Experience with the incident, change & problem management disciplines; and knowledge of the Remedy ITSM application toolset. Desired Skills/Experience Telephony and network experience ITILCertification and in depth understanding of ITIL principles, functions and processes is a plus. Job Responsibilities: Executes processes in support of the More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Hays
being confident in project process and governance. You'll need excellent stakeholder management skills, alongside strong written and verbal communication skills. Prince 2 or ITIL qualifications will be beneficial. Exposure across project management would also be beneficial. What you'll get in return In return, you'll work in More ❯
skills, both written and verbal, with a collaborative and flexible approach. Qualifications & Skills Degree-level education (mandatory). PRINCE2 Practitioner or equivalent project management certification (mandatory). Managing Successful Programmes (MSP) or equivalent highly desirable. ITIL qualification or experience is a plus, supporting interaction with IT Operations. Why More ❯
skills, both written and verbal, with a collaborative and flexible approach. Qualifications & Skills Degree-level education (mandatory). PRINCE2 Practitioner or equivalent project management certification (mandatory). Managing Successful Programmes (MSP) or equivalent highly desirable. ITIL qualification or experience is a plus, supporting interaction with IT Operations. Why More ❯
