Derby, Derbyshire, United Kingdom Hybrid / WFH Options
TurnerFox Recruitment
looking for a talented 1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver high-quality technical support across Office 365, Windows10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem … of IT Support Engineer: Provide 1st and 2nd Line IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows10/11, Intune, and Azure. Troubleshoot problems related to Active Directory, group policies, and user access permissions. Configure and deploy PCs, laptops, mobile devices, and peripherals. … Required: Proven experience in IT Support/Helpdesk/Service Desk/Technical Support (1st and 2nd Line). Strong working knowledge of Microsoft 365/Office 365, Windows10/11, Intune, and Azure AD. Familiar with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP). Experience using ITSM/ticketing More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
TurnerFox Recruitment
support? We're seeking a friendly and skilled IT Support Technician/1st Line Support Engineer to join a busy support team, delivering excellent service across Office 365, Windows10/11, Intune, Azure, hardware, and networks. This role is perfect for someone with a customer-first mindset who enjoys problem-solving, troubleshooting, and providing clear … IT Support Technician will involve: Respond to IT support requests via phone, email, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Intune, Azure, and Windows10/11. Escalate more complex incidents to 2nd Line Support where necessary. Accurately log incidents and resolutions using a ticketing system. Configure and set up new … ideal candidate for the IT Support role will have Skills & Experience: Experience in IT Support/Helpdesk/Service Desk/Technical Support. Strong knowledge of Office 365, Windows10/11, Intune, Azure Familiarity with ticketing/incident management systems would be an advantage Excellent troubleshooting and communication skills. Ability to work independently and as More ❯
and taking ownership of tasks allocated to you, escalating issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windows server, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field … deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft … change management processes within an ITIL-based service environment. Security awareness and best practices – Understanding of cybersecurity fundamentals, MFA, endpoint security solutions, and compliance requirements. Proven experience in Windows10/11 Understanding and or knowledge of HaloITSM Good understanding of configuration of Active Directory Experience of Remote Access tools such as Log Me In Good More ❯
Rotherham, South Yorkshire, England, United Kingdom
Elevate Technology Group Ltd
contributing to digital transformation and IT improvement projects. Key Responsibilities: - Provide 1st Line and 2nd Line IT Support across hardware, software, networks, and end-users - Troubleshoot and administer Windows10/11 and Windows Server environments - Manage Active Directory, Group Policy, and Microsoft 365 (Teams, Exchange, SharePoint, OneDrive) - Deliver IT support for desktops, laptops … IT projects including hardware refresh, system upgrades, and infrastructure improvements - Monitor and maintain IT systems performance, escalating to senior engineers and 3rd parties when required Technical Environment Includes: - Windows10/11, Windows Server, Active Directory, Group Policy - Microsoft 365, Teams, SharePoint, Exchange, OneDrive - Networking (TCP/IP, DNS, DHCP, switches, routers, firewalls) - Endpoint … Rotherham, IT Jobs South Yorkshire, IT Support Technician, 1st Line Support, 2nd Line Support, IT Helpdesk Jobs, Desktop Support, Internal IT Support, Microsoft 365 Support, Active Directory Jobs, Windows Server Support, Networking Jobs Rotherham, Infrastructure Support, IT Jobs in Manufacturing More ❯
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
AWD Online
IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the University as a Systems Engineer … SALARY: £46,161 - £49,337 per annum + Benefits (see below) (The advertised salary includes a market supplement of £10,553 per annum pro-rata, which is reviewed biennially) LOCATION: Garthdee, Aberdeen/Hybrid working JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT … Line & 3rd Line Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rd Line Support Technician you will have experience at a technical level More ❯
any applications, 1st Level of support · Troubleshooting and resolving users’ desktop/laptop/tablets/phone issues remotely · Identification, troubleshooting and resolution of various services running on Windows-10/11 Operating system Management of End to End Infrastructure from Windows10/11 Devices, Core Applications and management of these devices using … the in-place backend infrastructure 1st Line Network Support User Account Creation and Support Microsoft Exchange Support Printer Support Device Management via Intune Portal Antivirus Management Windows10/11 Patch Deployment Creation and support of Meeting Rooms Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. Troubleshooting O365 related issues … Through knowledge on Supporting and Troubleshooting WIN-10 Laptop and Desktop, Tablets and HHUs Extensive knowledge of Desktop and Laptop Hardware and Software Management Hand-on experience with Windows, Tablets Device configuration and troubleshooting Working knowledge of O365 Products and Services Knowledge on Device Security and Antivirus Programs Should have ability to perform remote troubleshooting and guiding the More ❯
