2 of 2 Permanent Contract Management Jobs in Wales

ensuring cohesive go-to-market activity, strong demand generation, compelling value propositions, and achievement of revenue targets. As a key member of the Senior Management Team, you will oversee day-to-day operations across Sales and Marketing, lead and develop teams, embed best practices, and work closely with … market plans Own Sales & Marketing KPIs, ratios and reporting Drive continuous improvement, governance and best practice across both functions Represent the department at Senior Management level Sales Leadership Set and deliver revenue targets Lead account management, new business development, bid management and contract management Prioritise ...

commitments such as SLAs and KPIs. This role will involve supporting 4-5 services in parallel.Key responsibilitiesService OperationsImplement and champion ITIL or Agile Service Management processes for incident, problem, and change management.Lead the resolution of major incidents and conduct root cause analyses.Use ticket management tools like ServiceNow … runbooks, disaster recovery plans, and security plans.Lead and mentor a multi-disciplinary team, managing competing priorities and fostering a culture of continuous improvement.Oversee knowledge management, team schedules, and the communication of IT policies.Support team members\' growth by providing regular feedback and helping them create development plans to advance their ...