20 of 20 Permanent User Experience Jobs in Wales

history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Principal UX Architect to join our growing business. Purpose of the role The UX Architect will be responsible for defining and driving the overall user experience (UX) strategy for our … a consistent, accessible, and engaging experience for our customers across all platforms (web, mobile, app, and emerging channels). This role will lead the development of our internal UX practice, embedding customer-centric design thinking into our product development lifecycle and ensuring that every interaction reflects our brand values and meets customer needs. In this role, you can expect … to: Define the companys overarching UX vision and strategy, aligning it with business objectives and customer needs. Establish and champion UX principles, frameworks, and standards to guide design consistency and quality across platforms. Build and mature the organisations UX practice, including processes, tools, governance, and ways of working. Advocate for the customer at all stages of the product lifecycle, ensuring More ❯

Description At Motability Operations, we put our customers and users at the heart of everything we do - and it shows. With an exceptional 96% customer satisfaction score, our UX team plays a critical role in shaping intuitive, inclusive, and impactful digital experiences that genuinely make a difference in people's lives. Joining our UX team means stepping into a collaborative … clear narratives, artefacts and measurable goals. Promote accessibility and inclusion, with strong practical knowledge of WCAG 2.2 and how to apply it across web and native experiences. Represent the UX discipline across Motability Operations, raising awareness of its value and impact. Shape end-to-end experiences Oversee experience quality from discovery through to measurement, ensuring the right problems are … test behavioural hypotheses, monitor impact, and refine standards over time. Support designers in learning behavioural design methods and applying them responsibly in their day-to-day work. Grow the UX community Coach and mentor designers at all levels, creating conditions where people do their best work. Shape and promote a culture of design excellence, ensuring the UX team grows in More ❯

payroll, contractor engagement and compliance solutions within the construction industry. We're the technology division of Indigo Group, leveraging deep sector expertise to build software solutions that solve real user and business problems. Our mission is to build apps and tools that quietly help hardworking people and businesses handle money tasks and paperwork with less effort and stress. What … accelerate development cycles, improve code quality, and maximise productivity Technical Strategy: Ensure all applications and platforms support current business needs and future growth requirements What You'll Bring Essential Experience Technical Leadership: 3+ years leading technical teams with proven track record of delivery Multi-Platform Experience: Experience managing both new development and legacy system operations Azure/… Cloud Expertise: Hands-on experience with Azure, microservices, and auto-scaling infrastructure Platform Development: Experience building and delivering mobile-first applications and API architecture DevOps & Automation: Strong background in CI/CD, automated testing, and deployment pipelines Migration Expertise: Experience managing complex system transitions while maintaining service continuity API Strategy: Experience designing and implementing robust API More ❯

on schedule. Analyze market trends, customer feedback, and competitive landscape to inform product decisions. Drive cross-functional alignment and manage stakeholder expectations. Monitor product performance and iterate to optimize user experience and business outcomes. Skills & Experience: Proven experience as a Product Manager or similar role managing digital products. Strong understanding of product management frameworks and agile … communication, stakeholder management, and leadership skills. Data-driven mindset with ability to translate insights into actionable plans. Ability to manage competing priorities in a fast-paced environment. Familiarity with user experience design and technical concepts is a plus. Qualifications: Bachelor's degree in Business, Computer Science, Engineering, or related field preferred. Relevant certifications (e.g., Certified Scrum Product Owner More ❯

Job summary An opportunity for a Principal Digital Operations Manager has arisen to join the End User Services team at Cwm Taf Morgannwg University Health Board, based at Williamstown, with a need to also work at other locations across the organisation as and when required. You will provide End User Services operational support to clinical and non clinical … users across the healthboard. The candidate will require operational support experience, leadership and experience of supporting users with applications and devices. You must demonstrate experience working within ICT and leading on an ICT function within your application which are essential for this role. The role will provide day to day management of the End User Services … Operational Support Managers and teams. The role sits within the wider End User Services Team, which currently includes, Microsoft 365, EndPoint Management, End User Experience, Mobilisation, Capital Rollouts, Service Desk and Desktop Support. The team supports a wide array of technologies and is filled with hard working, highly skilled staff. Through this team, the post holders get More ❯

