1 to 25 of 30 Permanent Customer Requirements Jobs in Wales

Service Delivery Professional – IT Managed Services

Location
Cardiff, Wales, United Kingdom
Panasonic Connect Toughbook UK. The role holder will demonstrate creation, negotiation, implementation, monitoring and continual improvement of service level agreements by capturing detailed customer requirements, also underpinning supplier contracts to ensure services continually meet business and customer expectations. The role consists of daily communication with multiple stakeholders … across UK and Europe to deliver customer requirements within a robust timescale, whilst being cost effective. The Service Delivery Professional will work alongside a talented, diverse and dedicated team of Professional Engineers, Sales Managers and Operations teams to ensure successful outputs of our products and adherence to strict ...

Estimator/Autocad Designer

Hiring Organisation
Work Wales
Location
Neath, Neath Port Talbot, Wales, United Kingdom
Employment Type
Permanent
Salary
£30,000
Estimator/Autocad Designer Neath To £30k depending on experience We are looking for an experienced Estimator with strong CAD, estimating and customer service skills to strengthen our clients team in Neath You will manage customer enquiries, understand their requirements, prepare accurate quotations and produce 2D AutoCAD … drawings, whilst building strong relationships. Key Responsibilities Handle customer enquiries by phone, email, web and social media Prepare accurate quotations and 2D AutoCAD drawings Follow up quotations and develop customer relationships Understand customer budgets, specifications and requirements Maintain accurate records using ODOO CRM Work closely with ...

IT Service Delivery Specialist

Hiring Organisation
JM Selection Ltd
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Permanent
experienced Service Delivery Professional to join its Managed Service Team, supporting the delivery of services around its range of products. This is a customer-facing role focused on service delivery, supplier management, SLA performance and continual improvement, working with stakeholders across the UK and Europe. The Role The successful … candidate will be responsible for creating, negotiating, implementing, monitoring and improving Service Level Agreements (SLAs), as well as helping to ensure customer requirements are reflected within service and supplier contracts. You will work closely with customers, suppliers and internal technical teams to ensure services are delivered effectively ...

Etch Process Engineer

Location
Newport, Wales, United Kingdom
local agents.Job Description/Preferred QualificationsAs part of the plasma dicing team, the primary responsibilities of this position include developing plasma etch processes, processing customer wafers using etch demonstration equipment, and documenting the completed sample processing activities.Additional responsibilities include providing customer technical support, preparing technical reports for internal … external stakeholders, generating intellectual property submissions, and supporting other business units as required.This position will involve some international travel (subject to business requirements) to support customer installations and development activities. Occasional shift work may also be required.Key ResponsibilitiesProcess DemonstrationsDevelop and demonstrate plasma etch processes to meet agreed specifications.Assess ...

Automation Scada Engineer - Remote

Hiring Organisation
VERTECH GROUP (UK) LTD
Location
Newport, Gwent, Wales, United Kingdom
Employment Type
Permanent
Salary
£70,000
SCADA Engineer required by fast-growing engineering company delivering complex process automation projects around the world! The role covers the full project lifecycle, from customer requirements and system design through PLC/SCADA development, testing and commissioning to final handover The role: You'll be responsible for designing … developing PLC/SCADA control systems, working across projects from initial customer requirements through to testing, commissioning and service. This includes FDS writing, software development, project execution and customer contact Essential: 3+ years' PLC/SCADA programming experience Dairy industry automation experience Siemens, Allen Bradley, ABB 800xA ...

Sales Specialist BareMetal

Hiring Organisation
OVHcloud
Location
Cardiff, United Kingdom
Metal . The Sales Specialist drives the adoption of existing and new products , plays a pivotal role at the intersection of sales, product, and customer success . The main mission is to accelerate revenue growth by enabling the broader sales organization, supporting complex deals, and acting as a feedback … team and the pre-sales team or solutions architect if needed. Manage and maintain a robust and accurate pipeline and forecast. Gather and synthesize customer feedback, objections, and use cases to refine messaging and improve product-market fit. Serve as the "voice of the customer" to the product ...

Solutions Consultant - Fraud & Identity

Location
Cardiff, Wales, United Kingdom
IdentityApplylocations: United Kingdom: Cardifftime type: Full timeposted on: Posted Todayjob requisition id: R113235Are you passionate about helping businesses combat identity fraud while delivering seamless customer experiences Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact?**About the Business:** LexisNexis … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

Platform Equipment Field installation and Applications Engineer

Location
Newport, Wales, United Kingdom
wafer processing solutions—including etch, deposition and vapor-based technologies—designed for R&D through high-volume production. With a global presence and strong customer support network, SPTS helps manufacturers across industries improve performance, yield and cost-efficiency. It also offers comprehensive service and spare parts through a worldwide … systems into semiconductor fabs worldwide. This new role offers exposure to emerging technologies and varied projects, including international travel to support product installations and customer applications. We are seeking an experienced multidisciplinary engineer with strong electrical, electronic, and mechanical knowledge to support system operation, integration, calibration, diagnostics, Alpha/ ...

