OperationsManager - Telecommunications Location: Wakefield, UK Type: Full-Time, Permanent About the Company We are working with a well-established and growing telecommunications reseller providing a comprehensive suite of solutions to Small and Medium-sized Enterprises (SMEs) across the UK. Our core offerings include hosted telephony (VoIP platforms), business mobiles, and a range of connectivity services. With a … strong commitment to customer service and a recent period of expansion, we are looking to strengthen our internal operations and are seeking a dynamic OperationsManager to lead this initiative. The Role This is a newly created, critical role for an experienced OperationsManager to join their team in Wakefield. The primary objective is to … workflows with key network and platform suppliers. Billing & Finance: Collaborating with the finance team to streamline billing cycles and reporting. Team Leadership: Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability and continuous improvement. Performance Monitoring: Define and track key performance indicators (KPIs) and service level agreements (SLAs) to measure operational effectiveness and identify More ❯
Lofthouse, Wakefield, West Yorkshire, England, United Kingdom
Reed
IT OperationsManager West Yorkshire/Travel to other sites£50K (6 month FTC) An IT OperationsManager is required for our education client. The successful candidate will support the IT Director in delivering a robust, scalable IT infrastructure aligned with the organisation’s strategic goals—focusing on professional development, digital innovation, sustainability, and growth. Key … Responsibilities Infrastructure & Systems- Maintain secure, efficient IT systems Oversee Office 365, communication systems, backups, and compliance Lead IT support desk operations Manage and develop IT staff across sites Support curriculum delivery through IT Enhance digital presence (websites, signage, social media) Deliver IT training and ensure policy compliance Stay current with tech trends and safeguarding requirements Communicate updates, attend events More ❯
Wakefield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
City & Guilds
As Lead OperationsManager, youll be designing and delivering intelligent, data-informed processes that serve learners, centres, and regulators with precision and agility. If you're a great leader, obsessed with data, good at working across multiple systems, thrive on solving complex problems, and bring a high level of technical acumen, this is your opportunity to lead with … impact. Were building a Centre Operations function that delivers operational excellence and sets the benchmark for efficiency, innovation and stakeholder service. This is therefore more than just an operations role its a chance to further shape our Centre Operations function through data-driven leadership. Were looking for someone with a broad mix of sound technical and data … data management and analysis, proficient with excel, power query etc and be able to pick up new systems quickly. Based in our Wakefield hub, youll lead a range of Operations Managers, Delivery Managers, Coordinators, Administrators, and/or Technical Leads. You will develop a culture rooted in continuous improvement, intelligent automation, and analytical precision. By leveraging data to inform More ❯