1 of 1 Permanent Social Skills Jobs in Wallingford

they receive a well-structured summary of what has already been investigated, what has been ruled out, and the most likely failure domain. Customer Communication: Act as a trusted technical advisor to strategic customers throughout deployment and into long-term steady-state operation. Build strong, lasting relationships with customer engineering … investigation tooling, automation, and data analysis. Hands-on experience with AI-assisted development tooling (Anthropic, Google Gemini, OpenAI, or similar). Strong cross-functional communication skills: able to summarise a complex technical investigation clearly for both engineering teams and customer stakeholders. High agency with an ability to navigate ambiguity. ...