20 of 20 Permanent Microsoft 365 Jobs in Wales

join their Cardiff-based support team. This role will see you providing 1st line technical support to users across a global business, supporting Microsoft 365 environments, troubleshooting hardware and software issues, and ensuring excellent customer service across the IT function. You'll be joining a collaborative … further. Key Responsibilities Provide 1st line IT support via phone, email and face-to-face Log and manage incidents through the ticketing system Support Microsoft 365 applications and company hardware/software Escalate complex issues where required Support new starter onboarding and inductions Work within agreed SLAs ...

right candidate. 3rd Line IT Support Engineer experience requirements: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading … Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing ...

fast-paced environment. The Role As the first point of contact for IT-related issues, you will provide first-line support across hardware, software, Microsoft 365, and basic networking. You’ll be responsible for logging and managing incidents, supporting users across the business, and assisting with onboarding … setup, and account administration. Key Responsibilities Provide first-line IT support via phone, email, and ticketing systems. Troubleshoot hardware, software, and connectivity issues. Support Microsoft 365 applications including Outlook and Teams. Configure laptops, desktops, printers, and mobile devices. Assist with user onboarding/offboarding and access management. ...

decision makers. Complete regular technology reviews with customers. Identify opportunities to sell additional products and services. Promote Flotek's core solutions, including managed IT, Microsoft 365, cyber security, connectivity, hosted voice, mobile, broadband, communications and managed print. Lead contract renewal and commercial discussions. Support customers with service … within an MSP, IT, telecoms, communications, or managed services environment. Proven experience growing customer accounts and achieving sales targets. Good understanding of IT infrastructure, Microsoft 365, connectivity, cyber security, hosted voice, mobile and communications solutions. Confident speaking with business owners, directors, and senior decision makers. Strong commercial ...

decision makers. Complete regular technology reviews with customers. Identify opportunities to sell additional products and services. Promote Flotek's core solutions, including managed IT, Microsoft 365, cyber security, connectivity, hosted voice, mobile, broadband, communications and managed print. Lead contract renewal and commercial discussions. Support customers with service … within an MSP, IT, telecoms, communications, or managed services environment. Proven experience growing customer accounts and achieving sales targets. Good understanding of IT infrastructure, Microsoft 365, connectivity, cyber security, hosted voice, mobile and communications solutions. Confident speaking with business owners, directors, and senior decision makers. Strong commercial ...

remote) for hardware, software, and network issues Manage and maintain Windows & Ubuntu servers , Active Directory, VMware/vSphere, and Veeam backup solutions Support Microsoft 365 , Windows 10/11, and end-user applications Manage and configure network infrastructure including switches, firewalls, printers, and endpoints Work with technologies … such as SQL Server, MySQL, Synology DSM, Fortinet FortiOS, Certero, and Axonius Collaborate effectively with head office and branch teams via Microsoft Teams Document processes in Confluence, create database queries, and maintain system records Ensure hardware/software availability and promote good security practices YOU Strong experience in Windows ...

Directory System Windows, iOS & Android Operating systems Understanding of inter-relationships between aspects of IT infrastructure and service support requirements Good understanding of the Microsoft 365 platform, including and not limited to Outlook, Teams, Power Platform, SharePoint, and MS Lists Desirable Knowledge of NHS Wales organisations strategy … Foundation qualification in ITIL v3 or v4 Recognised ICT Qualification CompTIA A+, or equivalent Microsoft Certified Desktop Support Technician (MCDST) Experience Essential Excellent understanding and experience of supporting Printing, Productivity suites, Operating Systems, Networking, Active Directory administration, Internet and Email in a corporate environment Experience of working ...

within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency … networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal ...

summary o Support a range of digital transformation programmes across Velindre University NHS Trust (VUNHST) using Microsoft Power Platform. o This role has responsibility for providing input into the technical design of Microsoft Power Platform systems and services, justifying design decisions that form a critical part … VUNHST vision and strategy, including its Digital Strategy. o Support the Power Platform Manager, Robotic Process Automation Developer to deliver Microsoft Power Platform solutions and projects during the feasibility/research, design and implementation phases for all infrastructure and cloud related activities. o Work closely with the Digital Services ...

