IT Specialist Engineer
- Location
- Pencoed, Wales, United Kingdom
impact incidents, engaging 3rd Line or vendors where required, and ensuring smooth escalation with full diagnostics. Advanced Technical Troubleshooting: Diagnose and resolve issues across Windows Server, Microsoft 365, Active Directory, networking, and endpoint environments, both remotely and on-site where necessary. Event, Monitoring & Proactive Support: Investigate and remediate alerts ...