Role: Lead User Researcher (x2) - GDS Location: Cardiff, Wales. Hybrid - minimum of 1 day a week on site. Salary: Band 8a (£55,690) Pension : 23.7% The Opportunity: Digital Health and Care Wales vision is to provide world leading digital services, empowering people to live healthier lives, and transforming health and care for everyone in Wales. It is a multi … award-winning organisation, and was twice voted the UK's Best Place to Work in IT. We are now helping DHCW to find x2 Lead User Researchers who can plan and lead user research activities in teams and on more complex services. Management, Leadership & Training Mentor, coach and develop researchers, advising on tools and methods. Deliver core training … on specialist research practices across programmes. Act as an expert advocate for user-centred approaches. Build organisational buy-in and continuously improve team practice. Planning & Design Lead and plan user research for complex services and user journeys. Select, promote and embed appropriate research approaches across teams. Align research activities with organisational priorities, service design, and policy. Propose More ❯

using social media platforms. Present findings to stakeholders and influence product and business decisions with evidence-backed insights What we’re looking for: 5+ years of experience in UX research, ideally within hardware/connected products Experience running Design Thinking Experimentation – Identifying risky assumptions, forming testable hypotheses, using metrics, running “in-market” experiments Strong knowledge of user research methods, including interviews, usability testing (moderated and unmoderated), survey design, and behavioural analysis Synthesising various data sources, like trends, customer insight, app data, sales data, etc. Proven experience in advocating for user research, helping teams understand and act on participant needs and behaviours Knowledge of competitive analysis and the ability to assess market trends and product … sentiment Experience leveraging social media platforms for user engagement, feedback monitoring, and participant recruitment Experience using research tools and platforms (e.g. for recruitment, testing, analysis, and documentation) Benefits: Hybrid working: 3 days in our Caerphilly office, rest remote Annual, all-expenses-paid trip to a UK or EU design or research conference The chance to help shape More ❯

international education. Salesforce is the organisation's critical operational backbone, used by 16-18 business teams across the globe. With a new version set to be implemented to improve user experience and efficiency, a dedicated UK Salesforce team of engineers and analysts has been established - and you could be part of it. The role As a DevOps Engineer … stakeholders. You'll work on a highly customised Salesforce platform, applying your technical expertise to deliver robust, scalable, and efficient solutions. This role requires deep technical understanding, hands-on experience with Salesforce architecture, and strong development skills - alongside the ability to thrive in a collaborative, product-focused environment. Skills & experience required Deep knowledge of Salesforce (essential) Proven experience as a developer Experience with DevOps, GIT, and CI/CD pipelines Infrastructure as Code experience Strong configuration management skills in complex environments Salesforce certification (advantageous) This role will see you in the Cardiff office 2 days per week so applicants must live in a commutable distance or be willing to relocate. As well as a salary More ❯

per annum Are you a Frontend Developer with a sharp eye for design and detail? We're looking for someone who loves building beautiful, responsive user interfaces and thrives when turning concepts into polished, production-ready applications. Our client is a seasoned Financial technology subject matter expert with an enviable client base. The platform is mature, secure, performant, and … Nice-to-haves Node.js and/or Laravel PHP (for those who enjoy occasional full-stack crossover) A natural curiosity for design systems, usability and the finer details of user experience Tools & culture They're open-minded about AI-assisted coding and using AI in your workflow Supportive team environment, with space to grow, whether you're a … few years in or already senior Projects where your input genuinely shapes the final product Experience needed Strong frontend development skills with React + TypeScript An eye for design! You don't need to be a designer, but you know when something looks off (!) A collaborative mindset and a willingness to learn (and share what you know) If you More ❯

per annum Are you a Frontend Developer with a sharp eye for design and detail? We're looking for someone who loves building beautiful, responsive user interfaces and thrives when turning concepts into polished, production-ready applications. Our client is a seasoned Financial technology subject matter expert with an enviable client base. The platform is mature, secure, performant, and … Nice-to-haves Node.js and/or Laravel PHP (for those who enjoy occasional full-stack crossover) A natural curiosity for design systems, usability and the finer details of user experience Tools & culture They're open-minded about AI-assisted coding and using AI in your workflow Supportive team environment, with space to grow, whether you're a … few years in or already senior Projects where your input genuinely shapes the final product Experience needed Strong frontend development skills with React + TypeScript An eye for design! You don't need to be a designer, but you know when something looks off (!) A collaborative mindset and a willingness to learn (and share what you know) If you More ❯

a variety of impactful projects, including: =Building a new training portal (think account maintenance, Active Directory integration-no SCORM courses here)=Developing a non-payment booking solution to streamline user experience Tech StackWe're especially keen on: =Strong JavaScript experience (essential)=C# (nice to have)=Native mobile app development (possible for one project) What We're Looking More ❯