Quality Engineer

Hiring Organisation
Gap Technical Ltd
Location
Wrexham, Conwy County, Wales, United Kingdom
Employment Type
Permanent
Salary
£45,000
work at their facility based near Wrexham Performance Objectives Develop, implement, maintain, and continually improve the Quality Management System (QMS) in accordance with AS9100, customer requirements, and applicable regulatory standards. Maintain and administer electronic Quality Management Systems (eQMS), Power BI reporting tools, and other quality-related applications. Ensure … inspection stamps, calibration status, and authorised inspection personnel. Conduct internal process, product, and system audits, as well as coordinate and support external audits including customer, certification, and NADCAP special process audits. Conduct supplier quality audits and supplier development activities. Carry out process audits including Layered Process Audits (LPA), DOPS ...

ERM Implementation Advisor - GRC

Hiring Organisation
Protecht
Location
Cardiff, United Kingdom
about our role: We are seeking an Implementation Advisor to join our team in EMEA London team . You will focus on analysis of customer requirements and support and lead customers through successful implementations as well as training stakeholders and producing creative solutions based on customers’ requirements. This … Risk Management), are tech savvy, and possess strong analytical skills. Some of the things you get to do as a Implementation Advisor: User requirements gathering Liaise with internal resources, customer resources, and third parties as needed Work across teams to support Protecht.ERM client implementation & provide interactive dashboards ...

Test & Validation Lead

Hiring Organisation
Yolk Recruitment Limited
Location
Merthyr Tydfil, Mid Glamorgan, Wales, United Kingdom
Employment Type
Permanent
Salary
£60,000
Validation Lead, you will be responsible for overseeing the full range of test and validation activities for production units, ensuring systems meet engineering specifications, customer requirements, quality standards and regulatory requirements before delivery. You will lead and develop the Test team, establish effective test processes and provide … develop the Test team, ensuring effective delivery and technical competency. Approve test plans, procedures and work instructions, ensuring alignment with engineering specifications and customer requirements. Ensure appropriate validation activities are planned and completed to demonstrate that systems meet their intended requirements and application. Maintain accurate test and validation ...

Technical Solutions Consultant

Location
Cardiff, Wales, United Kingdom
Customer Service & Operations Technical Solutions Consultant Are you passionate about helping businesses combat identity fraud while delivering seamless customer experiences? Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact? About the Business: LexisNexis Risk Solutions is the essential … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

Senior Consultant / Solution Architect PLM (f/m/d)

Hiring Organisation
ITC Infotech
Location
Cardiff, United Kingdom
Management (PLM) Define client specific solution architectures for PLM with focus on the processes and the application of PLM or on technical implementation. Analyze customer requirements, design, and specify the solutions and ensure their successful implementation. Ensure quality through appropriate methods and software engineering processes. Design standardized solution … Experience in leading software integration projects Knowledge of IT architectures related to PLM (client-server, cloud, SaaS, ...), software development, interfaces, and database systems. Customer service-oriented Experience in conducting and managing workshops. Professional proficiency in English What we offer: A career in a new and expanding business unit ...

Product Manager

Location
Cardiff, Wales, United Kingdom
depending on experience The Product Manager isresponsible for product planning. This includes managing the product throughout the Product Lifecycle, gathering and prioritising product and customer requirements, defining the product vision, and working closely with development and configuration, to deliver winning products. Responsibilities Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth. Create buy-in for the product vision both internally and with key external partners. Manage the product roadmap and scheduling of planned work. Collaborate with Finance and Commercial ...

Principal Platform Engineer

Location
Wales, United Kingdom
vetting required Working pattern Hybrid, with optional home working on Mondays and Fridays Take technical ownership of the platforms that support Centerprise services and customer operations. You will lead improvements in reliability, observability and automation while remaining closely involved in complex engineering, major incidents and service recovery. Role Summary … Platform Engineers. Establish and maintain engineering standards, operating procedures and platform documentation. Provide technical guidance that strengthens capability across the team. Ensure internal and customer platform onboarding is completed consistently. Remain hands-on in the design, operation and improvement of platform services. Automation and continual improvement Make automation ...

Deal Desk Analyst

Hiring Organisation
Principle
Location
Cardiff, United Kingdom
with Sales, Legal, Finance, and Revenue teams. You’ll be the first line of approval for complex transactions, ensuring deals meet both company and customer requirements while adhering to internal revenue and operational policies. Key Responsibilities: Partner with Sales to structure and approve deals that align with company … policies. Draft and certify customer contracts and ensure compliance with revenue recognition rules. Collaborate with cross-functional stakeholders to accelerate deal closure. Evaluate deal processes and recommend continuous improvements. Communicate deal status and insights to management. Requirements: Bachelor’s degree in Finance, Accounting, or related field. Experience ...

