Permanent Customer Service Jobs in Walsall

1 of 1 Permanent Customer Service Jobs in Walsall

Civica Cx Systems Improvement Officer

Walsall, West Midlands, United Kingdom
Hybrid/Remote Options
Watmos Community Homes
support our Civica Cx Housing Management System and related modules. This role offers the chance to work closely with operational teams, enhance system functionality, streamline processes, and ensure exceptional service delivery to both staff and residents. As a Civica Cx System Specialist, you will be resp onsible for system improvements, troubleshooting issues, and ensuring seamless integration with other platforms. … its related modules. The postholder will work closely with operational teams to identify improvements, enhance system functionality, and ensure that Civica Cx supports efficient business processes and high-quality customer service. This role combines technical system administration with business analysis and user engagement, ensuring that system changes deliver measurable benefits for staff, residents, and the organisation. We are genuinely More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:
Customer Service
Walsall
Median
£24,000