Lead Product Analyst Department: Data & Analytics Employment Type: Full Time Location: Cardiff Description Hybrid: 2 days per week in-office. Depending on experience, the internal title could also be Staff Product Analyst. In 2002, we became the first insurance comparison site. Our purpose is to make the process of sorting your insurance, utilities or personal finances as easy as … a member of the comparison analytics team, you will partner with the product teams who manage our key comparison journeys and play a pivotal role in crafting the ultimate user experience for customers. Join us on our mission to allow anyone in the UK to confidently and effortlessly find insurance plans which suit their needs, empowering consumers to … in our quote journey, and what are the most effective ways to improve conversion? How can we use what we know about our customers to tailor and personalise their experience? What impact does this have on conversion? What incentives drive and influence transacting and acquisition on our funnels and channels? What youinden What you'll be doing: Develop robust More ❯

insights with product teams, and contribute to projects that enhance the digital workplace experience. Collaboration: Work closely with other teams within Digital to maximise efficiency and deliver a harmonised user experience across all sites. Communication: Represent DW in meetings with business representatives, promoting new developments and strategy changes. What We're Looking For Experience using ServiceNow or … similar ITSM tools. Strong understanding of customer and client needs. Proven ability to liaise with stakeholders and work with vendors. An autonomous, proactive approach to problem-solving. Experience in aviation or a similar industry is desirable, but not essential. Previous Airbus experience is a plus, but not required. Why Join Us? Inclusive Culture: We celebrate diversity and are More ❯

Overview Join our operational research team as an innovative senior frontend developer! While we value full-stack experience, your primary focus will be on frontend development. In this role, you'll work hand-in-hand with our talented operational research experts, designers, and project managers to craft captivating digital experiences for our clients. You'll enjoy a variety of … a deployment infrastructure for web and native applications that adheres to client security requirements Collaborate with design team and project teams to ensure the technical feasibility of UI/UX designs Support business development, marketing and design with HEOR website performance improvement, accessibility and maintenance Contribute to new project proposal development by identifying solutions to client needs Provoke the industry … practices Support the development and implementation of solutions to optimise internal processes and productivity e.g. via internal web apps/tools What you'll bring to the team Proven experience as a full stack developer, ideally within regulated sectors (e.g. healthcare, insurance, finance), with exposure to consulting or the pharmaceutical industry Degree or equivalent experience in Computer Science More ❯

Location: Liverpool/Newport/Norwich/Birmingham Strategic Product Management - Proven experience in setting the vision and strategy for a digital product. You can demonstrate how you've created and managed a product roadmap to deliver measurable outcomes throughout the product's lifecycle. Implementing user-centred design (UCD) & Research - A deep understanding of user-centred design. … You can provide clear examples of how you've used user research and data insights to make critical product decisions that improve the user experience. Agile Methodologies - Experience leading and coaching teams in complex environments using agile principles. You can describe how you've fostered a culture of continuous improvement and adapted processes to ensure effective delivery. … you've built strong relationships with senior stakeholders, managed conflicting priorities, and achieved consensus to support your product's goals. Commercial Acumen & Data-Driven Decisions - Strong commercial awareness with experience in securing investment. You must show how you use data and evidence to guide your strategic thinking and decision-making.You will be assessed against the following Technical Skills Competitive More ❯

