communication (verbal and written) and customer service skills. Extensive experience delivering IT support via remote and on-site methods. Expert knowledge of Microsoft 365 suite (including Exchange Online, SharePoint, OneDrive, Teams, Intune, Azure AD) and their management suites . Good knowledge of Windows Server, Active Directory, DHCP, DNS, and administration of Windows files shares. Some knowledge or exposure to More ❯
newport, wales, united kingdom Hybrid / WFH Options
Devonshire
support for desktops, laptops, mobile devices, Macs, dumb terminals and printers Configure and manage Windows 10/11 devices, software deployments, Support Microsoft 365 applications, including Outlook, Teams, and OneDrive Manage and maintain tools like EPC, Intune, Active Directory, and Azure AD Package, test, and deploy software and updates Troubleshoot hardware, software, and connectivity issues Ensure endpoint security through More ❯
newport, wales, united kingdom Hybrid / WFH Options
Devonshire
support for desktops, laptops, mobile devices, Macs, dumb terminals and printers Configure and manage Windows 10/11 devices, software deployments, Support Microsoft 365 applications, including Outlook, Teams, and OneDrive Manage and maintain tools like EPC, Intune, Active Directory, and Azure AD Package, test, and deploy software and updates Troubleshoot hardware, software, and connectivity issues Ensure endpoint security through More ❯
The Candidate: Previous experience in IT support or a helpdesk role Solid understanding of Microsoft Windows 10 & 11 environments Proficiency with Office 365 applications, including Outlook, Teams, SharePoint, and OneDrive Familiarity with core networking concepts such as DNS, DHCP, and IP addressing Interested? If you think you're right for this role, then click the 'Apply Now' button and More ❯
of enhancements and patches. Key skills and experience Logical thinking with methodical actions. Excellent written and verbal communication skills, proficiency with Microsoft Office applications (Word, Powerpoint, Excel, Teams, Sharepoint, OneDrive, experience of incident, problem and change processes and systems, experience of support of production IT services Remedy incident management system, Sharepoint on premises configuration and support (desirable) Benefits Include More ❯