ready to take on this exciting challenge and contribute to the continued success of an expanding business, apply now to become our clients newest ServiceDeskSupport member in Penmaenmawr, North Wales! This role isn't just about the present; it's about building a future. As … part of the company's commitment to nurturing talent and fostering career development, the ServiceDeskSupport position offers a clear pathway for progression to a more senior role within the organisation. They value ambition, dedication, and the drive to succeed, and for the right candidate, this … just looking for a job but a career with long-term prospects, then we encourage you to apply and embark on this journey. The ServiceDeskSupport professional will play a pivotal role in the organisation. As a key member of the service team, you'll more »
ServiceDeskSupport Analyst - 5 days on site We are looking for an experienced and talented ServiceDeskSupport Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great … the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a … front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for more »
STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD. An excellent opportunity has arisen to join ICT Services in ABUHB. Reporting to the ICT ServiceDesk Team Lead, the post holder will be part of busy ICT ServiceDesk Team providing technical support to staff … The role requires a self-motivated individual, able to demonstrate an aptitude for technology and a flair for troubleshooting. Able to demonstrate excellent customer service, have excellent planning and administrative skills and the ability to manage their time effectively ensuring all objectives and deadlines are met. The ability to … professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and more »