1 to 25 of 26 Permanent Service Delivery Jobs in Warrington

UK connected and shapes the future of how we’ll stay connected with each other. Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences … TSA), you will be the “face of Ofcom ICT”, placing colleague experience at the heart of every interaction. You'll provide responsive, high-quality support by resolving incidents, fulfilling service requests, and championing a positive ICT experience. The TSA takes a proactive approach to diagnosing and resolving problems, sharing knowledge with colleagues, and promoting the effective use of ICT … solutions. You'll play a key role in gathering feedback from colleagues and ensuring it is communicated internally to help drive service improvement. In addition to day-to-day support, you will collaborate with the Service Management and Programme Delivery teams to help maintain service levels, support new or changing ICT services, and contribute as a More ❯

Social network you want to login/join with: IT Service Operations Technical Analyst, warrington, cheshire col-narrow-left Client: Bodycote Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Bodycote operates an international network of facilities serving a wide range of industries including … commitment and loyalty of our people. We strive to offer a working environment where these attributes are rewarded and valued. Bodycote Group IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service … in a predominant Windows environment. Day to day monitoring and management of Bodycote infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering world class More ❯

holder will lead and develop all aspects of testing for the SaaS Vantage solution and will, from time to time, meet with clients and internal stakeholders to ensure that service is delivered in a consistent and timely way. Although the primary focus of the role is testing, it is a hybrid role. You will be expected to have the … be considered as falling under the remit and responsibilities of this post. Requirements: Essential: Proven experience as a Quality Assurance Tester or similar role for complex systems. Experience in Service Delivery in a development team. The ability to build and manage automated test scripts using software tools. Working knowledge of test management software (e.g. qTest, Zephyr, Bugzilla, Cucumber More ❯

of key line of business applications for the business unit, manage first, second and third line support and development. Manage the relationship with third party support and development organisations. Service Delivery: Ensure IT services are delivered effectively and efficiently, meeting the needs of the business. Innovation: Identify opportunities for technological innovation that can drive business growth and efficiency. … with the ability to make data-driven decisions. Business Analysis skills Leadership: Demonstrated leadership abilities, with experience in managing cross-functional teams and projects. Customer Focus: A strong customer service orientation, with a focus on delivering value to the business. Personal Attributes: Collaborative: Able to work effectively with diverse teams and stakeholders. Proactive: Takes initiative and can anticipate and … Innovative: Open to new ideas and approaches, with a continuous improvement mindset. Key Performance Indicators (KPIs): Alignment of IT initiatives with business goals. Stakeholder satisfaction and engagement levels. Successful delivery of IT projects (on time, within budget, meeting requirements). Efficiency and effectiveness of IT service delivery. Innovation and improvement in business processes through technology. Excellent training and More ❯

training and expert consultancy, and drive early value and long-term customer success. You’ll act as a trusted advisor throughout the lifecycle, working closely with the Senior Manager – Service Delivery and Customer Success, and collaborating with the Service Desk and Change Manager. Strong, practical knowledge of warehouse operations, production environments, and garment decoration workflows is essential … as your contribution will directly impact customer satisfaction, operational performance, and business outcomes. This role is ideal for someone with hands-on service management experience, a sharp eye for process improvement, and a genuine passion for delivering exceptional customer outcomes. If you thrive in a fast-paced, high-growth environment and enjoy creating value, this is your opportunity to … knowledge transfer sessions for end users and customer teams. Build and maintain strong relationships with customers, ensuring long-term satisfaction, platform value realisation, and ongoing success. Collaborate with the Service Desk and Change Manager and other colleagues, to ensure seamless onboarding, knowledge handover, and issue resolution. Support customers by developing and refining best practice frameworks, delivery playbooks, training More ❯

role in delivering and improving IT services within a dynamic business environment? We are seeking a skilled IT System Administrator to provide comprehensive support across our clients organisation, ensuring delivery of reliable and effective IT services. Key Responsibilities Deliver group-wide IT services, maintaining agreed service levels and prioritising responses for optimal business support. Act as an escalation … point for service desk analysts and business users, providing timely solutions and minimising repeat issues by analysing trends and behaviours. Define, document, and evolve service processes, the Service Catalogue, and SLAs, ensuring alignment with best practice and IT policies. Provide expert desktop and server support, including hardware configuration, upgrades, and installation of new service packs or … respond to system faults or failures, ensuring these are documented and escalated appropriately. Keep the asset management database accurate and up to date. Monitor system performance and report on service delivery metrics, exploring opportunities to improve customer satisfaction. Support the management and maintenance of distributed IT equipment and infrastructure, ensuring it meets evolving business requirements. Log and update More ❯

