3 of 3 Permanent Knowledge Management Jobs in Warwick

Digital Workplace solutions. Implement intelligent employee self-service capabilities. Develop Copilot-enabled workflows to improve productivity. Improve workplace experience through AI-driven support and knowledge management. Service Desk Automation Develop AI solutions for: Ticket summarisation Automated ticket classification Knowledge article generation Self-healing automation Intelligent incident routing Virtual … platforms. AI Governance & Operations Apply Responsible AI principles. Support security, privacy and governance requirements. Monitor AI solution performance and optimise solutions. Support AI lifecycle management and operational excellence. Ensure AI automation solutions are reliable, scalable and maintainable. Required Technical Skills AI & Generative AI Azure OpenAI Services GPT/ ...

agent experiences that understand colleague intent and facilitate seamless interactions. - Establish effective fallback and escalation processes for when AI agents require human intervention. Knowledge and Workflow Management: - Collaborate with technology teams to connect AI agents to approved knowledge sources and workflows while ensuring compliance with data protection … identity controls. - Drive improvements in knowledge management practises to enhance AI search and summarisation capabilities. Evaluation and Continuous Improvement: - Define and track product measures, using analytics and feedback to continuously enhance AI performance and user satisfaction. - Foster adoption of AI agents within the organisation by collaborating with service ...

TransformationDeliver AI-powered Digital Workplace solutions.Implement intelligent employee self-service capabilities.Develop Copilot-enabled workflows to improve productivity.Improve workplace experience through AI-driven support and knowledge management.Service Desk AutomationDevelop AI solutions for:Ticket summarisationAutomated ticket classificationKnowledge article generationSelf-healing automationIntelligent incident routingVirtual support assistantsPredictive support capabilitiesIntegration & DevelopmentIntegrate AI solutions with … between AI solutions and enterprise platforms.AI Governance & OperationsApply Responsible AI principles.Support security, privacy and governance requirements.Monitor AI solution performance and optimise solutions.Support AI lifecycle management and operational excellence.Ensure AI automation solutions are reliable, scalable and maintainable.Required Technical SkillsAI & Generative AIAzure OpenAI ServicesGPT/LLM modelsRAGPrompt EngineeringAI Agents/Agentic ...