Lancashire, North West, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
databases and software systems - currently in place is Netsuite as the ERP system, Dayforce as the HR Platform and they're currently implementing a WorkforceManagement System to hold data around the tasks the mobile workforce are responsible for carrying out - Guide and develop the analytics and intelligence that will more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
databases and software systems - currently in place is Netsuite as the ERP system, Dayforce as the HR Platform and they're currently implementing a WorkforceManagement System to hold data around the tasks the mobile workforce are responsible for carrying out - Guide and develop the analytics and intelligence that will more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Datix Limited
Our Story RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk, compliance, and workforcemanagement tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and more »
description and person specification. Person Specification Qualifications Essential GCSE (Grades A-C) or higher/equivalent in Maths and English or relevant knowledge of workforcemanagement, specifically intraday management GCSE (Grades A-C) or higher/equivalent in ICT/Computing or demonstrable skills in Microsoft Excel gained through relevant more »
Strategy and the wider Organisation as well as first line support to all staff within Northumbria Healthcare NHS Foundation Trust in the provision of workforcemanagement information. To ensure reporting strategy meets the requirements of governance standards. Inputting and processing information in accordance with both national and local policy and more »
Hours: 37 hours per week, Monday to Friday within the UK service hours Tenure: Permanent About us Incorporated In 1992, Giant Group is a workforcemanagement solutions provider, dedicated to transforming the way businesses manage their global contingent workforce. We’re proud to offer a scalable end-to-end solution more »
Berkshire, South East, United Kingdom Hybrid / WFH Options
The Venari Limited
capabilities across remote and geo-diverse operations. With continued acquisitions and growth specifically throughout the UK, our client now supplies mission critical communications and workforcemanagement solutions for the control rooms of more than 100 emergency services and transportation customers across the UK. More than two-thirds of the UKs more »
solve Willing to learn, self-motivated, highly organised Desirable Technologies (Not essential): SQL and PHP Knowledge (or any other scripting languages) Time attendance/WorkforceManagement Software experience Door access systems Driving Licence Benefits of working for us: Free Parking Pension Scheme 4 Weeks Annual Leave Brilliant, friendly working environment more »
Employment Type: Permanent
Salary: £23000 - £25000/annum Great benefits included
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply more »
creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforcemanagement area is expanding and we are looking for a highly motivated individual with a proven track record in forecasting who will bring a wealth more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
BET365
analysing various reports. These reports will cover areas such as customer contact, resource and performance metrics including service level agreements (SLAs) and workforcemanagement (WFM). You will have the opportunity to analyse and evaluate detailed operational data sets, then transform them into informative overviews for the end user. The … day of employment. Preferred Skills, Qualifications and Experience: Proven experience in data analysis, preferably in a customer service or contact centre environment. Knowledge in WFM and Customer Relationship Management (CRM). Advanced competence in using Microsoft Office applications including Excel, Word and PowerPoint. Self-motivation and ability to use your more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Accenture (Uk) Limited
Reporting Metric reporting at interval, with daily summary reports and weekly exec level summaries Schedule Optimization Provide analytical and strategy support to business and WFM individuals. Ensure completeness of deliverables as required and document results and present findings to management. Workforce Planning for Short term and long term Scheduling resources … policies while optimizing schedules. Collaborating with various stakeholders to address scheduling conflicts and operational challenges. Adapting to evolving business needs and technological advancements in workforcemanagement software. Monitor Operations agent and/or agent group adherence, correcting any "out-of-compliance" situations. Identify opportunities to improve staff balancing and overall more »
role as Customer Quality and Insights Manager at phs Group This is a key role leading a team focused on Customer Quality, Customer Insights, WorkforceManagement, Training and Customer Experience within a Customer and Contact Centre environment. You'll be focused on ensuring our customers get the best-in-class … and ensuring we're focused on the needs of the customer. Key Responsibilities Lead, inspire and coach a team of Quality Assessors, Insights Analysts, WorkforceManagement and Training. Responsible for the delivery and presentation of insights, modelling & forecasting that inform and shape business planning through highlighting opportunities and risks. Work … Youll be confident at both writing and presenting reports. Having a deep understanding of contact centres and experience with back-office functions such as WFM and Training. Experience in delivering strategies at pace across multiple complex roles and programmes of work. Develop and manage appropriate team KPIs which are then more »
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Magnit
s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforcemanagement (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforcemanagement, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Verisure
