Provide 2nd/3rd line technical support for incidents and service requests. Troubleshoot and resolve hardware, software, and network-related issues. Administer and maintain Microsoft 365, Active Directory, and Windows Server environments. Support end-users with technical queries in a professional and friendly manner. Visit client sites to perform installations, maintenance, and troubleshooting. Document all technical issues, fixes, and More ❯
looking for: Minimum 35 years experience in a 2nd/3rd Line IT support role, ideally within a managed service provider or multi-client environment Strong technical knowledge in: Windows Server (2016/2019/2022) Microsoft 365 administration and support Active Directory, Group Policy, DNS/DHCP Networking (VLANs, firewalls, routers/switches) Virtualisation technologies (Hyper-V, VMware More ❯
platforms Log analytics, rule creation, tuning, and threat hunting Familiarity with security frameworks Azure and M365 security configuration and alert investigation Dashboards and visualisation tools Firewalls (CheckPoint, VMware NSX) Windows Server and Desktop environments XDR solutions – tuning and alert investigation Experience: Ideally, have strong experience in a similar role Relevant qualifications in IT Security, GRC ect. A proactive, curious More ❯
platforms - Log analytics, rule creation, tuning, and threat hunting - Familiarity with security frameworks - Azure and M365 security configuration and alert investigation - Dashboards and visualisation tools - Firewalls (CheckPoint, VMware NSX) - Windows Server and Desktop environments - XDR solutions - tuning and alert investigation Experience: - Ideally, have strong experience in a similar role - Relevant qualifications in IT Security, GRC ect. - A proactive, curious More ❯
platforms- Log analytics, rule creation, tuning, and threat hunting- Familiarity with security frameworks- Azure and M365 security configuration and alert investigation- Dashboards and visualisation tools- Firewalls (CheckPoint, VMware NSX)- Windows Server and Desktop environments- XDR solutions - tuning and alert investigationExperience:- Ideally, have strong experience in a similar role- Relevant qualifications in IT Security, GRC ect.- A proactive, curious, and More ❯
/qualifications: A degree or diploma in Information Technology, Computer Science, or a related field (or equivalent). Previous experience in an IT support or analyst role. Familiarity with Windows operating systems, Microsoft Dynamics NAV and/or Business Central. Experience with Power BI for data visualization and reporting. Exposure to API development using tools or languages such as More ❯
supported to develop your skills, with clear opportunities to move into 2nd and 3rd Line support as you grow. What You'll Bring: Solid 1st Line support experience across Windows desktops/laptops. Comfortable troubleshooting Microsoft Office Confident installing, configuring and resolving software issues. Even Better If You Also Have: Previous IT service desk experience. Basic networking knowledge (switches More ❯
CF31, Bridgend, Bridgend county borough, Mid Glamorgan, United Kingdom
Exponential-e
contact Provide 1st Line support to Exponential-e Customers to resolve any issues at first contact where appropriate What you’ll need to succeed: Experience in managing/troubleshooting Windows Desktop Operating Systems and Network solutions at 1st Line level Applicants will ideally be CompTIA A+ or studying towards Fundamentals level in Microsoft 365/Azure or Network Experience More ❯
Data Services Manager to improve restoration processes and tools Experience within any of the below an advantage HND or Degree in Computing (or equivalent experience) Hands-on experience with Windows and Linux systems a benefit Ability to install, configure, and troubleshoot operating systems, programs, and network services Comfortable working with physical hardware, RAID systems, and network cabling Basic scripting More ❯
with the Data Services Manager to improve restoration processes and toolsExperience within any of the below an advantageHND or Degree in Computing (or equivalent experience)Hands-on experience with Windows and Linux systems a benefitAbility to install, configure, and troubleshoot operating systems, programs, and network servicesComfortable working with physical hardware, RAID systems, and network cablingBasic scripting knowledge (Python, Bash More ❯
standard networking, storage classes and multi-node groups. Advanced Kafka administration, including topic configuration and disaster recovery. Knowledge of IP networking (TCP, UDP, firewalls, SSL). Familiarity with both Windows and Linux environments. Prior experience in application development, ideally SaaS and web-focused. Strong grasp of software engineering and design principles (patterns, event-driven architecture, CAP theorem). Security More ❯
standard networking, storage classes and multi-node groups. Advanced Kafka administration, including topic configuration and disaster recovery. Knowledge of IP networking (TCP, UDP, firewalls, SSL). Familiarity with both Windows and Linux environments. Prior experience in application development, ideally SaaS and web-focused. Strong grasp of software engineering and design principles (patterns, event-driven architecture, CAP theorem). Security More ❯
digital transformation projects. KEY RESPONSIBILITIES: IT Engineer - Manufacturing As our IT Engineering, you will: · Provide IT support and day-to-day maintenance of systems for all users · Manage servers (Windows & Ubuntu), Active Directory, virtual machines, backups, and IT documentation · Support Microsoft 365, Windows operating systems, and network devices (switches, firewalls, printers, laptops/desktops) · Assist with software installation … Software Development, or related field · Be experienced in IT or software development roles · Possess a strong understanding of IT infrastructure, network protocols, and IT security principle · Have experience with Windows Server, virtual desktops, SSH, cloud-based management tools, Jira, Confluence, GitHub, and BI reporting tools THE COMPANY: We manufacture top of the range products from office printers, to industrial … and/or markets, and worked with the following products and/or services: IT Engineer, IT Support Engineer, Infrastructure Engineer, Network Engineer, Software Developer, or Technical Support Analyst - Windows Server, Ubuntu, Active Directory, VMware/vSphere, SQL Server, MySQL, Microsoft 365, Azure, Fortinet, Cisco Meraki, PHP, Python, C#.NET Core, Laravel, Jira, Confluence, GitHub, BI reporting tools, and IT More ❯
