2 of 2 Permanent Help Desk Support Jobs in Wales

Line Helpdesk Support Advisor Cardiff £24,000 base Looking to find a Service Desk role that inflates your salary with overtime, provides ongoing training as well as a progression plan for your career development? We are helping our client based in Cardiff to scale their technical team … occurring issues and coordinating with respective teams as needed Working with all IT departments to facilitate issue resolution of problems elevated by the service desk team. Monitoring escalations Trending of incidents to identify problems. Managing and updating the Service Desk knowledge base Managing multiple, high-priority issues simultaneously ...

Helpdesk Junior 1st Line Support Looking for an immediately available person with either experience in IT Support/IT Helpdesk or relevant A Level or above IT education. This role is initially to start on a contract on £12.21 per hour PAYE doing basic 1st line … call logging, basic fault resolution (password resets etc) and escalation to the 2nd and 3rd line support teams. The initial contract will be Mon - Fri 9 - 5, if you are successful the permanent job will involve operating over a 7-day shift pattern that covers from ...