IT Service Delivery Manager
- Hiring Organisation
- ECS
- Location
- Alcester, Warwickshire, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £55,000
Service Delivery Manager Location: Alcester, Warwickshire (2x days per week) Salary: £55k Role Profile The IT Service Delivery Manager is responsible for ensuring highquality delivery of IT services across the organisation in line with SLAs. This role oversees service performance, oversees ticket management, drives continuous … customercentric culture within the TechTeam. The SDM should have a broad understanding of cloud, infrastructure and applications in order to understand the service delivery landscape, ensuring effective communication with strategic partners, technical teams and key stakeholders. Responsibilities Own the end-to-end delivery of IT services to internal ...