IT Helpdesk Engineer – 2nd/3rd Line, Windows & M365
- Location
- Pencoed, Wales, United Kingdom
enthusiastic, customer-focused IT Helpdesk professional to triage inbound technical calls, resolve incidents, and pass unresolved issues to engineering. The role covers 2nd/3rd line support across Windows Server, M365, AD, networking, and endpoints, with on-site and remote work as required. You’ll contribute ...