2 of 2 Permanent Client Onboarding Jobs in Wadhurst

office (during probation full-time from the office) Driving licence: Required Role Purpose The Senior Technician is responsible for delivering advanced technical work across client onboarding, projects, platform integrations, migrations and escalated support issues. The role ensures client environments are assessed, documented, standardised, secured and transitioned … effectively into CenCom’s managed support model. The role is accountable for technical delivery quality, risk identification, client communication, escalation handling, documentation and successful handover into support. It is not a day-to-day helpdesk management role, but it does provide senior technical guidance, mentoring and escalation support ...

CenCom consistently delivers what has been agreed with its clients. The role provides the operational leadership that allows the Managing Director to focus on client relationships, business growth and technical direction. The role owns operational planning, resource allocation, service performance, project delivery oversight and management information across CenCom. … escalations, project milestones and operational priorities. Working location: Hybrid, with a minimum of 3 days per week at the CenCom office, and attendance at client sites or Owlis group meetings as required. Core systems: Microsoft Dynamics 365 for case, project, service and customer records; N-able for monitoring ...