Validate remediation and ensure appropriate evidence is captured for assurance and audit. Platforms & Technology Scope End-user devices including Windows, macOS, tablets, and peripherals. Microsoft 365 including Entra ID, Exchange, SharePoint, Defender, and endpoint protection. Identity and Access Management including privileged and service accounts. On-premises ...

Strong understanding of networking concepts including LAN, WAN and WLAN Experience with identity and directory services, including Entra Active Directory, hybrid Active Directory and Microsoft 365 Knowledge of cloud adoption principles, such as Microsoft's Azure Cloud Adoption Framework Experience applying data security principles to protect ...

Strong understanding of networking concepts including LAN, WAN and WLAN Experience with identity and directory services, including Entra Active Directory, hybrid Active Directory and Microsoft 365 Knowledge of cloud adoption principles, such as Microsoft's Azure Cloud Adoption Framework Experience applying data security principles to protect ...

support for local and remote users * Support Active Directory and Windows/Ubuntu servers * Manage virtual environments and backups * Maintain Microsoft 365 and other cloud services * Provide Windows 10 and 11 support Networks and Systems * Support network infrastructure including switches and firewalls * Assist with hardware deployment ...

design Engage with customers to understand requirements, challenges and technical environments Design infrastructure and cloud-based solutions across areas such as virtualisation, networking and Microsoft technologies Support the creation of proposals, tenders (RFP/RFI/RFQ) and technical documentation Deliver presentations, workshops and technical discussions with customers Work … engineer, cloud engineer, technical consultant) Experience or exposure to customer-facing work, technical design or presales support Knowledge of technologies such as Microsoft (M365/Azure), virtualisation (VMware/Hyper-V), networking or data centre environments Strong communication skills with the ability to explain technical concepts clearly Commercial awareness ...

solutions-focused under pressure Strong communication and customer-relationship skills Experience with modern ITSM platforms (Halo, ServiceNow, Freshservice, Autotask, etc.) Solid technical grounding across Microsoft 365, Azure, networking, and general infrastructure Why This Role Stands Out Opportunity to join a respected MSP with a strong growth trajectory ...

information or records management Strong working knowledge of relevant legislation, including the Data Protection Act 2018 and Freedom of Information Act Experience using Microsoft 365 tools to support effective information and records management Experience developing, implementing or supporting information management policies, guidance and procedures Experience managing file ...

with Agile approaches. You’ll be confident managing stakeholders, working with suppliers, and operating in data-rich environments using tools such as Azure and Microsoft 365. Strong communication, organisation and problem-solving skills are essential, along with the ability to work at pace and adapt to changing priorities. ...

staff in the application of the local Project Management Framework and other key documents and, to use various bespoke Microsoft Office 365 applications such as Project and Visio. Manage project teams and workstreams to deliver the technical requirements of the project. Being responsible for producing a result … environment Experience of project management Demonstrable success in leading and motivating teams Experience of financial and budget management Problem identification and solving Experience in Microsoft Applications (e.g. Word, Excel, Teams, Project etc) Desirable Proven ability to influence at all levels of the organisation to facilitate decision making Working ...

Services teams delivering network, server and end user computing services Security and Compliance About the job The technologies supported are predominantly based around Microsoft Windows desktop, laptop and server platforms with applications delivered through a range of physical, virtual and cloud infrastructures. Within the school environment there … remedies to prevent future incidents. Practical experience of customising and deploying current Microsoft Windows operating systems, Microsoft Office suites including Office 365 and associated hardware and software. Proficient knowledge and understanding of end user computing and IT infrastructure and practical experiencing supporting an IT environment. Experience ...

support to internal users Diagnosing and resolving hardware, software, and connectivity issues Setting up and maintaining laptops, desktops, mobile devices, and user accounts Supporting Microsoft-based systems and business applications Escalating more complex issues where required and following through to resolution Assisting with system upgrades, maintenance, and IT projects … Previous experience in an IT support or service desk environment Strong troubleshooting and problem-solving skills Knowledge of Microsoft operating systems and Office 365 Understanding of networking fundamentals and IT hardware Excellent communication skills with the ability to support non-technical users A proactive and organised approach ...