any applications, 1st Level of support · Troubleshooting and resolving users’ desktop/laptop/tablets/phone issues remotely · Identification, troubleshooting and resolution of various services running on Windows-10/11 Operating system Management of End to End Infrastructure from Windows10/11 Devices, Core Applications and management of these devices using … the in-place backend infrastructure 1st Line Network Support User Account Creation and Support Microsoft Exchange Support Printer Support Device Management via Intune Portal Antivirus Management Windows10/11 Patch Deployment Creation and support of Meeting Rooms Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. Troubleshooting O365 related issues … Through knowledge on Supporting and Troubleshooting WIN-10 Laptop and Desktop, Tablets and HHUs Extensive knowledge of Desktop and Laptop Hardware and Software Management Hand-on experience with Windows, Tablets Device configuration and troubleshooting Working knowledge of O365 Products and Services Knowledge on Device Security and Antivirus Programs Should have ability to perform remote troubleshooting and guiding the More ❯
test plans, schedules, and resource models. Oversee functional, regression, integration, UAT, and performance testing. Manage test environments, data, automation frameworks, and tooling. Ensure coverage across EUC technologies including Windows10/11, Microsoft 365, collaboration tools, and VDI platforms. Lead defect management, triage, and resolution processes. Provide clear reporting on test progress, risks, and issues to … Looking For We would love to hear from you if you have: Proven experience as a Test Manager in enterprise-scale IT environments. Strong background in EUC technologies (Windows10/11, M365, AD, SCCM/Intune, VDI platforms). Hands-on expertise with test management tools (Jira, Azure DevOps, HP ALM). Experience in test … Test Manager certification (or equivalent). Experience in EUC transformation programmes (e.g. OS migration, VDI rollout, M365 adoption). Knowledge of cloud-based EUC solutions (Azure Virtual Desktop, Windows 365). Familiarity with ITIL-aligned change management and governance. As a people-first organisation, we want our people grow and develop with us. So, if you do not More ❯
london (city of london), south east england, united kingdom
Zero-Plus Ltd
test plans, schedules, and resource models. Oversee functional, regression, integration, UAT, and performance testing. Manage test environments, data, automation frameworks, and tooling. Ensure coverage across EUC technologies including Windows10/11, Microsoft 365, collaboration tools, and VDI platforms. Lead defect management, triage, and resolution processes. Provide clear reporting on test progress, risks, and issues to … Looking For We would love to hear from you if you have: Proven experience as a Test Manager in enterprise-scale IT environments. Strong background in EUC technologies (Windows10/11, M365, AD, SCCM/Intune, VDI platforms). Hands-on expertise with test management tools (Jira, Azure DevOps, HP ALM). Experience in test … Test Manager certification (or equivalent). Experience in EUC transformation programmes (e.g. OS migration, VDI rollout, M365 adoption). Knowledge of cloud-based EUC solutions (Azure Virtual Desktop, Windows 365). Familiarity with ITIL-aligned change management and governance. As a people-first organisation, we want our people grow and develop with us. So, if you do not More ❯
test plans, schedules, and resource models. Oversee functional, regression, integration, UAT, and performance testing. Manage test environments, data, automation frameworks, and tooling. Ensure coverage across EUC technologies including Windows10/11, Microsoft 365, collaboration tools, and VDI platforms. Lead defect management, triage, and resolution processes. Provide clear reporting on test progress, risks, and issues to … Looking For We would love to hear from you if you have: Proven experience as a Test Manager in enterprise-scale IT environments. Strong background in EUC technologies (Windows10/11, M365, AD, SCCM/Intune, VDI platforms). Hands-on expertise with test management tools (Jira, Azure DevOps, HP ALM). Experience in test … Test Manager certification (or equivalent). Experience in EUC transformation programmes (e.g. OS migration, VDI rollout, M365 adoption). Knowledge of cloud-based EUC solutions (Azure Virtual Desktop, Windows 365). Familiarity with ITIL-aligned change management and governance. As a people-first organisation, we want our people grow and develop with us. So, if you do not More ❯
Key responsibilities include: Providing first- and second-line IT support to staff and students Troubleshooting and maintaining desktops, laptops, printers, and classroom AV Supporting Office 365, Active Directory, Windows10/11, and Google Workspace Managing device builds, installations, and updates Monitoring and maintaining networks, switches, and WiFi Logging tickets, updating users, and escalating when required … can work independently on-site, with excellent technical skills and strong customer service. Essential skills include: IT support experience (ideally in a school or education setting) Knowledge of Windows10/11, Microsoft 365, Google Workspace, AD & Group Policy Experience with devices, AV, printers, and mobile device management (MDM) Networking fundamentals – switches, patching, WiFi Full UK More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Corriculo Ltd
covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the … I need? Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows10 and/or O365 Experience with Active Directory – new user creation/account administration - would be highly advantageous The list above is important, but not as More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows10, Office 365 and Active Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the … I need? Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows10 and/or O365 Experience with Active Directory – new user creation/account administration - would be highly advantageous The list above is important, but not as More ❯
supporting clients remotely as you are working on-site, always delivering with professionalism and a customer-first approach. Key skills and experience include: Strong knowledge of Microsoft technologies: Windows Server & Windows10/11 Microsoft 365 (Exchange Online, SharePoint, Teams) Azure AD & Azure services Intune & Endpoint Manager Active Directory, Group Policy, DNS, DHCP Hyper More ❯
Wrexham, Clwyd, Wales, United Kingdom Hybrid / WFH Options
Trek Recruitment Ltd
Delivering exceptional IT support and performing daily system maintenance to ensure seamless operations. Developing custom IT solutions using Laravel , PHP , Python , and C#.NET Core . Managing Active Directory , Windows Servers , Ubuntu Servers , SQL Server , MySQL , VMware , vSphere , Veeam Backups , Confluence Documentation , and Synology DSM . Supporting Microsoft Office 365 with advanced expertise in Windows10 … and Windows 11 . Working with Fortinet FortiOS , Certero , Axonius , Cisco Meraki Cloud , and common network protocols , tools, and CLIs . Handling software installation , network management , and device configuration (e.g., switches, firewalls, laptops, desktops, printer servers, and Raspberry Pi devices). Supporting local and remote users via MS Teams and managing databases with system queries. Utilising tools like … GitHub , Metabase , VS Code , Jira , Azure Data Studio , SharePoint , Atlassian Suite , Confluence , and Virtual Desktop Infrastructure (VDI) . Configuring Windows Server components, including IIS , Print Server , File Server , and Terminal Services . Working with Terminal CLI , SSH , Label Printers , and ZPL . Creating BI reports and exploring AI innovations for advanced system solutions. What You'll Need to More ❯
customer expectations. Excellent problem-solving skills Office 365 Azure Active Directory Azure including Virtual servers and Intune/Endpoint Manager SharePoint Online Exchange Online Exchange Hybrid with 365 Windows10/11 Windows Server 2012R2/2016/2019/2022 Backup Solutions - (Acronis, Azure Backups) Active Directory Networking and Firewall Configuration (Palo Alto More ❯
Burgess Hill, West Sussex, England, United Kingdom
Clearwater People Solutions Ltd
customer expectations. Excellent problem-solving skills Office 365 Azure Active Directory Azure including Virtual servers and Intune/Endpoint Manager SharePoint Online Exchange Online Exchange Hybrid with 365 Windows10/11 Windows Server 2012R2/2016/2019/2022 Backup Solutions - (Acronis, Azure Backups) Active Directory Networking and Firewall Configuration (Palo Alto More ❯
ensuring traders have the tools to effectively support and advise their clients. The IT Support Engineer will be providing 1st/2nd Line support working with Desktop PCs, Windows Servers and dealer boards, trading platforms and other software applications. As such this is an excellent opportunity to gain exposure to technologies normally out of reach to 1st Line … the following: Good Active Directory experience - password resets and account creation Experience supporting Office 365/Outlook/Exchange/Word/PowerPoint/Excel Proven experience of Windows10 Desktop support Windows Server troubleshooting experience eg printer connection issues Basic networking skills with DNS, TCP/IP, LANs, WANs Passion around IT and … position will have some of the below: Intune/MDM experience Networking experience (routers & switches, firewalls etc) Microsoft SQL VMware Endpoint protection technologies Knowledge of HTML/CSS Windows Server 2012, 2012R2 2016 and 2019 Experience working within the financial sector or supporting financial applications eg Bloomberg The IT Support Engineer will be performing 1st/2nd Line More ❯
Burgess Hill, West Sussex, England, United Kingdom Hybrid / WFH Options
Clearline Recruitment Ltd
experience in an MSP or IT Service Desk environment Strong knowledge of Microsoft 365, Azure Active Directory, Intune/Endpoint Manager, Exchange Online, and SharePoint Online Experience with Windows Server (2012R2-2022) and Windows10/11 Knowledge of DHCP, DNS, Group Policies, and Active Directory Networking and firewall configuration (e.g. Palo Alto, UDM … Full UK Driving Licence required The Role: Provide 2nd line remote and on-site technical support Troubleshoot and administer Microsoft 365, Azure, and related technologies Configure and maintain Windows Servers and desktop environments Carry out system monitoring, maintenance, and upgrades Configure networking, firewalls, VPNs, and Wi-Fi systems Support with data backup solutions Ensure timely resolution of issues More ❯