the Carmarthen site 4–5 days per week. Travel occasionally to other sites to assist colleagues with project work, annual leave cover, and other support needs. Deliver support across Windows 10/11 operating systems, including troubleshooting and event log analysis. Offer software support and limited hardware support, including break/fix and fault finding. Manage Microsoft Server OS … with a willingness to learn and develop in non-standard environments. Previous experience in IT support, field services, or service desk roles is desirable. Good understanding of core technologies: Windows OS, Windows Server, Networking Strong communication skills – both written and verbal. Ability to work independently and collaboratively within a team. Capable of prioritising support tickets and managing workload More ❯
smart - planning your territory, tracking performance, and hitting your sales goals with confidence. We're Looking for Someone Who: Has proven experience in B2B sales - ideally in building plastics, windows and doors, or related sectors. Thrives in a field-based, customer-facing role - you enjoy being on the move and in front of people. Is a natural communicator and More ❯
smart - planning your territory, tracking performance, and hitting your sales goals with confidence. We're Looking for Someone Who: Has proven experience in B2B sales - ideally in building plastics, windows and doors, or related sectors. Thrives in a field-based, customer-facing role - you enjoy being on the move and in front of people. Is a natural communicator and More ❯
Third Line Service Desk Engineer Annual Salary: £30,000 - £35,000 Location: Cardiff Job Type: Full-time - Shift Pattern Applies We are seeking a Third Line Service Desk Engineer to provide advanced technical support, manage infrastructure and security requirements, and More ❯
Caerphilly, Wales, United Kingdom Hybrid/Remote Options
Identify Solutions
you’ll do: Troubleshoot and resolve 2nd–3rd line issues across infrastructure, cloud and networking Support and deliver IT projects including migrations, deployments and implementations Manage Microsoft 365, Azure, Windows Server, VMware and Hyper-V environments Work with storage and backup solutions such as SAN, NAS and Veeam Support security technologies including firewalls, VPNs and wireless What we’re … looking for: Proven 2nd/3rd line support experience Strong knowledge of Microsoft 365, Azure and Windows Server Experience with virtualisation technologies (VMware, Hyper-V) Networking and security skills (VLANs, VPNs, firewalls) Backup and storage knowledge Certifications such as Microsoft, VMware, CompTIA or ITIL are desirable, or a willingness to work towards them You’ll receive a tailored training More ❯
and deliver exceptional service across a range of systems and applications. What You’ll Do Provide 2nd line technical support to users and resolve escalated incidents. Troubleshoot issues across Windows, Microsoft 365, and networking environments. Support system maintenance, software installations, and remote upgrades. Assist 1st line teams and escalate to senior engineers where needed. Ensure accurate case documentation and … timely resolution. What You’ll Bring Experience in IT support (ideally 2nd line or similar). Strong knowledge of Windows OS, networking basics, and remote access tools. Familiarity with Microsoft 365, Active Directory, and SQL. Excellent communication and problem-solving skills. Customer-focused mindset and proactive attitude. Why Join Us Competitive salary and benefits package. Great career development and More ❯
Swansea, West Glamorgan, United Kingdom Hybrid/Remote Options
Inspire People
services that power both internal operations and public-facing services and play a key role in developing and maintaining robust infrastructure solutions. Responsibilities To support, maintain, administer and build Windows/VMware infrastructure to ensure services are integrated, delivered and operated as required To work with and support colleagues, taking ownership for complex infrastructure issues, engaging and co-ordinating … For further information about the role please see the attached role profile. Person specification About You You will already be an experienced, Senior Infrastructure specialist with comprehensive knowledge of Windows Server, along with relevant ancillary products, including clustering and you will also have an equal level of experience in supporting, maintaining, administering and building VMware ESXi infrastructure. You will … statement, please provide detailed evidence of your experience of the following essential criteria: Ability to demonstrate that you have thorough and comprehensive experience in supporting, maintaining, administering and building Windows Server infrastructure. Demonstrate the same level of experience in supporting, maintaining, administering and building VMware ESXi infrastructure. Providing excellent communication and team working skills, and be capable of acting More ❯
Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid/Remote Options
Inspire People
services that power both internal operations and public-facing services and play a key role in developing and maintaining robust infrastructure solutions. Responsibilities To support, maintain, administer and build Windows/VMware infrastructure to ensure services are integrated, delivered and operated as required To work with and support colleagues, taking ownership for complex infrastructure issues, engaging and co-ordinating … For further information about the role please see the attached role profile. Person specification About You You will already be an experienced, Senior Infrastructure specialist with comprehensive knowledge of Windows Server, along with relevant ancillary products, including clustering and you will also have an equal level of experience in supporting, maintaining, administering and building VMware ESXi infrastructure. You will … statement, please provide detailed evidence of your experience of the following essential criteria: Ability to demonstrate that you have thorough and comprehensive experience in supporting, maintaining, administering and building Windows Server infrastructure. Demonstrate the same level of experience in supporting, maintaining, administering and building VMware ESXi infrastructure. Providing excellent communication and team working skills, and be capable of acting More ❯
Newport, Gwent, Wales, United Kingdom Hybrid/Remote Options
VIQU IT Recruitment
Responsibilities of the Senior Software Developer: Design, develop and maintain reusable C# component libraries used for integrating third-party applications with internal systems Build and configure instances of a Windows service engine to support message processing and data repository population Develop, test, deploy and maintain backend integration services using .NET 8 and object-oriented principles Collaborate closely with team … and interfacing with third-party systems Understanding of RESTful APIs and web service communication Exposure to legacy technologies including VB.NET and .NET Framework (desired) Experience working with and developing Windows services and backend processing applications Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website. Do you know someone More ❯