Social network you want to login/join with: Technical Service Manager, Warrington, Cheshire col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Redfaire is a fast-growing, international technology company headquartered in Limerick, Ireland. Redfaire implements, optimises and supports … to ambitious SMBs. What our customers have in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical Service Manager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will collaborate with Technical Resource Managers to build … dedicated support teams for customers based on technical environment & service requirements. The TSM will also be involved in new customer onboarding, ensuring support teams are prepared and capacity is sufficient to maintain service quality. The role includes participating in a Duty Manager rota and acting as Incident Manager for P1 incidents. This is a full-time, permanent position More ❯

in a consulting role, delivering software implementations preferable 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products) Working proficiency in the following skills are encouraged: Web service proficiency (REST, SOAP) as well as XML and JSON knowledge Practical knowledge or experience with Operating Systems (Linux, Windows) Thorough knowledge of networking concepts such as IP Addressing, Firewalls … ports Knowledge of relational databases (MySQL, MSSQL, Oracle) Experience in multiple application architectures and supporting technologies Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT … Service Management is critical Certifications/Education: ServiceNow Certified System Administrator ServiceNow Certified Application Developer preferred What we offer? Referral Program Quarterly bonus opportunities for billable employees Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements Professional Development through training and advancement opportunities Work from home Annual GlideFest Conference Wellness Programs EEO Employer Apex Systems, LLC d.b.a. More ❯

Social network you want to login/join with: Service Delivery Manager, Warrington, Cheshire Client: Accelero Location: Warrington, Cheshire Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: Service Delivery Manager | Up to £50k | Hybrid (Northwich) We're hiring an experienced Service Delivery Manager to … systems and outsourced tech services. This role is key to ensuring internal infrastructure supports business efficiency, compliance, and growth. What you'll be doing: Oversee internal IT systems and service performance Manage outsourced vendors and contracts Lead SLAs, KPIs, and incident/change processes Ensure compliance (ISO 27001, SOC 2) Own budgeting, procurement, and innovation initiatives Collaborate with senior … stakeholders and executive team What we're looking for: 3+ years in IT service delivery Strong vendor management & ITIL knowledge Experience in cloud environments & compliance frameworks Excellent communicator and problem solver #J-18808-Ljbffr More ❯

and externally • Attend and manage weekly calls, monthly insights, quarterly reviews and project launch meetings • Liaise internally with Client Success Administrators, Account Directors and Co-Founders • Work with the service delivery team to provide information from and to clients • Check accuracy of work and feedback any changes needed prior to it becoming client facing • Have a good understanding … Assist with commercial conversations and actions • Escalate big upsell opportunities to your Account Directors and Co-Founders Qualifications Customer Satisfaction and Customer Retention skills Analytical Skills Relationship Building Customer Service Excellent communication and interpersonal skills Ability to multitask and prioritize effectively Highly organised Experience in B2B tech or sales development industry is desirable but not necessary A bachelor's More ❯

delivering innovative software that empowers energy and water utilities to engage better with their customers. Function: The Business Consultant will work for the customer, and the Itineris project and service delivery teams and will be responsible for the successful of the UMAX solution by ensuring customers’ needs are managed, from a business and market regulations perspective. The Business More ❯

broad—from managing the finance/ERP product lifecycle to supporting colleagues and resolving issues. You’ll drive strategic product roadmaps, promote innovation, and champion user adoption. Working with delivery teams, stakeholders, and executive leaders, you’ll enable Salix to operate smoothly and efficiently as we accelerate the transition to net zero. What you’ll do Lead the adoption … Manage the entire product lifecycle from design and development to updates and retirement Respond to user needs, troubleshoot issues, own the product backlog, and develop clear roadmaps Collaborate with delivery teams, third-party suppliers and internal stakeholders to ensure successful service acceptance and deployment Build and maintain relationships across the business, acting as a key contact for finance … working with executive-level stakeholders and external suppliers Excellent written, verbal and presentation skills Sharp organisational skills and the ability to juggle multiple priorities A passion for inclusive, professional service delivery and motivating others You care about making a difference. You advocate for IT best practice and believe technology can support climate action. What We Offer 28 days More ❯

