Customer Success Manager - UK and Europe
Wallingford, England, United Kingdom
Dexory
insight, customer-first mindset, and ability to drive long-term relationships will be essential in delivering ROI and expanding account value over time. This role includes regular travel to client sites across the UK and Europe. You’ll engage stakeholders across warehouse, operations, and leadership teams to interpret insights generated by … DexoryView, helping teams unlock the full value of their data. You'll provide training, implementation guidance, and business context to ensure successful outcomes across entire organisations. Responsibilities: Lead customer onboarding , acting as the primary point of contact to ensure a smooth and value-driven implementation process. Develop strong, trusted relationships with key stakeholders at all levels, understanding their … or operational metrics and trends. Experience in delivering onboarding, training, and customer-facing workshops , both in person and virtually. Highly proactive, organised, and able to manage multiple client relationships and priorities simultaneously. Willingness to travel frequently across North America to support client relationships (estimated 1+ day/week). Work comfortably with dashboards and back-end More ❯
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