Field Scheduling Specialist (WorkforceManagement) Newcastle, NE12 8BU Full-time Salary: Starting at £23,000 increasing to £25,000 with role progression plus performance-based bonus Working hours: 37.5 hours per week, Monday to Friday Shift pattern: 7.5 hour shiftsbetween 8am to 7pm. One Saturday per month with Monday off … to take the initiative and set priorities. Ability to manage different tasks at the same time. Tech savvy and a quick learner Experience using workforcemanagement programs such as Oracle Field Service Cloud (previously TOA) highly preferable Benefits Package: At Verisure, we value our team members and offer a comprehensive more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
BET365
creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforcemanagement area is expanding and we are looking for a highly motivated individual with a proven track record in forecasting who will bring a wealth … in data and take pride in preserving its integrity and accuracy to keep planning teams well informed. You will be able to use a WFM System to create and navigate forecasting models to ensure the correct ones are in place to support the needs of the business. The role will … planning or forecasting role (with 3+years experience). Strong capabilities in creating and maintaining detailed forecasts, both short and long term. Experience of using WFM tools and systems, Nice IEX is preferred. Experience of scheduling and forecasting for back office workload. Understanding of budgeting process and planning cycles. Skilled in more »
s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforcemanagement (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforcemanagement, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »
Solutions Architect £75,000 Warwickshire (hybrid) Retail and consumer services Varied role, in a well known retail business. You will be involved in some large scale change, working in a talented and close knit, happy team. The role Can you more »
Liverpool, England, United Kingdom Hybrid / WFH Options
SupplyWell
to matching educators with schools in an ethical and efficient manner. Our mission is to improve the education sector by providing high-quality, reliable workforcemanagement tools. Role Overview: We are seeking a dynamic and experienced Sales Business Development Manager (BDM) with a strong background in B2B sales, particularly within … Academy Trusts is highly preferred. - Proficiency in using HubSpot CRM or similar tools to manage sales activities. - Strong understanding of the education sector and workforcemanagement tools. - Excellent communication, presentation, and negotiation skills. - Ability to build and maintain relationships with clients and stakeholders. - Highly motivated, with a proactive approach to … a hybrid working environment. - Valid driver's licence and willingness to travel as required. Preferred Qualifications: - Experience working in the Edtech industry or with workforcemanagement tools. - Familiarity with ethical sales practices and a commitment to SupplyWell’s mission and values. **What We Offer:** - Competitive salary and performance-based bonuses. more »
s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforcemanagement (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforcemanagement, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »
Solihull, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Contract Location: Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/WorkforceManagement systems Fantastic opportunity to join a data/insights company who work with some of the worlds leading retail brands. They are on the … final checks once the job has been completed, prior to the beginning of the billing process. The successful candidate will have; Experience working with WorkforceManagement & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear … Contract Location: Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/WorkforceManagement systems more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
RedRock Resourcing
Job Type: Permanent Location: Solihull (Hybrid) Salary: Up to £32,000 D.O.E Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/WorkforceManagement systems Fantastic opportunity to join a data/insights company who work with some of the worlds leading retail brands. They are on the … final checks once the job has been completed, prior to the beginning of the billing process. The successful candidate will have; Experience working with WorkforceManagement & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear more »
add a PHP Developer to their tight nit team. In this role, you will take ownership of the day-to-day management of their workforcemanagement suite. The primary responsibilities are taking designing, developing, and testing their mobile and web applications. Your duties are to assist coding within the development … build mobile and web applications in PHP7, JavaScript, HTML and CSS. A robust amount of inhouse training to allow you to work with the workforcemanagement suite. You will produce and accurately translate user and business needs into functional code? in a variety of industry sectors, including education and automotive more »
Employment Type: Permanent
Salary: £45000 - £50000/annum training, development
Warrington, Cheshire, North West, United Kingdom Hybrid / WFH Options
Technology Pages Ltd T/A Career Poster
ABOUT US Now trading in its 31st year, with offices in Warrington and Hemel Hempstead, Triangle Software, over the years Triangle has written hundreds of software applications for many different clients. As you might expect, these applications vary significantly, however more »
Letchworth Garden City, Hertfordshire, South East, United Kingdom
Bennett and Game Recruitment LTD
Cloud Engineer required for a leading provider of the latest cloud workforcemanagement solutions with over 400 customers in all parts of the UK. This position will be based at their head office in Letchworth Garden City and the successful candidate will be based at their office full time. Cloud … Engineer Position Overview Design, implement, and maintain cloud infrastructure solutions to support our WorkforceManagement platforms, ensuring high availability, scalability, and performance. Collaborate with software engineers, DevOps teams, and other stakeholders to optimize application performance and resource utilization in the cloud environment. Manage cloud resources efficiently, including compute instances, storage more »