Data Analysis a minimum of 1 year. A relevant qualification in Data Analysis, ideally at degree level. As a Data Analyst Trainer you will work with Curriculum, IQA and Service Delivery Teams. You will adapt different ways of working and be able to establish individual learning needs and introduce new ways of working. For further information on this More ❯

from discovery through to delivery. You’ll be working alongside multidisciplinary teams to translate complex requirements into clear and usable experiences. Key Responsibilities Apply human-centred design approaches across service delivery phases Collaborate with researchers and other designers to shape and act on user insights Present and defend design decisions based on user research and usability testing Produce … prototypes quickly to test ideas Contribute to inclusive design practices that meet accessibility standards Required Skills and Experience Active SC (Security Check) clearance Hands-on experience applying Government Digital Service standards and design principles Familiarity with GDS prototyping toolkit Proficiency with industry-standard design software (e.g., Figma, Axure, Adobe XD, Sketch) Strong communication skills, with the ability to explain More ❯

Social network you want to login/join with: Information Technology Service Delivery Manager, Warrington, Cheshire Client: KnoWho Location: Warrington, Cheshire Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Service Delivery Manager Location: Liverpool (hybrid) Salary: Up to £60k Our award-winning client is seeking … an experienced Service Delivery Manager to join their forward-thinking business. This role is ideal for an ambitious and enthusiastic professional capable of advancing the company's objectives. It involves significant responsibility and a broad scope of duties. Key Responsibilities include: Leading and mentoring Support and Project/Pre-Sales staff, ensuring accountability for service quality and … adherence to processes. Improving service delivery systems for efficiency and cost reduction while maintaining or enhancing client satisfaction. Managing Incident, Request, Change, and Escalation processes with high performance and accurate reporting. Liaising with clients to manage expectations and resolve escalated issues, ensuring total client satisfaction. Maintaining team motivation and low staff turnover. Contributing to business strategy as part More ❯

strengths and supports you in shaping a career path tailored to your goals and interests. About the Role As a Project Manager, you’ll be responsible for the successful delivery of both external and internal projects across a range of service areas including ITAM, SAM, FinOps, Cloud & SaaS. You’ll be the driving force behind ensuring projects run … internal departments such as development, security, marketing, and senior leadership—coordinating cross-functional teams, managing risk, and ensuring projects stay on track. Key Responsibilities Lead the end-to-end delivery of multiple, concurrent tech-focused projects. Create and manage detailed project plans, timelines, resources, and budgets. Define project scope, milestones, and success criteria, adapting approaches as needed. Proactively identify … applicable. Deliver professional, executive-level communication across all touchpoints. Key Skills and Experience Essential: 5+ years of project management experience. Strong background in IT infrastructure, cloud, SaaS, or software delivery across multi-client environments. Project management qualification such as PRINCE2 Practitioner and/or AgilePM Practitioner . Skilled in governance tools like RAID logs , scope management, and status reporting. More ❯

level role offers hands-on experience in desktop hardware setup and support across customer sites. Gain valuable exposure to real-world IT environments while building your technical and customer service skills. Job Overview: As an IT Support Technician, where you'll be responsible for setting up desktop hardware and peripherals as part of IT rollout projects. This role involves … on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Contract Rate: £19,266 per annum (will be revised upon going permanent) Location: Warrington, WA3 Contract Length: 12 months (visibility to go permanent afterwards) Key responsibilities Unbox, install, and connect desktop hardware and peripherals at user … desktop clients to network points. Support on-site desktop moves and peripheral maintenance tasks. Log technical calls and update records using ServiceNow. Follow scripts and procedures to ensure consistent service delivery. Provide excellent customer service and communicate effectively with end users. Key Requirements Previous exposure to desktop support roles or IT environment. Strong organisational skills and ability to More ❯

level role offers hands-on experience in desktop hardware setup and support across customer sites. Gain valuable exposure to real-world IT environments while building your technical and customer service skills. Job Overview: As an IT Support Technician , where you'll be responsible for setting up desktop hardware and peripherals as part of IT roll-out projects. This role … involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Contract Rate: £19,266 per annum (will be revised upon going permanent) Location: Warrington, WA3 Contract Length: 12 months (visibility to go permanent afterwards) Key responsibilities Unbox, install, and connect desktop hardware and peripherals at … desktop clients to network points. Support on-site desktop moves and peripheral maintenance tasks. Log technical calls and update records using ServiceNow. Follow scripts and procedures to ensure consistent service delivery. Provide excellent customer service and communicate effectively with end users. Key Requirements Previous exposure to desktop support roles or IT environment. Strong organisational skills and ability to More ❯

