2 of 2 Permanent Support Engineer Jobs in Wales

1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £25,400-£28,000 A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real … variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. Working More ❯

Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command and Control (C2) weapon systems. We work with cutting-edge technology at the forefront of European missile system design … ensuring the delivery of safe, secure, and reliable products to our customers. Key Responsibilities: We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise. A significant aspect of this role involves debugging and … software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers. The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position. This role offers the opportunity to work across multiple applications on both land and maritime projects More ❯