Regional Support Engineer
- Hiring Organisation
- RS Group
- Location
- Warwickshire, United Kingdom
- Employment Type
- Full Time
local warehouse and other business systems, network, telephony etc.) You will pro-actively improve the quality and effectiveness of support for the site maintaining high availability Working with RS Service Managers and 3rd party Account Management teams to act as local contact for 3rd parties in a service … ITIL Service Management Disciplines Excellent customer facing/customer service skills Able to work under pressure and meet deadlines Able to demonstrate a high degree of flexibility including out of hours working A passion for Service Improvement Solid understanding of Incident, Problem, Change, configuration and Request Management processes ...