18 of 18 Permanent ServiceNow Jobs in Wales

Experience with device OS installation, re-imaging, and cross-platform troubleshooting (ping, traceroute, etc.). Familiarity with ITIL best practices and tools such as ServiceNow . Excellent customer service, call handling, and communication skills. Strong incident management and hardware/software troubleshooting capabilities. ...

Linux OS troubleshooting and server management Proven ability to manage multiple releases across diverse platforms. Experience with ticketing and change management tools (e.g., ServiceNow, Jira).. Proficiency in developing automation and release management tools along with scripts necessary for the construction, continuous integration, and deployment of software release. Excellent communication ...

Title: ServiceNow Developer Location: Remote (UK/Europe) Job Type : Contract Summary We are looking for an enthusiastic and highly skilled ServiceNow Developer to support and enhance our ServiceNow platform, with a strong focus on the Strategic Portfolio Management (SPM) module. In this role, you will collaborate in a dynamic … challenges, and can design scalable solutions with minimal disruption to the environment Required Skills & Qualifications Minimum 3+ years of hands-on experience with the ServiceNow platform, specifically within the SPM module Servicenow Certified Application Developer Strong understanding of ITSM and general ServiceNow architecture Solid grasp of ITIL principles and best ...

Title: ServiceNow Developer Location: Remote (UK/Europe) Job Type : Contract Summary We are looking for an enthusiastic and highly skilled ServiceNow Developer to support and enhance our ServiceNow platform, with a strong focus on the Strategic Portfolio Management (SPM) module. In this role, you will collaborate in a dynamic … challenges, and can design scalable solutions with minimal disruption to the environment Required Skills & Qualifications Minimum 3+ years of hands-on experience with the ServiceNow platform, specifically within the SPM module Servicenow Certified Application Developer Strong understanding of ITSM and general ServiceNow architecture Solid grasp of ITIL principles and best ...

enjoys working closely with service teams, analysing data, and helping incidents move through to resolution efficiently. This is what you’ll be doing Monitoring ServiceNow queues, tracking incident progress, and identifying delays or bottlenecks that impact resolution times. Reviewing aged tickets, analysing trends, and providing recommendations to improve turnaround times ...

enjoys working closely with service teams, analysing data, and helping incidents move through to resolution efficiently. This is what you'll be doing Monitoring ServiceNow queues, tracking incident progress, and identifying delays or bottlenecks that impact resolution times. Reviewing aged tickets, analysing trends, and providing recommendations to improve turnaround times ...

centre environments Strong written and verbal communication skills High-level understanding of IT infrastructure (networks, servers, cloud) is essential Familiarity with incident management tools (ServiceNow, Remedy, Jira Service Management) Knowledge of the ITIL framework (certification preferred) Exceptional decision-making and organisational skills Key Responsibilities: Lead Major Incidents: Oversee incidents from ...

Management Proven delivery of large-scale enterprise go-lives Strong understanding of ITIL Service Transition, change management, and release governance. Hands-on experience with ServiceNow (asset management, CMDB, incident/problem/change management). Familiarity with Jira for software change planning. Experience in disaster recovery planning, backup strategies ...

Alcor Solutions is seeking a highly skilled ServiceNow Architect to lead the design and delivery of innovative solutions across the ServiceNow platform. In this role, you will serve as a trusted advisor to clients, helping them realize business value through the strategic use of ServiceNow. You will provide architectural leadership … technical expertise across the platform, ensuring scalable, secure, and high-performing solutions. Key Responsibilities Act as the Technical Solution Owner for ServiceNow engagements, from presales through delivery. Define solution architecture across one or more ServiceNow product lines including ITSM, ITOM, HRSD, CSM, GRC, or SecOps. Lead client-facing workshops ...

Alcor Solutions is seeking a highly skilled ServiceNow Architect to lead the design and delivery of innovative solutions across the ServiceNow platform. In this role, you will serve as a trusted advisor to clients, helping them realize business value through the strategic use of ServiceNow. You will provide architectural leadership … technical expertise across the platform, ensuring scalable, secure, and high-performing solutions. Key Responsibilities Act as the Technical Solution Owner for ServiceNow engagements, from presales through delivery. Define solution architecture across one or more ServiceNow product lines including ITSM, ITOM, HRSD, CSM, GRC, or SecOps. Lead client-facing workshops ...

We're looking for a proactive and customer-focused Support Technician to join our fast-paced FLR (First Line Response) team. Supporting an international customer base, you'll play a key role in delivering high ...

partnered with a leading digital transformation consultancy to hire an experienced ServiceNow Technical Lead to support enterprise-level delivery projects across ITSM, ITOM, and custom ServiceNow applications. Role Overview: You'll take ownership of the technical direction, design, and delivery of ServiceNow solutions. The role involves leading development teams, working … implementations meet best practice and customer requirements. Key Responsibilities: Lead technical design sessions and oversee solution implementation Act as the primary technical authority on ServiceNow development Provide hands-on expertise across ITSM, ITOM, and custom applications Collaborate with business and technical stakeholders to define requirements Ensure quality assurance, code reviews ...

partnered with a leading digital transformation consultancy to hire an experienced ServiceNow Technical Lead to support enterprise-level delivery projects across ITSM, ITOM, and custom ServiceNow applications. Role Overview: You'll take ownership of the technical direction, design, and delivery of ServiceNow solutions. The role involves leading development teams, working … implementations meet best practice and customer requirements. Key Responsibilities: Lead technical design sessions and oversee solution implementation Act as the primary technical authority on ServiceNow development Provide hands-on expertise across ITSM, ITOM, and custom applications Collaborate with business and technical stakeholders to define requirements Ensure quality assurance, code reviews ...

processes and ensure timely remediation. Manage and maintain LogicMonitor for cloud platform monitoring: Create and update logicmodules Configure alert rules and escalation chains Manage ServiceNow integration for incident handling Build and maintain dashboards Optimize alerting to prevent alert storms and missed alerts Provide support for ITHC coordination, access provisioning … Defender for Cloud: Deploy and manage Workbooks Configure Azure Policies for security posture Implement regulatory compliance templates Hands-on experience with LogicMonitor and ServiceNow integrations Proven ability to lead incident response and vulnerability remediation efforts Nice-to-Have Skills: Familiarity with multi-cloud environments (AWS, GCP) Experience in coordinating ITHC ...

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. ...

optimisation, and performance management. Familiarity with automation, analytics, and operational transformation in ITAM or related services. Familiarity with leading market SAM & ITAM Technology platforms (ServiceNow ITAM, Flexera, etc.) Excellent communication and stakeholder management skills. Preferred Qualifications: Hands-on experience with ServiceNow ITAM (SAM Pro, HAM Pro) and Flexera (Flexera ...

Cyber Business Analyst | Cyber BA | ServiceNow | Risk management | £375 a day Outside IR35 | Contract 6 months | Extension likely I am working with one of the largest organisation globally, they are specialised in providing a wide range of consumer goods. Currently they are in the middle of a large project implementing … Finance departments of this business. They need a seasoned Business Analyst with strong experience of Cyber projects particularly Risk Management, and any experience of ServiceNow or the FMCG industry would be very beneficial. Key Skills Experience delivering complex Cyber Security/Risk Management projects Experience delivering on large scale technical ...

Identity & Access Management Engineer, SailPoint IdentityIQ Opportunity overview You will work on a high-profile SailPoint IdentityIQ implementation within a regulated financial services environment. You will support an enterprise IAM rollout and work closely with ...