support team due to increased customer demand and new business wins. This customer first business is seeking a 'cloud first' Senior Technical Support Engineer (primarily focused on the Microsoft platform). Working alongside a small team you will work together to realise the business potential, providing exceptional service to clients, and contributing to the company's development and … brand. Senior Technical Support Engineer Key Responsibilities: Hands-on provisioning, configuring, supporting and maintaining cloud infrastructure and services, with an emphasis on Microsoft 365, Exchange online, SharePoint, Teams, and Intune. Deliver IT projects (e.g. email migrations, Intune deployments, firewall installations, email threat protection implementations as well as internet connectivity and VoIP etc). Managing email and … experience working in a MSP Excellent communication (verbal and written) and customer service skills. Extensive experience delivering IT support via remote and on-site methods. Expert knowledge of Microsoft 365 suite (including Exchange Online, SharePoint, OneDrive, Teams, Intune, Azure AD) and their management suites . Good knowledge of Windows Server, Active Directory, DHCP, DNS, and administration More ❯
Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS ExchangeServer Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Experienced in installing, updating, and troubleshooting all supported versions … of Microsoft Windows OS. Competent in deployment, updating, and remediation of Microsoft Office suites. Enterprise-level Mobile Device Management using MobileIron: device enrolment, queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across the business, providing clear and effective support Interested!?! Please send More ❯
Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS ExchangeServer Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Experienced in installing, updating, and troubleshooting all supported versions … of Microsoft Windows OS. Competent in deployment, updating, and remediation of Microsoft Office suites. Enterprise-level Mobile Device Management using MobileIron: device enrolment, queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across the business, providing clear and effective support Interested!?! Please send More ❯