Burgess Hill, Sussex, United Kingdom Hybrid / WFH Options
Clearline Recruitment Ltd
experience in an MSP or IT Service Desk environment Strong knowledge of Microsoft 365, Azure Active Directory, Intune/Endpoint Manager, Exchange Online, and SharePoint Online Experience with Windows Server (2012R2-2022) and Windows10/11 Knowledge of DHCP, DNS, Group Policies, and Active Directory Networking and firewall configuration (e.g. Palo Alto, UDM … Full UK Driving Licence required The Role: Provide 2nd line remote and on-site technical support Troubleshoot and administer Microsoft 365, Azure, and related technologies Configure and maintain Windows Servers and desktop environments Carry out system monitoring, maintenance, and upgrades Configure networking, firewalls, VPNs, and Wi-Fi systems Support with data backup solutions Ensure timely resolution of issues More ❯
2nd Line Engineer - MSP, Windows, Cloud Birmingham - 30,000 - 36,000 + Benefits Applause IT are working with a growing MSP in who are on the lookout for a 2nd Line Engineer with solid experience within a Microsoft tech stack and having prior experience in a managed service environment. The chosen 2nd Line Engineer will assume the role … resolution. The successful 2nd Line Engineer should have experience and exposure with the following: MSP Background, with the ability to multi-task and prioritise accordingly. Strong knowledge of Windows10/11, Windows Server (Apply online only), Office 365, SCCM (or similar) Active Directory Great communication skills, with great problem-solving abilities Update the … You must be in possession of a clean UK driving license. If you would like to apply for this role, please click "APPLY NOW" 2nd Line Engineer - MSP, Windows, Cloud Birmingham - 30,000 - 36,000 + Benefits More ❯
Birmingham, West Midlands, Coleshill, Warwickshire, United Kingdom
Applause IT Recruitment Ltd
2nd Line Engineer - MSP, Windows, Cloud Birmingham - £30,000 - £36,000 + Benefits Applause IT are working with a growing MSP in who are on the lookout for a 2nd Line Engineer with solid experience within a Microsoft tech stack and having prior experience in a managed service environment. The chosen 2nd Line Engineer will assume the role … resolution. The successful 2nd Line Engineer should have experience and exposure with the following: MSP Background, with the ability to multi-task and prioritise accordingly. Strong knowledge of Windows10/11, Windows Server (Apply online only), Office 365, SCCM (or similar) Active Directory Great communication skills, with great problem-solving abilities Update the … You must be in possession of a clean UK driving license. If you would like to apply for this role, please click "APPLY NOW" 2nd Line Engineer - MSP, Windows, Cloud Birmingham - £30,000 - £36,000 + Benefits More ❯
Vigo, Walsall, West Midlands, England, United Kingdom
Anderson Scott Solutions Ltd
configuring, and maintaining hardware and software across customer environments. Using remote monitoring and management tools to diagnose and resolve technical issues. Maintaining accurate technical documentation. Supporting client devices (Windows, Mac, Android, iOS) and Windows Server environments. Managing Microsoft 365 and cloud services (Azure, AWS). Configuring and supporting network infrastructure including routers, firewalls, and switches. Assisting … with managed services such as connectivity, hosted telephony, backup, monitoring, and security solutions. IT Support Technician Skills & Experience: Strong experience with Windows10/11 and Windows Server (2016+). Knowledge of VMware, vCenter, and Hyper-V. Solid understanding of TCP/IP networking. Experience with LAN support, structured cabling, and switches. Familiarity with More ❯
hospitality clients remain operational 24/7 Key Responsibilities · Provide advanced technical support via phone, remote tools, and occasional on-site visits. · Diagnose and resolve issues related to Windows servers, desktops, networks, and hospitality-specific applications. · Escalate complex problems to 3rd line or vendor support when needed. · Configure, deploy, and maintain systems including switches, routers, firewalls, and wireless … applicable). Skills & Experience Essential: · years in a 2nd line support or similar role within an MSP or fast-paced IT environment. · Strong troubleshooting skills with Microsoft environments (Windows10/11, Azure, Windows Server 2016/2019/2022). · Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewalls, VPNs). · Experience with More ❯
hospitality clients remain operational 24/7 Key Responsibilities · Provide advanced technical support via phone, remote tools, and occasional on-site visits. · Diagnose and resolve issues related to Windows servers, desktops, networks, and hospitality-specific applications. · Escalate complex problems to 3rd line or vendor support when needed. · Configure, deploy, and maintain systems including switches, routers, firewalls, and wireless … applicable). Skills & Experience Essential: · years in a 2nd line support or similar role within an MSP or fast-paced IT environment. · Strong troubleshooting skills with Microsoft environments (Windows10/11, Azure, Windows Server 2016/2019/2022). · Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewalls, VPNs). · Experience with More ❯