1 of 1 Permanent ITIL Foundation Certificate Jobs in Wales

for an experienced Major Incident and Problem Manager to join the business. This is a key role in the ITSM team and will be integral to underpin the organisations ITIL discipline and capability. The role requires 3 days a week onsite in Bridgend. The Role: Manage high-priority and major incidents through to resolution. Assess business impact and urgency … proactively identifying potential issues. Drive and implement continuous service improvement initiatives. Skills/experience: Experience within a similar Incident and Problem Management role Strong background within IT Service Management ITIL Foundation certification Excellent communication and stakeholder engagement Strong working knowledge of ServiceNow or similar ITSM preferred Contact David Southwood - CPS Group UK By applying to this advert you More ❯