21 of 21 Permanent Telecoms Jobs in Wales

ITIL v4 Foundation certification (essential) Previous experience as a Service Delivery Manager, Service Manager or Customer Success Manager within a technology, managed services or telecommunications environment Experience managing a strategic or enterprise customer Strong understanding of ITIL service management principles Experience producing service reports and presenting to senior stakeholders Commercial ...

/setup, PC upgrades, firewall swap, etc) Perform routine maintenance on hardware, software, and networks to ensure optimal performance. Investigate and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues. Create and maintain detailed records of user requests and reported issues in a ticketing system. Install ...

business has grown organically and has been built through forging strong and positive relationships with our customers. We provide a variety of IT and Telecommunications products and solutions to our customers and no two days are the same. Responsibilities will include: Provide remote telephone, workshop and email technical support Diagnose ...

service and follow through to completion. Ensure the highest standard of professional conduct and service to both customers and colleagues. A background in telecoms would be extremely advantageous. The Candidate - Customer Success Manager - Account Manager To be successful in the role you will have the following experience: Experience ...

Personal & Executive Assistant - Cardiff About the Role Entrepreneur and owner of a rapidly growing UK telecoms company is seeking a highly capable Personal & Business Assistant to work directly alongside the founder across both lifestyle and business operations. This is a high-trust, fast-paced role for someone who is extremely ...

both verbal and written. Comfortable using CRM platforms and sales tools to manage pipelines and activity. Able to quickly grasp technical concepts related to telecoms and managed services and translate them into business value. Monday to Friday 9-5 20 days holiday initially, increasing each year ...

where it's missing. What You'll Bring You'll bring demonstrable experience in service delivery, service management, or project management, ideally within technology, telecommunications, or managed services. You’ll have a proven track record of managing customer-facing delivery across multiple concurrent workstreams. Experience operating with or implementing ...

backgrounds for this position providing you are an experienced Sales Manager from a B2B background with particular interest in those who come from a telecoms, IT, or technology solution background. You are ambitious, outgoing and an enthusiastic communicator who can demonstrate the qualities and tactics required to coach and develop ...

ensure learners successfully progress through Gateway and achieve their qualification. Promote learner engagement and identify any additional support requirements. Apprenticeship Coordinator Requirements: Experience within telecommunications, communications, network engineering or a related technical discipline would be advantageous. An ex-Royal Signals Electronic Warfare Systems Installer (EWSI) background would be highly advantageous. ...

Job Title: Comms Helpdesk Technician (Desk-Based) Location: Office-based role, Pencoed, Bridgend, South Wales Salary: £28,000 - £30,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to ...

business has grown organically and has been built through forging strong and positive relationships with our customers. We provide a variety of IT and Telecommunications products and solutions to our customers and no two days are the same click apply for full job details ...

technology solutions provider seeking a hands-on Field Engineer to install, maintain and support a range of business technology solutions, including IT infrastructure, networking, telecoms, CCTV, managed print and EPOS systems. Key Responsibilities Install and support network cabling, routers, switches, W... CRWG1_UKTJ ...

Full Time. Salary: Negotiable. This senior role offers an opportunity for an experienced leader to shape the future of Network Operations within an evolving telecommunications business. As Head of Network Operations Transformation, you will lead a multi-year transformation agenda to improve operational performance, drive excellence, and support the evolution ...

surrounding areas. Desirable Experience: A strong splicing background (candidates with their own equipment are highly preferred). A Strong knowledge of installing and commissioning telecommunications equipment. Solid understanding of Virgin Media core and transmission network Compensation & Terms Role Type: Contractor Day Rate: £220 per day (negotiable based on experience) Night ...

Services, Networks, or Infrastructure Configure, deploy, and maintain operational and tactical communication systems Engineer radios, satellite systems and computer networks Build voice and data telecommunications networks Earn an apprenticeship in Network Engineering or Cable Installing To qualify, you must be between 16 years 6 months and 35 years 6 months ...

Field-based role, completing required site visits where issues cannot be resolved remotely. Key Responsibilities: Incident Management (Advanced Comms): Diagnose and resolve escalated telecoms and connectivity incidents in line with ITIL best practice. Service Level Management: Manage tickets within SLA, ensuring accurate updates, detailed diagnostics, and clear resolution notes. Ownership … contribute to knowledge base improvements. Service Communication: Provide clear, professional updates and manage customer expectations effectively. Out-of-Hours & On-Call Support: Support telecoms services during scheduled weekend or out-of-hours cover, following escalation paths for major incidents. Customer Experience Excellence: Deliver a reliable, professional support service, focused ...

supporting major incident response and service restoration. Knowledge Management & Documentation: Maintain and enhance technical documentation, known error records, and Knowledge Base articles related to telecoms and networking solutions. Collaboration & Service Improvement: Work closely with IT and Comms Specialists to improve processes, reduce escalations, and strengthen service delivery across the business. … ticketing systems, RMM tools, and third-party platforms to manage workload, prioritise tasks, and maintain data accuracy. Out-of-Hours Support: Provide support for telecoms and connectivity services during scheduled weekend shifts, escalating to on-call specialists in line with defined processes. Customer Experience Excellence: Provide a professional, reliable support ...

ensuring outstanding service delivery for both our internal teams and partner environments. Key Responsibilities: Incident Management: Act as the first point of contact for telecoms-related incidents, logging, categorising, and prioritising faults in line with ITIL best practice. Service Level Management: Manage and resolve tickets within agreed SLAs, ensuring timely … ticketing systems, VoIP management portals, and monitoring tools to manage workload efficiently and maintain accurate service records. Out-of-Hours & On-Call Support: Support telecoms services during scheduled weekend or out-of-hours cover, following escalation paths for major incidents. Customer Experience Excellence: Deliver a reliable, professional support service, focused ...

Sales Specialist – Mobile/Telco Outstanding opportunity for an experience telecoms sales professional with experience in Mobile, to join their award-winning team. This role can be desk based or field-based role offering fantastic training and development and progression prospects. £38k - £52k basic depending on role and experience. Realistic … grow your career with one of the most successful ICT brand leaders. Our client is looking for a confident, self-starter with a solid Telecoms knowledge especially within mobility. The right candidate will possess the correct attitude, drive, and experience. The Role: Account Management and Business Development You will ...

Finance Business Partner will play a crucial role in driving financial performance and strategic decision-making within the Technology & Telecoms industry. This permanent position offers the opportunity to lead financial insights and influence key business outcomes. Client Details Our client is a medium-sized organisation within the Technology & Telecoms sector … financial planning, analysis, and business partnering. Excellent communication and stakeholder management skills. Proficiency in financial modelling and advanced Excel skills. Knowledge of the Technology & Telecoms industry is advantageous. A proactive and solution-oriented approach to challenges. Job Offer Competitive salary ranging from £ per annum. Car Allowance Hybrid working arrangement with ...

technology solutions provider seeking a hands-on Field Engineer to install, maintain and support a range of business technology solutions, including IT infrastructure, networking, telecoms, CCTV, managed print and EPOS systems. Key Responsibilities Install and support network cabling, routers, switches, Wi-Fi and VoIP systems. Configure and maintain IT, cloud … network issues. Conduct site surveys and assist with project delivery. Deliver excellent customer service and maintain high installation standards. Requirements Experience in IT, networking, telecoms or technology installations. Strong troubleshooting and customer service skills. Experience with structured cabling and use of hand/power tools. Full UK driving licence ...