1 to 7 of 7 Permanent Customer Engagement Jobs in Wales

Make a difference! A Career for Customer Insight Specialists! Customer Quality and Insights Manager Caerphilly Full Time, permanent position 36.25 hours Competitive salary and excellent benefits Do you have a passion for understanding customers needs and driving change? Are you experienced in Customer Insight and Quality Management … with the opportunity to make a real and positive difference for our customers in a rewarding position within a great team. Your role as Customer Quality and Insights Manager at phs Group This is a key role leading a team focused on Customer Quality, Customer Insights, Workforce … Management, Training and Customer Experience within a Customer and Contact Centre environment. You'll be focused on ensuring our customers get the best-in-class experience and that we're ahead of the curve in improving the customer experience. We want to be delivering changes to our more »

understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? If providing excellent customer service is important to you, and you want to advance your career with a $9 billion leader that can provide you with stability and … exciting challenges, whilst supporting your personal growth and career ambitions, wed love to hear from you. Role Info: Customer Service Representative - Part Time (17.5hrs Per Week) Cardiff/Hybrid Working 2-3 Days Per Week After Training Competitive Market Salary Plus Significant Benefits Package Values: Serious about safety. We … we say. We stand by our word and the trust of others. Company: Global Distributor of chemicals & ingredients used in everyday products As a Customer Service Representative, you'll be the first point of contact for our customers. As part of our Customer Service team, you are the more »

using C#, Azure Functions, and Azure Service Bus. Continuously evaluate and improve CRM implementation methodologies, tools, and processes to streamline project delivery and enhance customer satisfaction. Experience: 4 years experience as a Technical or Solution Architect, focusing on Dynamics 365 CRM implementations. 4 years experience designing and developing solutions … using Azure Functions and Azure Service Bus. Strong proficiency in Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customisation, and integration capabilities. Extensive experience with CRM architecture design, including solution design, data modelling, and system integration patterns. Hands-on experience with Microsoft Power Platform (Power Apps, Power more »

Youll work closely with the data team to gain valuable insight in order to deliver automated, omni-channel comms from retention and ultimately increase customer lifetime value using customer-data based segmentation. Youll also build a relationship with the Customer Engagement Platform provider ensuring that client more »

ll work closely with the data team to gain valuable insight in order to deliver automated, omni-channel comms from retention and ultimately increase customer lifetime value using customer-data based segmentation. You’ll also build a relationship with the Customer Engagement Platform provider ensuring that more »

unique business challenges. Role & Responsibilities: Guide customers throughout their entire sales journey, from initial inquiry to aftercare service. Utilise extensive product knowledge to address customer needs and recommend appropriate solutions. Interpret technical CAD drawings to help customers understand product specifications and requirements. Collaborate with internal teams to enhance product … pre-sales technical assistance, product education, and ongoing after-sales support as required. Collaborate closely with sales team members and technical experts to optimise customer engagement. Assist in the design of custom-made products, ensuring alignment with customer specifications. Full details of the role can be provided upon more »

unique business challenges. Role & Responsibilities: Guide customers throughout their entire sales journey, from initial inquiry to aftercare service. Utilise extensive product knowledge to address customer needs and recommend appropriate solutions. Interpret technical CAD drawings to help customers understand product specifications and requirements. Collaborate with internal teams to enhance product … pre-sales technical assistance, product education, and ongoing after-sales support as required. Collaborate closely with sales team members and technical experts to optimise customer engagement. Assist in the design of custom-made products, ensuring alignment with customer specifications. Full details of the role can be provided upon more »