Telematics Service Desk Analyst
- Hiring Organisation
- MSX International Limited
- Location
- Gaydon, Warwickshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £27500/annum
Team Leader you will be provided with exposure to the Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPI’s. The successful candidate will be responsible … Report generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a ‘best in class’s service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution ...