12 of 12 Permanent SaaS Jobs in Wales

decisions. Familiarity with recognised frameworks or certifications such as ISO 27001, NIST CSF or similar would be helpful. Experience in a product, platform or SaaS business. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising ...

product teams Assist with basic hardware and peripheral queries Collaborate with internal teams to enhance customer experience About You Essential: Experience in a SaaS or software support environment Strong technical aptitude with clear communication skills Experience using ticketing/support platforms (e.g. Zendesk, Intercom) Methodical problem-solving and troubleshooting approach ...

about installing hardware or software and help to ensure customers maximise the value of our technology. This role would suit someone with experience in SaaS support, IT support, or technical helpdesk environments. Key Duties: Provide technical support to customers Manage customer queries via phone, email, and online systems Escalate complex ...

Job Description Our client is a technology-driven compliance innovator bringing together intelligent hardware, powerful software, and real-time data to transform how compliance is delivered and managed. This is a senior leadership role responsible ...

Our client is a technology-driven compliance innovator bringing together intelligent hardware, powerful software, and real-time data to transform how compliance is delivered and managed. This is a senior leadership role responsible for overseeing ...

Summary: We're hiring an Infrastructure Engineer to take ownership of a well-established cloud and internal IT environment within a growing SaaS tech business. It's a great opportunity for someone who wants full ownership of infrastructure rather than being a small part of a bigger team. ...

As a Product Marketing Manager, you will be responsible for driving positioning, go-to-market execution and commercial impact across key areas of the Zellis portfolio. Your focus is clear: turn insight into revenue. You ...

role bridges technical support and customer success, ensuring a smooth implementation journey and strong client retention. This role would suit someone with experience in SaaS onboarding, implementation support, or customer success within a technology-driven business. The Role & responsibilities of the candidate: Manage end-to-end client onboarding process Deliver … usage and engagement Maintain onboarding documentation and training materials Support continuous improvement of onboarding processes Ensure high customer satisfaction and retention Requirements: Experience in SaaS onboarding, customer success, or support Strong communication and presentation skills Technically confident and comfortable learning new platforms Highly organised with strong attention to detail Ability ...

wider digital sales and partner engagement strategy Skills and Experience Experience operating within large international matrix organisations Background within technology, telecoms, cloud, SaaS, digital services or channel-led environments Experience driving behavioural change, engagement or digital adoption programmes Comfortable influencing across regions and functions without direct hierarchy Strong operational … skills Confidence operating at scale across dispersed international teams Likely Backgrounds Technology distribution or partner/channel environments Digital sales or commercial transformation programmes SaaS or platform-led businesses International matrix organisations with distributed regional teams Personal Style Grounded and practical Strong presence and credibility without being overbearing Comfortable working ...

with Development, Operations, and Commercial teams to deliver high-quality, market-ready solutions. This role would suit someone with experience in product management within SaaS, IoT, or compliance-led technology environments. The Role & responsibilities of the candidate: Define product vision and roadmap Gather and prioritise product requirements Translate business needs … testing and feedback integration Monitor product performance post-launch Ensure regulatory and compliance alignment Requirements: Proven experience in Product Management Strong technical understanding of SaaS or IoT platforms Experience managing product lifecycle end-to-end Commercial awareness and market insight Excellent stakeholder management skills Analytical mindset with data-driven decision ...

Customer Support to maintain high-quality, reliable data outputs. This role would suit someone with strong analytical skills and experience handling data in a SaaS or technology environment. The Role & responsibilities of the candidate: Maintain and validate compliance data within the platform Generate customer reports and dashboards Identify data discrepancies … organisational skills Ability to manage deadlines and multiple tasks What our Client can offer in return: Salary circa £30,000 Training in compliance and SaaS systems Clear progression opportunities Collaborative team environment Exposure to innovative technology solutions ...

align operational delivery with long-term business objectives. This role would suit an experienced Operations Director, General Manager, or Managing Director from a SaaS, technology, or compliance-led business The Role & responsibilities of the candidate: Lead company-wide operational strategy and execution Drive commercial performance, revenue growth, and profitability Oversee … technical teams Ensure regulatory and data compliance standards are maintained Represent the business with key partners and stakeholders Requirements: Proven Senior leadership experience within SaaS, technology, or compliance sectors Strong management experience Experience scaling a growing business Excellent stakeholder management skills Strategic thinker with hands-on operational capability Data-driven ...