Technical Services Delivery Manager
- Hiring Organisation
- 100% IT Recruitment Ltd
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent
- Salary
- £55,000
resilient service performance across various sites in the UK. You will play a leading role in shaping service outcomes, representing the voice of the user, and ensuring that operational activity is aligned with secure by design principles, accreditation boundaries, and technical roadmaps. Role Overview As the Technical Service Delivery … Lead Incident, Problem, and Change Management, including CAB chairing. * Run structured engagement forums including weekly operational syncs and programme reviews. * Lead transition activities including UAT, hypercare, service acceptance, and PIRs. * Ensure CMDB accuracy, RACI clarity, and governance of vulnerability findings. * Represent Service at technical governance groups and translate technical ...