2 of 2 Permanent Customer Retention Jobs in Wales

delivered and managed. You will play a key role in ensuring new clients are successfully onboarded onto the platform while also providing ongoing customer support. This role bridges technical support and customer success, ensuring a smooth implementation journey and strong client retention. This role would suit someone with … experience in SaaS onboarding, implementation support, or customer success within a technology-driven business. The Role & responsibilities of the candidate: Manage end-to-end client onboarding process Deliver platform training sessions (virtual and in-person where required) Configure systems and support initial setup Provide first-line support for software ...

communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level Experience delivering client-focused solutions to customer needs Strong negotiation skills with the ability to close deals Experienced in building trusted relationships Determination and resilience The ability to communicate clearly and manage … company and a profitable client base. Managing strategic growth within your account base, including cross sale of new services and maintaining client retention Supporting on strategic roadmaps with clients, and reporting on sales forecasting Measures: Achieve IYSOV target for the month No complaints where AM are at fault ...