Product Support Lead
- Hiring Organisation
- Matched Group
- Location
- Warrington, Cheshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £55,000 per annum
information, and ensure support tickets are triaged and prioritised appropriately Identify gaps or improvements in escalation processes Design, maintain and improve CI / CD pipelines alongside DevOps teams Perform basic administration of SQL Server and Azure SQL, with awareness of MongoDB and Postgres Explore … support or technical operations environment Proven ability to triage, prioritise, and manage support workflows across multiple products Experience designing and maintaining CI / CD pipelines (e.g. Azure DevOps, GitHub Actions, or similar) Comfortable with automation and scripting — strong PowerShell, with working knowledge of Bash ...