5 of 5 Permanent Windows 10 Jobs in Wales

support Provide responsive on‐site and remote support for incidents and service requests, taking ownership through resolution or effective escalation. Diagnose issues across Windows endpoints, Microsoft 365, networks, servers, mobile devices, printers, peripherals and meeting‐room technology. Act as an escalation point for the Service Desk and coach … onboarding and offboarding of employees. Maintain clear ticket updates, customer communications, technical records, support procedures and knowledge articles. Endpoint, identity and infrastructure Administer Windows 10/11 devices and support Microsoft 365 services, including Outlook, Teams, SharePoint and OneDrive. Perform delegated administration in Active Directory, Group ...

needed. Key Responsibilities: Travel to other sites to assist colleagues with project work, annual leave cover, and other support needs. Deliver support across Windows 10/11 operating systems, including troubleshooting and event log analysis. Offer software support and limited hardware support, including break/… develop in non-standard environments. Previous experience in IT support, field services, or service desk roles is desirable. Good understanding of core technologies: Windows OS, Windows Server, Networking Capable of prioritising support tickets and managing workload efficiently. Familiarity with break/fix processes and hardware troubleshooting. ...

five campuses. Working as part of the Technical Services team, the Endpoint and Application Engineer provides 2nd line technical expertise supporting Microsoft Intune, Windows endpoint management, application deployment, Autopilot provisioning, software lifecycle management and user experience optimisation. The role acts as the primary technical delivery function within … maintaining agreed service levels and security standards. Amongst other tasks, you will be responsible for; Endpoint Management: Administer and support Microsoft Intune-managed Windows devices, including configuration, compliance, security, patching and device lifecycle management. Windows Autopilot: Support device provisioning, onboarding and refresh activities, troubleshooting enrolment ...

challenges, ensuring incidents and requests are progressed and resolved within agreed SLAs. Endpoint Management: Lead the administration and support of Microsoft Intune-managed Windows devices , including configuration, compliance, security, patching and device lifecycle management. Autopilot & Application Deployment: Oversee Windows Autopilot provisioning and application packaging and deployment … Line Endpoint Engineering, EUC, Modern Workplace or Infrastructure , with experience leading, mentoring or coordinating technical support teams. Strong Microsoft Intune, Entra ID, Windows 10/11 and Windows Autopilot experience. Experience with application packaging and deployment . Strong troubleshooting, root cause analysis and escalation ...

Worcester for 3–5 days per week, with travel to other sites for project work and support cover. You will work with Windows 10/11, Windows Server, networking and basic hardware, performing BAU tasks, server maintenance, and documentation. The role includes hotel accommodation ...