3 of 3 Permanent User Research Jobs in Wales

behind that number are people. Citizens, professionals, businesses and public servants who rely on digital services that need to work clearly, accessibly and fairly. User research sits at the heart of that responsibility We are working with our recruitment partner (Inspire People) for this campaign to recruit User Researchers at Junior (EO), Mid (HEO) and Senior (SEO) level , helping shape national digital services that are grounded in real user needs and evidence, not assumptions. The role These roles sit within HMLR's Digital, Data and Technology Directorate , working in multidisciplinary teams across design, technology and policy. ...

such as VWO, GA4, Hotjar, and Looker Studio, youll design experiments, analyse performance, and deliver data-driven improvements across all phs websites. Key Responsibilities User Experience Design Lead UX design projects across phs websites and digital platforms. Conduct user research, create wireframes, prototypes, and user journeys. … portal. Improved website conversion rates and engagement metrics. Delivery of UX projects on time with measurable improvements. Key Skills & Experience Strong experience in UX research and CRO, preferably in B2B. Expertise with VWO, GA4, and Looker Studio; Salesforce familiarity is a plus. Knowledge of A/B testing principles ...

great time to join us as we're adopting new technologies and growing our technical professions. The role sits within the Research, Data and Digital Directorate and contributes directly to the organisation's strategic goals. You'll work closely with cross-functional teams, senior leaders, and external partners … technical expertise and mentorship to developers and digital colleagues. Collaborate with stakeholders to ensure systems meet technical, clinical, and business standards. Apply agile and user-centred development practices and collaborating with diverse teams. Follow data protection, cyber security, and national digital infrastructure standards in all development and maintenance activities. ...