3 of 3 Permanent User Research Jobs in Wales

Role: Lead User Researcher (x2) - GDS Location: Cardiff, Wales. Hybrid - minimum of 1 day a week on site. Salary: Band 8a (£55,690) Pension : 23.7% The Opportunity: Digital Health and Care Wales vision is to provide world leading digital services, empowering people to live healthier lives, and transforming health and care for everyone in Wales. It is a multi … award-winning organisation, and was twice voted the UK's Best Place to Work in IT. We are now helping DHCW to find x2 Lead User Researchers who can plan and lead user research activities in teams and on more complex services. Management, Leadership & Training Mentor, coach and develop researchers, advising on tools and methods. Deliver core … training on specialist research practices across programmes. Act as an expert advocate for user-centred approaches. Build organisational buy-in and continuously improve team practice. Planning & Design Lead and plan user research for complex services and user journeys. Select, promote and embed appropriate research approaches across teams. Align research activities with organisational priorities More ❯

won’t just be designing wireframes — you’ll be shaping digital journeys that thousands of people rely on. You’ll: Help create seamless, accessible experiences across our platforms. Support user research activities like interviews, surveys and usability testing. Turn insight into action with wireframes, journey maps and interactive prototypes. Collaborate closely with developers, project managers and designers to … a team check-in to prioritise tasks or review feedback. Mid-morning, you’re wireframing a new feature with input from the project lead. After lunch, you’re observing user testing on a new booking form and sketching refinements. By 4pm, you’re in a cross-team design sprint, mapping out a better way for customers to compare matches. …/UI design role. Aspiring to won't count. A portfolio showcasing your work, demonstrating your thought process and methodology. Confidence using Figma to prototype and design. Knowledge of user-centred design and accessibility principles. Ability to balance creative thinking with practical solutions. Strong communication and collaboration skills. Someone who’s curious, positive and always up for a design More ❯

vision and strategy for a digital product. You can demonstrate how you've created and managed a product roadmap to deliver measurable outcomes throughout the product's lifecycle. Implementing user-centred design (UCD) & Research - A deep understanding of user-centred design. You can provide clear examples of how you've used user research and data … insights to make critical product decisions that improve the user experience. Agile Methodologies - Experience leading and coaching teams in complex environments using agile principles. You can describe how you've fostered a culture of continuous improvement and adapted processes to ensure effective delivery. Stakeholder Engagement & Influence. Excellent communication and influencing skills. You can demonstrate how you've built strong More ❯