, payroll, reporting, and operational performance through a single connected ecosystem. The Role On behalf ...

solution leads and specialist solution architects. Resource management for the solutioning team, ensuring appropriate resources are provided for pre-sales and bid activity. Proactive workforce management, forecasting capacity and capability growth requirements to ensure optimal team size. Work closely with the CTO and Enterprise Architecture communities to work within enterprise ...

Content Guru Limited in Bracknell is seeking a Senior Software Engineer to join the Workforce Management team, focusing on algorithmic, logical and mathematical development within the storm platform. You will design, implement and refine features using C# in a mission-critical environment. The role expects strong problem-solving skills, ownership ...

Xero is seeking a Head of CX Operations for Melio in Manchester. You will lead strategic operational initiatives, and scale CX capabilities across workforce management, QA, knowledge, and project management. You’ll partner with Product, Engineering, Data, Finance, and Sales to drive customer outcomes and business performance. You will build ...

work delivering improvements across HR, Payroll and Operations. You’ll take a hands-on role configuring Dayforce to meet core HR, Payroll and WFM requirements and help colleagues get the most out of the platform. This fully remote contract role offers 6- or 12-month options, requires strong analytical skills ...

Genuine ownership - you're the first person in this seat, shaping the product from spec through to market leadership A rare, genuinely differentiated proposition: workforce management and payroll combined natively in one system A small, direct team backed by equity investment, where decisions move fast and the person who owns ...

Developing AI-powered applications, agents, APIs and integrations using modern programming languages and large language models. Integrating AI solutions with Microsoft 365, finance, CRM, workforce management and other business systems. Building data pipelines and reporting services to provide reliable, consistent business information. Implementing effective AI governance, security, testing and monitoring ...

work directly with clients and internal stakeholders to ensure optimal resource allocation and project delivery. Key Responsibilities: Client-facing capacity planning and workforce management Internal stakeholder management across the business Acting as point of escalation for contract renewals & incidents What We Offer: Flexible hybrid working (London/Manchester office ...

Global is seeking a Global Payroll Product Owner to drive payroll technology and workforce management solutions across Europe with plans for global expansion. The role is hybrid and based in Warsaw, with initial contract terms of 6–9 months before a permanent transition. You will lead deployments, manage providers across ...

Recruitment Group Ltd is seeking a Senior Dayforce specialist to lead cross-functional Dayforce initiatives within a global payroll and workforce management practice. The role sits between technology, consulting and client delivery, acting as the senior SME across complex transformation programmes. You will oversee the full solution lifecycle from requirements ...