2 of 2 Permanent Technical Specialist Jobs in Wales

exciting permanent opportunity has arisen for a Customer Technical Support Specialist to join a dynamic and fast-growing technology team based in Cardiff. You'll be responsible for delivering first- and second-line technical support to customers across the UK, helping users make the most … part in shaping how AI-assisted tools enhance the overall support experience within a modern SaaS environment. Key Responsibilities Provide first- and second-line technical support via web chat, email, and phone. Diagnose and troubleshoot software issues, escalating with clear and detailed reports when required. Assist customers with onboarding ...

exciting permanent opportunity has arisen for a Customer Technical Support Specialist to join a dynamic and fast-growing technology team based in Cardiff. You'll be responsible for delivering first- and second-line technical support to customers across the UK, helping users make the most ...