always looking for extraordinary talent. If you love what you do, get in touch today! We're looking for a Lead Engineer with a passion for building high-quality, user-centric mobile experiences to drive the development and evolution of the mobile app, a React Native application available on both iOS and Android. As a Lead Engineer, you'll … push notifications and deep-linking. What you'll be doing Leading the technical design and implementation of new features, writing clean, efficient, and well-tested code. Collaborating closely with UX/UI designers to translate design concepts into seamless and intuitive user interfaces, providing expert guidance on mobile best practices. Championing code quality and robust testing strategies across the … continuous improvement within the team. Data Driven Utilise rich logs, metrics, and data to monitor and improve system performance & reliability What we look for in you Extensive hands-on experience with React Native , demonstrated by successfully building and launching complex applications for both iOS and Android. Proven track record of managing and releasing applications on the Apple App Store More ❯

organisation Manage your time effectively between team and org level contributions Rotate around the business to build relationships and act as a multiplier What we look for in you Experience working in large and small agile teams of engineers, and eager to collaborate with other disciplines, such as Marketing, Data Analytics & Product Owners Good understanding of Cloud technologies, and … 3rd Party API Integrations. As well as a strong appreciation of A/B Testing, Monitoring and DevOps principles Solid understanding of mobile app development principles, including UI/UX design, performance optimization/monitoring, capturing analytics and security best practices. A breadth of knowledge and experience with native app development using all aspects of software development and familiarity … with cross platform frameworks. Experience with React Native is a must for success in this role. Proficiency in the entire mobile app release process, including app store submission, version control, branch strategies and over the air(OTA) updates and deployments Pragmatic approach to deliver effective solutions to address business & consumer challenges Committed to your own development and excited to More ❯

across all verticals. What you'll do This role is part of a Backbase product team in R&D. It is a multidisciplinary team of experienced and highly skilled UX designers, software engineers, QA engineers, and technical writers. As part of the team, you will contribute to new and existing functionalities, proof of concepts, and technical improvements that will be … including design; You are able to communicate clearly and confidently across all levels to get buy-ins from technical stakeholders as well as from your team members; You have experience with Java, Spring, Maven, CI and CD; You have experience with microservices and modern container orchestration platforms, particularly Kubernetes (K8s), and containerized application deployment. Knowledgeable of relational databases … You have experience with non-functionals such as security, performance, scalability etc.; Experience in the banking domain or Fintech products will be considered an advantage. Join our team at Backbase, we're known for our great work environment and providing opportunities for career growth. We're also committed to fostering a culture of collaboration, innovation, and growth. As More ❯

channel across their UK, US and EU markets- setting roadmap, CRO plans and international priorities. Manage a high-performing ecommerce executive and multiple specialist agencies. Own merchandising, promotions, and UX delivery for key campaigns (e.g. Black Friday, product launches) Be hands-on with CRO, testing and analytics to lift AOV and engagement across all sites. Collaborate with content, product, and … sources and territories. Initial priorities in the role are to elevate their website to international standards, define brand differentiation and build a team & strong agency partnerships! About You: Proven experience working in D2C product-led, Ecommerce brands Experience working in businesses generating £6.5M+ revenue Shopify experience is essential Strong understanding of CRO, A/B testing, user journey design, and performance tracking Previous experience managing large, high-SKU ecommerce sites is a must Previous agency & team management experience Strategic thinker who can take ownership of the Ecommerce function and deliver results Strong personality to handle digital transformation in a traditional business International expansion experience would be a bonus Passionate about the sports industry More ❯

managers, and designers, you will contribute to new product features while improving our existing mobile platforms. The successful candidate will be detail-oriented, collaborative, and passionate about delivering seamless user experiences. Key Responsibilities Develop and maintain high-quality mobile applications (iOS and Android). Collaborate with product managers and designers to create engaging, user-friendly mobile experiences. Integrate … or strong in one with exposure to the other and willingness to learn. Experience integrating with backend APIs. Familiarity with Git and collaborative workflows. Strong understanding of mobile UX design principles. Knowledge of app store deployment (Google Play, App Store). Desirable: Experience with Storyboards & SwiftUI, XML Templates & JetPack. Background in web/API-driven application development. Familiarity … with CI/CD tools for mobile development. Experience in SaaS or product-led environments. Basic understanding of backend or web technologies. Exposure to agile development practices. Qualifications: Degree in Computer Science, Software Engineering, or equivalent experience. Portfolio or published mobile applications is a strong plus. Job Benefits At Dye & Durham we strive to be visionaries! As a leader More ❯