SharePoint, Teams, and Intune. Deliver IT projects (e.g. email migrations, Intune deployments, firewall installations, email threat protection implementations as well as internet connectivity and VoIP etc). Managing email and network security. Proactive and reactive monitoring and maintenance of client networks. Ensuring security and upgrades are applied to desktops and More ❯
Telephony. To take responsibility of the issue through to resolution, providing proactive and regular progress updates to internal/external customers. Build and Provision VoIP Orders for customers. Provisioning and installing hardware. Provide product training to customers. To provide day to day product support to existing customers To be competent More ❯
Telephony. * To take responsibility of the issue through to resolution, providing proactive and regular progress updates to internal/external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing hardware. * Provide product training to customers. * To provide day to day product support to existing customers * To be competent More ❯
Microsoft 365 implementations, and network design. A solid technical skillset and knowledge of: Windows Server () Microsoft Exchange VPN Technologies Microsoft 365 Administration Active Directory VoIP systems Networking (DHCP, DNS, TCPIP) Wireless Networking Firewall and Network Security Technologies Virtualisation (Hyper-V, VMWare), SAN, NAS PowerShell scripting for automation and tasks What … configuring, and repairing hardware and software. Supporting network performance and security by monitoring systems, investigating issues, and enforcing policies. Setting up backup solutions and VoIP systems. Level 3 Tasks Handling escalations from Level 1 and 2 teams. Managing server migrations, Microsoft 365 implementations, and onboarding new clients. IT consultancy and More ❯
is used and advise line manager of any requirements, shortfalls. Carry out surveys and update drawings and schedules. Install and test analogue, digital and VOIP telephone handsets and provide headset support as required. Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity. Perform Network More ❯
Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases and swift processing of Telephony VoIP and Broadband orders. The successful candidate will provide leadership, maintain operational st... More ❯
terminations as required by the Onnec portfolio of cabling systems. Carry out surveys and update drawings and schedules. Install and test analogue, digital and VOIP telephone handsets and provide headset support as required. Build, Rack and Stack Network and Server hardware in Data Centre Halls and provide connectivity. Perform Network More ❯
Pencoed, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
tech company providing IT & Comms technology to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic 2nd Line VoIP Engineer with experience in the ICT sector, particularly in VoIP/SIP and IP networks. The successful candidate will handle 2nd-line technical tickets, resolve … engineering team. This role may also involve visiting customer sites for on-site support. Main duties: Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and … repair VoIP services Deliver first class customer service at all times. Experience required: Proven knowledge and experience with VoIP technologies, SIP messaging, call flows and packet capture analysis. Strong understanding of IP networks, TCP/IP and troubleshooting network related issues. Familiarity with IP PBX systems and their configuration Ability More ❯
Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
tech company providing IT & Comms technology to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic 2nd Line VoIP Engineer with experience in the ICT sector, particularly in VoIP/SIP and IP networks. The successful candidate will handle 2nd-line technical tickets, resolve … engineering team. This role may also involve visiting customer sites for on-site support. Main duties: Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and … repair VoIP services Deliver first class customer service at all times. Experience required: Proven knowledge and experience with VoIP technologies, SIP messaging, call flows and packet capture analysis. Strong understanding of IP networks, TCP/IP and troubleshooting network related issues. Familiarity with IP PBX systems and their configuration Ability More ❯
Pencoed, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Comms support to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic Comms Helpdesk Engineer with experience in VoIP/SIP and IP networks. The successful candidate will handle 2nd-line technical tickets, resolve and triage issues, and, when necessary, escalate them to the … engineering team. This role may also involve visiting customer sites for on-site support. Main duties: Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and … repair VoIP services Deliver first class customer service at all times. Experience required: Proven knowledge and experience with VoIP technologies, SIP messaging, call flows and packet capture analysis. Strong understanding of IP networks, TCP/IP and troubleshooting network related issues. Familiarity with IP PBX systems and their configuration Ability More ❯
Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Comms support to small and medium businesses throughout the UK. They are looking for a skilled and enthusiastic Comms Helpdesk Engineer with experience in VoIP/SIP and IP networks. The successful candidate will handle 2nd-line technical tickets, resolve and triage issues, and, when necessary, escalate them to the … engineering team. This role may also involve visiting customer sites for on-site support. Main duties: Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and … repair VoIP services Deliver first class customer service at all times. Experience required: Proven knowledge and experience with VoIP technologies, SIP messaging, call flows and packet capture analysis. Strong understanding of IP networks, TCP/IP and troubleshooting network related issues. Familiarity with IP PBX systems and their configuration Ability More ❯
Telecoms client who are based in Deeside. Main Purpose Overseeing the daily operations, ensuring efficient resolution of customer cases and swift processing of Telephony VoIP and Broadband orders. The successful candidate will provide leadership, maintain operational standards, and act as the key point for troubleshooting and decision-making. You will … verbal communication skills for effective interaction with customers, suppliers, and internal teams. * Customer Service: A customer-focused mindset. * Technical Aptitude: Solid understanding of Telephony VoIP and Broadband technologies, with a willingness to stay updated on industry trends. * Problem Solving: Proactive in identifying and resolving issues efficiently. * Attention to Detail: Ensures More ❯