12 of 12 Permanent Customer Engagement Jobs in Wales

Director Customer Experience and Engagement

Location
Trellech, Wales, United Kingdom
trust through openness and transparency, where everyone is inspired to do their best work. About The Role We are looking for a Director of Customer Experience and Engagement to build and lead the organization responsible for helping Nscale customers realize meaningful value from our platform. You will … strategy, operating model, and execution of our customer experience function. This role will be pivotal in working with our customers across the AI lifecycle—from initial requirements gathering to contractual acceptance, onboarding and workload migration through production adoption, optimization, and expansion. This role sits at the intersection of customers ...

Technical Support Specialist

Hiring Organisation
Mobiltex
Location
Newport, Gwent, Wales, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
support, onboarding and training to customers while working closely with Service, Engineering, Sales and Product teams. The role combines hands-on technical expertise with customer engagement to support the successful deployment, adoption and ongoing performance of IoT solutions across the energy and water sectors. This is an early … alongside the team. After this, the role will move to a hybrid working pattern combining office and home working. The role also involves occasional customer site visits for product training and on-site diagnosis. Key Responsibilities Client Onboarding & Technical Enablement Onboard clients from initial deployment through to operational readiness ...

Product Install Engineer

Location
Newport, Wales, United Kingdom
European installation team. You’ll play a key role in ensuring our advanced systems are installed and operating to the highest standards at customer sites across the region. Your Impact As a Product Install Engineer, you’ll be at the forefront of deploying KLA’s PVD, Etch … will have to document the work you perform. The position is based in the UK with travel primarily within Europe. Key Responsibilities Customer Engagement & Planning Conduct pre-installation meetings to understand and document customer‐specific requirements. Develop action plans to meet unique customer needs and validate ...

SONY Sales Promoter

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Merthyr Tydfil, Mid Glamorgan, United Kingdom
Employment Type
Full-Time
Salary
£12.71 per hour
face of our client within retail stores, engaging customers and driving sales of home entertainment products. Your role is to create an outstanding customer experience, demonstrating our client innovative technology and ensuring customers find the perfect home entertainment solution to suit their needs. Key Responsibilities Sales & Customer Engagement … compelling product demonstrations to showcase cutting-edge technology, such as OLED, Mini LED, ATMOS Soundbars and the BRAVIA THEATRE U. Maximise sellout by converting customer interest into purchases. Store & Brand Representation Maintain high store standards, ensuring products are well maintained and visually appealing. Build strong relationships with store staff ...

Support Analyst

Hiring Organisation
EPTECH
Location
LL17 0JE, Groesffordd Marli, Denbighshire, Clwyd, United Kingdom
Employment Type
Permanent
become the digital power houses of tomorrow. The core engineering team at EP TECH are building a completely greenfield cloud-based platform, responsible for customer relationship management, billing, metering, asset and accounts management. This software is at the very heart of multiple utility companies spread across … solving complex problems. Be enthusiastic about helping clients achieve their goals, understand their problems with empathy and think up solutions. Have strong communication and customer engagement skills; ability to dig deeper and get thorough understanding of customer needs. Be keen to learn about the idiosyncrasies ...

Application Security Architect

Location
Penarth, Wales, United Kingdom
Microsoft Security solutions. Solution Design: Collaborate with sales teams and customers to understand their security needs and design tailored solutions that address their challenges. Customer Engagement: Build strong relationships with customers, acting as a trusted advisor and providing expert guidance on security best practices and Microsoft solutions. Cross … Functional Collaboration: Work closely with internal teams in the Sales organization, including Client Solutions, to support the go-to-market strategy and drive successful customer outcomes. Market Insights: Stay updated on industry trends, competitive landscape, and emerging security threats to provide strategic insights and inform solution development. Stakeholder Management ...

Senior Microsoft Purview & Security Solutions Architect

Location
Penarth, Wales, United Kingdom
deliver technical presentations and PoCs, and craft tailored Purview-based security solutions for enterprise clients. The role requires deep Microsoft Purview expertise, leadership in customer engagements, and collaboration with cross-functional teams to drive security maturity and innovative defense strategies. #J-18808-Ljbffr ...

Global Product Marketing Manager — Semiconductors

Location
Newport, Wales, United Kingdom
Corporation, Newport-based division SPTS Technologies, seeks a Product Marketing Manager to define the vision and roadmap for future products and support global customer engagements. You will travel to meet customers, present product capabilities, and help shape business strategy with field teams. The role requires experience in semiconductor processing ...

Platform Equipment Field installation and Applications Engineer

Location
Newport, Wales, United Kingdom
wafer processing solutions—including etch, deposition and vapor-based technologies—designed for R&D through high-volume production. With a global presence and strong customer support network, SPTS helps manufacturers across industries improve performance, yield and cost-efficiency. It also offers comprehensive service and spare parts through a worldwide … systems into semiconductor fabs worldwide. This new role offers exposure to emerging technologies and varied projects, including international travel to support product installations and customer applications. We are seeking an experienced multidisciplinary engineer with strong electrical, electronic, and mechanical knowledge to support system operation, integration, calibration, diagnostics, Alpha/ ...

Technical Solutions Consultant

Location
Cardiff, Wales, United Kingdom
Customer Service & Operations Technical Solutions Consultant Are you passionate about helping businesses combat identity fraud while delivering seamless customer experiences? Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact? About the Business: LexisNexis Risk Solutions is the essential … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

Solutions Consultant - Fraud & Identity

Location
Cardiff, Wales, United Kingdom
IdentityApplylocations: United Kingdom: Cardifftime type: Full timeposted on: Posted Todayjob requisition id: R113235Are you passionate about helping businesses combat identity fraud while delivering seamless customer experiences Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact?**About the Business:** LexisNexis … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

RF & Plasma Technologist

Location
Newport, Wales, United Kingdom
system integration, qualification and release into product development. Coordinate design reviews, risk reduction and structured root‐cause investigations for projects in Advanced Development Stakeholder engagement and innovation Support strategic customer engagements and communicate technical findings to internal and external stakeholders. Contribute to platform and subsystem technology roadmaps. Identify ...