our team. This role can be fully remote based in the UK. About the Role: As a Cloud Systems Administrator at CirrusHQ you will primarily be responsible for the delivery of a wide variety of Professional Services projects and working within our managed services team to resolve incidents and action customer service requests. No two days are the … the world; virtualising a university museum collection or collecting data from the stratosphere to measure global climate change. You will act as an internal escalation point for the managed service team to resolve complex issues including priority 1 outages and non-standard tickets. Using your skills, you’ll bring best practice experience to align our managed services customers' infrastructure … the project team to deliver the project to a high standard, to the project scope within the project time and budget constraints Support solutions architects in hands on project delivery Applying and challenging best practices to ensure a secure, optimised and efficient AWS infrastructure across our customer base Act as a point of escalation for technical outages/issues More ❯

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency, and maximize self-service availability for financial institutions and retailers across the globe. Job Title: Cash in Transit Officer Location: Warrington Dept (Tatton Court, WA1 4RR) Salary: £34,556.62 per annum What Is the role of … has the perfect opportunity for you! As a Cash in Transit Officer, you will contribute to the safe and secure movement of cash and valuables between locations to enable service delivery while ensuring any business risk is mitigated. What will I be doing as a Cash in Transit Officer? No two days are the same. You may be More ❯

accounting solutions. You’ll collaborate with sales, product, and support teams to guide clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery. Key Responsibilities: Partner with Strategic Account Managers on customer onboarding and implementation. Develop tailored project and demo strategies focused on client value. Coordinate cross-functional support to ensure More ❯

a seasoned leader in Hard FM with a mechanical bias and a passion for delivering excellence in critical environments? This is a standout opportunity to join a major FM service provider as a Senior Technical Services Manager , overseeing the technical operations of a large, complex healthcare estate. You’ll be responsible for leading technical teams across two hospital sites … ensuring safe, compliant, and efficient service delivery across mechanical, electrical, and building fabric systems. Key Highlights: Strategic Leadership – Oversee and coordinate two Technical Services Managers and multi-skilled engineering teams, driving operational excellence. Technical Authority – Ensure compliance with HTMs, HBNs, statutory regulations, and PPM frameworks in a high-pressure, regulated environment. Client Engagement – Act as the senior technical … point of contact, fostering strong, transparent communication with stakeholders. Operational Delivery – Manage KPIs, audits, lifecycle works, and project support while maintaining a strong performance culture. Senior Influence – Deputise for the Head of Technical and contribute to business-wide decisions and leadership forums. What We’re Looking For: Experienced FM professional from a PFI or complex healthcare background Strong mechanical More ❯

of UK & Ireland water companies, and our discipline has continued to grow in recent years. We have successfully secured key frameworks for AMP8 and are committed to expanding our service offerings, focusing on innovation and best practices, and providing integrated service delivery. This approach supports our clients in achieving their goals and enhances services to communities. As a … member of our collaborative team, you will: Lead the technical delivery of water network modelling, network management, and optimisation projects and programmes, ensuring adherence to scope, budget, and schedule. Leverage your experience in water network modelling and management to shape methodologies and solutions, driving best-in-class outcomes. Mentor junior team members, developing their technical and non-technical skills … your professional development and the success of your projects. About You This role is an exciting opportunity for a motivated professional to work in a collaborative environment, shaping our service offerings and continuing to develop in a thriving setting. We welcome individuals from varied backgrounds, including regulatory, water companies, or consultancy, who have recent experience applying their knowledge of More ❯

offers a fantastic opportunity to join a thriving legal team that provides expert advice on succession planning, tax mitigation, estate administration, and international client matters, ensuring clients receive unparalleled service and support. If you’re ready to contribute to a prestigious firm’s growth while sharpening your skills in a fast-paced environment, this role is for you! What … You’ll Be Doing: Supervising and mentoring the administration team to ensure seamless workflow and high standards of service delivery File opening and maintenance Managing the billing process and handling payments Digital dictation and transcription oversight What We’re Looking For: Experience in a senior administration role within a law firm (essential) Experience in Private Wealth (contentious or More ❯

suspected fraudulent activity with a strategic, analytical mindset Deliver clear, commercially minded advice to clients across motor, insurance, and FS sectors Collaborate with colleagues and clients to ensure seamless service delivery What We’re Looking For: Qualified Solicitor (England & Wales) with 1+ years PQE Demonstrable experience in fraud litigation , ideally in motor or insurance Strong understanding of fraud More ❯