8 of 8 Permanent Customer Requirements Jobs in Wales

Director of Cloud Operations and Delivery to lead and scale our OpenTV Service Platform delivery teams towards excellence in service availability and performance, combined with strong efficiency in turnkey customer integration projects. This role is pivotal in ensuring effectiveness of operations & deliveries within cloud ecosystems. From project signoff to customer launch, driving operational excellence allows us to meet … customer expectations while maximising project profitability. The ideal candidate will have deep expertise in AWS cloud deployment, service reliability, scalability and performance. Combined with end-to-end system integration practice, a strong focus on SLA and cost efficiency of our cloud operations, as well as accelerating customer launches. Responsibilities Define and execute the strategic roadmap for system integration … delivery across multiple product deployment projects and customer engagements. Lead cross-functional teams including Service Reliability Engineering team, Product and Customer integration teams, as well as Delivery Managers to ensure alignment and accountability on customer deliverables. Champion continuous improvement and innovation in delivery methodologies and operational processes in DevOps team allowing to scale across dozens of customers More ❯

Director of Cloud Operations and Delivery to lead and scale our OpenTV Service Platform delivery teams towards excellence in service availability and performance, combined with strong efficiency in turnkey customer integration projects. This role is pivotal in ensuring effectiveness of operations & deliveries within cloud ecosystems. From project signoff to customer launch, driving operational excellence allows us to meet … customer expectations while maximising project profitability. The ideal candidate will have deep expertise in AWS cloud deployment, service reliability, scalability and performance. Combined with end-to-end system integration practice, a strong focus on SLA and cost efficiency of our cloud operations, as well as accelerating customer launches. Candidate Privacy Notice Data protection legislation regulates the way in … applying to us for employment), both in paper and electronic form is used and held. We are registered with the Information Commissioner's Office and fully comply with the requirements placed on us as both a data controller and a data processor. Please see the for further information. Responsibilities Define and execute the strategic roadmap for system integration delivery More ❯

of Cloud Operations and Delivery to lead and scale our OpenTV Service Platform delivery teams towards excellence in s ervice availability and performance, combined with strong efficiency in turnkey customer integration projects. This role is pivotal in ensuring effectiveness of operations & deliveries within cloud ecosystems. F rom project signoff to customer launch, driving operational excellence allows us to … meet customer expectations while maximizing project profitability . The ideal candidate will have deep expertise in AWS cloud deployment, service reliability , scalability and performance. Combined with end-to-end system integration practice , a strong focus on SLA and cost efficiency of our cloud operations, as well as accelerating customer launches. Key Responsibilities Leadership & Strategy Define and execute the … strategic roadmap for system integration delivery across multiple product deployment projects and customer engagements. Lead cross-functional teams including Service Reliability Engineering team, P roduct and C ustomer integration teams , as well as Delivery Managers to ensure alignment and accountability on customer deliverables . Champion continuous improvement and innovation in delivery methodologies and operational processes in DevOps team More ❯

budgets, and performance metrics. Engage and manage senior stakeholders across the business and commercial partners to ensure effective collaboration and delivery assurance. Oversee resource planning and management to meet customer requirements, delivery schedules, and commercial targets. Identify and manage risks, issues, and dependencies throughout the delivery lifecycle, ensuring timely resolution and adherence to governance and change control processes. … in applying Agile principles and using Azure DevOps to manage delivery workflows, resolve impediments, and maintain project momentum. Software Development Lifecycle (SDLC): Strong understanding of software engineering processes, including requirements gathering, design, development, testing, and deployment. Systems Integration: Experience managing integration of software with hardware and existing infrastructure, including interfacing with legacy systems. Agile Software Development - Experience controlling development … with NMS platforms, ideally in telecoms or satellite communications environments. Satellite Communications: Familiarity with satellite network architecture, protocols, and operational constraints. Systems Engineering: Understanding of systems engineering principles, including requirements decomposition, interface definition, verification and validation, and lifecycle traceability. Scrum Master Certification (e.g., CSM, PSM) with proven experience in delivering software projects in demanding environments, ideally including one or More ❯

shaping the voice and clarity of our bid responses. Working alongside our Bid Manager, client account leads, and sales teams, you will be responsible for crafting compelling, compliant, and customer-focused content that wins business. This is a content-led role, distinct from bid process ownership. You will be working closely with a bid manager who will be responsible … tools like AutogenAI’s Ideator and Extractor to accelerate first-draft creation and extract key information from large documents Quality & Compliance • Ensure all content is compliant with bid specifications, customer requirements, and relevant frameworks (e.g., GDS standards). • Maintain consistency in tone, style, and messaging across all submissions. Continuous Improvement • Capture and incorporate feedback from previous bids to … team. Must Have Experience Minimum 5 years of experience as content designer Able to manage the production of evidence-based bid responses to complex solutions that both address the requirements and are compelling to the intended audience Experience of public sector procurements Experience in working within a bid capacity for businesses delivering IT Services Able to build relationships with More ❯

for pricing when tendering for new and existing business (Requests for Proposals (RFPs) and contract renewals) and co-ordinate the bid process. To create pricing models based on the customer requirements and the Company’s ability to provide profitable business. To support the Commercial Director with the contract management and governance of new and existing commercial relationships to … expectations, driving margin improvement and revenue growth. To prepare internal and external reports using a variety of different data sources and systems and ensuring the accuracy of the output. Requirements/Skills Ability to build and maintain relationships with internal and external stakeholders. High level of analytical, numerical and evaluation skills. Relevant commercial experience in services industry Significant background More ❯

and automation. Deliver the business's first AI-powered products and tools , such as intelligent search, document OCR and insight-driven reporting. Partner with product and engineering to turn customer requirements into scalable AI solutions. Champion an AI-first culture , embedding automation and data-driven decision-making across the organisation. What You'll Bring: Proven experience delivering AI More ❯

ll be doing You will be reviewing the inputs of the ILS team and providing the governance and ensuring the right toolsets and processes are always in place Agree customer requirements upfront and authorise the outputs at the end, confirming they are fit for purpose and safe before organising the release to the customer Providing technical governance More ❯