Service Delivery Professional – IT Managed Services
- Location
- Cardiff, Wales, United Kingdom
Panasonic Connect Toughbook UK. The role holder will demonstrate creation, negotiation, implementation, monitoring and continual improvement of service level agreements by capturing detailed customer requirements, also underpinning supplier contracts to ensure services continually meet business and customer expectations. The role consists of daily communication with multiple stakeholders … across UK and Europe to deliver customer requirements within a robust timescale, whilst being cost effective. The Service Delivery Professional will work alongside a talented, diverse and dedicated team of Professional Engineers, Sales Managers and Operations teams to ensure successful outputs of our products and adherence to strict ...