Test Engineer - Modules

Hiring Organisation
Microchip Technology
Location
Caldicot, Monmouthshire, United Kingdom
Salary
£ 70 K
development provided. Applicants at all experience levels are encouraged to apply.Key Responsibilities· Develop and implement test strategies for product verification.· Translate product and customer requirements into test specifications.· Design, build and maintain automated test systems, including hardware and software.· Develop and support test applications using Visual Basic, Visual ...

Electrical Installer

Location
Cardiff, Wales, United Kingdom
customers' homes, including: Electric Vehicle Chargers Solar PV Battery Storage Heat Pump Controls Smart Meters Every installation is different, so excellent technical knowledge, customer service and a proactive approach to problem-solving are essential. You’ll receive a full induction into the ways of working, along with a company … such as C&G 2923 or LCL EESS Minimum of 2 years' recent experience in domestic or commercial electrical installations Good verbal communication and customer service skills Understanding of MCS installation standards and G98/G99 DNO applications Practical experience installing Solar PV and Battery Storage systems Full valid ...

Principal Applications Engineer, PVD

Location
Newport, Wales, United Kingdom
involve some international travel. Occasional shift working may be required. Key Responsibilities Development of PVD processes to meet technology roadmap targets and/or customer requirements Design of experiments and the assessment of results using analytical equipment and appropriate software packages Undertake problem solving and trouble‐shooting Provide ...

Senior Electrical Design Engineer

Hiring Organisation
Safran
Location
Cwmbran, Gwent, Wales, United Kingdom
Employment Type
Permanent
drawings for new product and platform designs. Also responsible for the checking and approval of all electrical design work to meet company, regulatory and customer requirements. Key Responsibilities and Duties * Manage electrical engineering platform teams. * Ensure standards and performances are achieved by the design team * Supervise and co-ordinate ...

Sales Executive (SaaS Solutions)

Hiring Organisation
Erin Associates
Location
Mold, Flintshire, Wales, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Projects team. Build and nurture relationships with new prospects, identifying opportunities through proactive business development activity. Take a consultative approach to understand customer challenges, business processes, and future growth plans before recommending suitable software and service solutions. Conduct BANT qualification calls to identify customer requirements and recommend … products. Work closely with Marketing and Business Development teams to maximise campaign-generated opportunities. Work towards individual sales targets while maintaining high levels of customer satisfaction throughout the sales process. Skills & Experience Previous experience in a Sales Executive, Account Executive, or Software Sales role. Experience working within a SaaS ...

Business Development Executive (SaaS Solutions)

Hiring Organisation
Erin Associates
Location
Mold, Flintshire, Wales, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Projects team. Build and nurture relationships with new prospects, identifying opportunities through proactive business development activity. Take a consultative approach to understand customer challenges, business processes, and future growth plans before recommending suitable software and service solutions. Conduct BANT qualification calls to identify customer requirements and recommend … products. Work closely with Marketing and Business Development teams to maximise campaign-generated opportunities. Work towards individual sales targets while maintaining high levels of customer satisfaction throughout the sales process. Skills & Experience Previous experience in a Business Development, Sales Executive, Account Executive, or Software Sales role. Experience working within ...

Information Technology Service Delivery Lead

Location
Cardiff, Wales, United Kingdom
Agile methodologies. Key responsibilities will include: Pro-actively manage Service Desk team to ensure issues are managed to a timely resolution. Ensure that customer communication for yourself and the team is clear and timely to provide appropriate updates on progress of issues. Ensure that the team create and maintain … with external suppliers and internal development teams to manage issues to resolution. Manage the resource needed to ensure day-to-day service delivery meets customer requirements; monitoring the workload of the support team to feed into capacity planning. Monitoring and active management of the support queues to ensure ...

Technical Engineer

Hiring Organisation
Yolk Recruitment Limited
Location
Blackwood, Monmouthshire, Wales, United Kingdom
Employment Type
Permanent
could be a good opportunity to develop your career within a technically focused team. As a Technical Engineer, you will be responsible for reviewing customer requirements and ensuring products can be manufactured correctly and efficiently. You will work across engineering, production, purchasing, suppliers and customers to resolve technical … queries, manage changes and maintain accurate product information. Key responsibilities: Interpret and analyse customer Bills of Materials, identifying components, manufacturers and relevant order codes. Create and control Engineering Change Notes (ECNs) and Temporary Change Notes/Build Deviations. Research and assess electronic and mechanical components, including identifying suitable alternative ...

Technical Engineer

Hiring Organisation
Yolk Recruitment
Location
Blackwood, Caerphilly, Ynysddu, Gwent, United Kingdom
Employment Type
Permanent
could be a good opportunity to develop your career within a technically focused team. As a Technical Engineer, you will be responsible for reviewing customer requirements and ensuring products can be manufactured correctly and efficiently. You will work across engineering, production, purchasing, suppliers and customers to resolve technical … queries, manage changes and maintain accurate product information. Key responsibilities: Interpret and analyse customer Bills of Materials, identifying components, manufacturers and relevant order codes. Create and control Engineering Change Notes (ECNs) and Temporary Change Notes/Build Deviations. Research and assess electronic and mechanical components, including identifying suitable alternative ...