3 of 3 Permanent Service Delivery Jobs in Wakefield

recruiting a Service Delivery Manager to act as the primary point of contact for a large, dedicated public sector customer. This role goes beyond traditional operational service management. We’re looking for a dynamic, strategic professional who can take a consultative approach, guiding the customer through Continual … Service Improvement while ensuring services are delivered in line with contractual commitments. You will own the relationship end-to-end, ensuring service excellence while proactively identifying opportunities to enhance quality, increase customer satisfaction, strengthen commercial performance, and drive long-term value. This is a highly customer-facing, strategically ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of roadside technology maintenance and repair works across the Yorkshire North East Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality … points to be considered for this position and during employment. Reviewing and collating technical documents and undertaking site visits as part of advising Service Delivery colleagues and project managers on the maintenance of roadside technology assets. Managing supplier performance to agreed contractual service level agreements, technical, quality ...

days annual leave plus bank holidays A growing organisation where IT is genuinely valued at board level Real influence over cloud, infrastructure and service direction A modern Microsoft-centric tech stack with room to evolve A collaborative culture that supports investment in improvement What you’ll be getting stuck … into as IT Operations and Infrastructure Manager Leading and developing the operations and service delivery function across multiple sites Overseeing daily cloud, infrastructure and on-prem environments to ensure stability and performance Owning Azure, Microsoft 365, Entra ID, Intune, endpoint management, networking, patching and disaster recovery Strengthening security ...