2 of 2 Permanent Onboarding Jobs in Warrington

Head of Customer Success

Hiring Organisation
Develop
Location
Warrington, Cheshire, UK
Employment Type
Full-time
Success to lead retention, adoption, and customer growth across a £9.3m ARR customer base. This role will lead a team across Customer Success and onboarding, building a scalable, data-driven xxuwjjq customer function focused on customer outcomes, revenue retention, and lo... While professional experience and qualifications are key for this ...

Head of Customer Success

Hiring Organisation
Develop
Location
Warrington, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£80,000
Success to lead retention, adoption, and customer growth across a £9.3m ARR customer base. This role will lead a team across Customer Success and onboarding, building a scalable, data-driven customer function focused on customer outcomes, revenue retention, and long-term growth. Key Responsibilities Define and deliver the Customer Success … aligned to business goals Own GRR and NRR performance across the customer base Lead and develop a team of 12 across Customer Success and onboarding Own the full customer lifecycle from onboarding through to renewal Reduce churn through proactive customer engagement and risk management Partner with Sales, Product, and Support ...