IT Service Improvement Managet
- Hiring Organisation
- Nigel Wright Group
- Location
- Wallsend, Tyne and Wear, United Kingdom
- Employment Type
- Full-Time
- Salary
- £55,819 - £77,083 per annum
seeking an experienced IT Service Improvement Manager to drive service excellence, improve operational performance and introduce innovative automation solutions that enhance both colleague and customer experiences. The Role As part of a wider target operating model transformation designed to support substantial future growth, this newly created leadership position will … reporting and service metrics to identify trends, drive efficiencies and improve service performance. Work collaboratively with technology and business teams to ensure services remain customer-focused and aligned to organisational needs. Build strong relationships across the business to improve communication and engagement with IT. Lead, coach and develop ...